I had a wonderful three day stay at this property. The staff was very friendly and helpful, both at reception and in the restaurant. I was luckily upgraded to a room with mountain views, and the views from the outside patio were spectacular. I highly recommend booking a room with the mountain view in advance, because the hotel is busy most the year and upgrades are likely rare. It's totally worth the extra price for the view. The pool area was pleasant. I really enjoyed the sauna, swimming in the pool, and relaxing in the hot tub while looking at the mountains. Breakfast was good with enough options, and dinner was fantastic. It costs 30 CHF for a 5 course meal, which is a bargain for this town, because most restaurants will charge you 25 CHF or more just for an entree. I will definitely return to this hotel!