Tru by Hilton McDonough

Photo gallery for Tru by Hilton McDonough

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In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes

Overview of Tru by Hilton McDonough

Tru by Hilton McDonough

2.5 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
251 Avalon Court, McDonough, GA, 30253

Explore the area

  • Popular LocationSky Zone Trampoline Park6 min drive
  • Popular LocationPiedmont Henry Medical Center9 min drive
  • Popular LocationAtlanta Motor Speedway14 min drive
  • AirportAtlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.)32 min drive

Choose dates to view prices

About this area

McDonough

In the suburbs and in a regional park, Tru by Hilton McDonough is in an area with good shopping. Sky Zone Trampoline Park is one of the area's local attractions and travelers who have shopping on the agenda can visit South Point Shopping Center and Tanger Outlets. Looking to enjoy an event or a game while in town? See what's going on at Atlanta Motor Speedway.

What's nearby

  • Sky Zone Trampoline Park - 6 min drive
  • Piedmont Henry Medical Center - 9 min drive
  • Atlanta Motor Speedway - 14 min drive
  • Prime Community Park Secret Garden - 32 min drive
  • Indian Springs State Park - 33 min drive

Getting around

  • Hartsfield-Jackson Atlanta International Airport (ATL) - 32 min drive

About this property

Tru by Hilton McDonough

Suburban hotel with free breakfast and fitness center
This smoke-free hotel features a fitness center, coffee/tea in a common area, and a business center. Free breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, a 24-hour front desk, and an arcade/game room are onsite.
Tru by Hilton McDonough offers 90 accommodations with safes and hair dryers. 55-inch LCD televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries.

This McDonough hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available daily 6:00 AM–10:00 AM
  • Coffee/tea in common area(s)

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Fitness center

Family friendly

  • Arcade/game room
  • Children's games
  • Free cribs/infant beds
  • Refrigerator

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 55-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

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Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Tru Hilton McDonough Hotel
Tru Hilton McDonough
Tru by Hilton McDonough Hotel
Tru by Hilton McDonough McDonough
Tru by Hilton McDonough Hotel McDonough

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 260 out of 423 reviews
5 - Excellent 61%
Rating 4 - Good. 115 out of 423 reviews
4 - Good 27%
Rating 3 - Okay. 21 out of 423 reviews
3 - Okay 5%
Rating 2 - Poor. 20 out of 423 reviews
2 - Poor 5%
Rating 1 - Terrible. 7 out of 423 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.6/5

Staff & service

4.2/5

Amenities

4.6/5

Property conditions & facilities

4.4/5

Eco-friendliness

2/5 Poor

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I usually come here every time I go to McDonough but this time the service was horrible. I got there right before 3 and had to wait over 20 minutes to get checked in. Only one person who I believe was a cleaning lady tried to help me but couldn’t do much of course. The man that worked the desk that day was rude and didn’t even apologize for the wait. He was no where to be found.
Stayed 1 night in Jun 2022

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the cleanist feeling I've had at any hotel! I also loved how you couldn't hear hardly any noise going on anywhere else in the hotel. I highly recommend this hotel!!!
Stayed 1 night in May 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service,
Stayed 2 nights in Apr 2022

4/5 Good

Traveled with family
Liked: Staff & service, property conditions & facilities
Great concept. Very clean, friendly environment. I can usually sleep on anything, their beds however, were awful. Not firm, they were very hard.
Stayed 1 night in Apr 2022

2/5 Poor

Business traveler
Disliked: Amenities
I am sympathetic that there is a shortage of staff and workers all around, which makes it hard to be critical. But, the room clearly had not been cleaned for a long, long time. Questionable stains on the arm of the chair. Wads of dust, bugs, hair in every nook and corner of my room. Multiple types and color of hair so you know it was several people. My room had an orange stain on the floor next to bed. The console on my TV had multiple spots where drinks, food had been sitting. I could not find the TV remote and it was behind the headboard and it was in a pile of dust. The floor of the shower was starting to take on a gray tint - leading me to believe it had not been scrubbed. I usually have great experiences at Hilton hotels, but this was not a good experience. I was a bit surprised by the uncleanliness given the newness of the hotel.
Stayed 2 nights in Mar 2022