Crown hotel charged for my staying duplicated, which I already paid for the room through hotels.com
Air Conditioner is loud in quiet environment.
Comment from Hotel Management
Dec 2, 2016 by General Manager, Hotel Management
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.