4/10 Poor
Matelyn, Akron
Business traveler
May 30, 2023
Disliked: Cleanliness, property conditions & facilities
I didn't get a single day of room service during my 3-night, 4-day stay - even after making the request at the front desk on the 2nd night. The room had no space for clothes, no hangers or any other provisions. "Breakfast" was 2 types of cereal or make your own waffle in the nastiest kitchen area I've seen in a while. The facility is obviously frequented by some questionable guests, as the hallways and rooms WREAK of smoke, despite the no smoking signs. A fight broke out in the room next me, and not once did I hear any one attempt to mediate it. I wanted to extend my check out to noon, although I realized check out was 11am...I figured after the complaints about having to get my own linen and towels during the DURATION of my stay, it was the least they could do...they charged me for the one hour extension. All in all, I would NEVER stay there again, and would not recommend it to my enemy...but possibly to my WORST enemy!
Matelyn
Stayed 3 nights in May 2023