Ratings based on 88 Verified Reviews

4.2 out of 5
86% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta

Nice Hotel but the new restaurant is rowdy

Posted Apr 5, 2017
Pros: Room Staff
Cons: Location
Location: Lots of restaurants and shops
I stayed here the night before my wedding just to get out of the house and spend quality girl time. The hotel was nice! It was very clean and accommodating. However, a new restaurant just opened directly in front of the hotel and it has a very rowdy atmosphere. We could hear the music and conversation until later in the night when the restaurant closed. My advise if you stay here and want to get to bed early, stay on the back side of the hotel. Other than that it was great!
Comment from Hotel Management
Apr 6, 2017 by General Manager , Hotel Management
Dear Taylor, thank you for being our guest at the Fairfield Inn & Suites Atlanta McDonough. We are glad you enjoyed our hotel and our service. We appreciate your business and would love to welcome you back the next time you are in McDonough. Sincerely, Natasha Jackson, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 30, 2016 on Orbitz
Front deck clerk was so lovely when we arrived at 1:15AM.
Comment from Hotel Management
Jan 1, 2017 by Assistant General Manager, Hotel Management
We are so glad you chose Fairfield Inn & Suites Atlanta McDonough for your stay. We love exceeding your expectations. Our entire staff is integral to the service we offer so thank you for recognizing our front desk associate. We appreciate your business and hope you will come back and stay with us again soon. Safe travels. Sincerely, Latasha Davis, Assistant General Manager
3 out of 5
by A verified traveler

Posted Dec 18, 2016 on Hotels
The staff was excellent and the room, nice, clean, with fridge and microwave. We were missing a few amenities, which were quickly supplied and sincere apologies were received. Great half way stop from Cincinnati to Anna Marie Island :)
Comment from Hotel Management
Dec 22, 2016 by General Manager, Hotel Management
Thank you for staying with us, we truly appreciate your business. Reviews like yours help show we are doing things right. We would love to welcome you back the next time you are in McDonough. Sincerely, Latasha Davis Assistant General Manager
5 out of 5
by A verified traveler

Posted Dec 13, 2016 on Hotels
Comment from Hotel Management
Dec 15, 2016 by General Manager, Hotel Management
Thank you for your fantastic ratings! We're pleased you stayed at the Fairfield Inn & Suites Atlanta McDonough and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, Latasha Davis, Assistant General Manager
5 out of 5
by A verified traveler

Posted Dec 12, 2016 on Hotels
Comment from Hotel Management
Dec 14, 2016 by General Manager, Hotel Management
We appreciate you taking the time to share your wonderful ratings with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to the Fairfield Inn & Suites Atlanta McDonough. Sincerely, Latasha Davis, Assistant General Manager
1 out of 5
by A verified traveler

Disappointment Hotel.

Posted Nov 14, 2016 on Hotels
Not good. One bed, three guests. Not the room that was booked. Did not want a sofa bed, could have booked that at less expensive inn. Staff did not appear to care. I will never stay at Fairfield Inns ever again.
Comment from Hotel Management
Nov 16, 2016 by General Manager, Hotel Management
Thank you for bringing these issues to my attention. I sincerely apologize for the issues you experienced on your recent stay. Please know that your feedback will be used to improve our service delivery and prevent these things from happening in the future. I am really sorry for your experience. Sincerely, Ryan Komstead General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Great place to stay.

Posted Nov 9, 2016
Pros: The room was clean, large and had everything we needed in it.
Cons: Expensive mini ice creams in the market place, don't buy them.
Location: Lots of eating and shopping nearby.
Comment from Hotel Management
Nov 10, 2016 by General Manager, Hotel Management
We are so happy that your stay at the Fairfield Inn & Suites Atlanta McDonough was exceptional. It is great to read that you loved your well-maintained room and our convenient location. Thank you so much for the positive review. We hope your wonderful experience will bring you back to stay with us again in the future. Sincerely, Ryan Komstead, General Manager
4 out of 5
by A verified traveler

Convenient and clean.

Posted Sep 20, 2016 on Hotels
The only complaint I had during my 3-night stay: The first morning, I had to leave the room for about an hour, so I hung the do not disturb sign on the door. Consequently, my room was not made up that day. The front desk told me if there is a sign on the door when the maid comes by, that's it for the entire day. I have never heard of this practice in any hotel I've ever stayed at.
Comment from Hotel Management
Sep 22, 2016 by General Manager, Hotel Management
Thank you for choosing to stay with us. We are glad you had a good overall stay, and that our facilities and amenities provided you with a good experience. However, we apologize for the inconvenience you experienced. Thank you again for your feedback. Please come back and stay with us again. Sincerely, Ryan Komstead General Manager
5 out of 5
by Kenneth from Villa Rica, GA

One night stay

Posted Jul 31, 2016 on Hotels
Restful and relaxing
Comment from Hotel Management
by James, Hotel Management
I'm so happy that your overnight stay at the Fairfield Inn & Suites Atlanta McDonough was exceptional. We love making our guests feel comfortable and right at home. We hope your wonderful experience will bring you back to stay with us again. Thank you! Sincerely, Ryan Komstead, General Manager
4 out of 5
by Randy

Posted Jun 23, 2016 on Hotels
Comment from Hotel Management
Jun 27, 2016 by James, Hotel Management
Thank you so much for your positive feedback! Randy, we appreciate you being our guest at the Fairfield Inn & Suites Atlanta McDonough. I am glad we delivered both an exceptional experience and great accommodations. Please come back and stay with us again. Sincerely, Ryan Komstead General Manager