Ratings based on 66 Verified Reviews

3.3 out of 5
64% of guests recommend
3.2 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

overall good

Posted Feb 5, 2018 on Hotels
The hotel room is actually a former apartment minus the stove, which was a very good surprise. The pool area is the real draw as well as the easy walking access to the Central Park/Neo Soho mall superblock. The only bad thing was the bed wasn't very comfortable and the pillows weren't comfortable as well.
Comment from Hotel Management
Feb 7, 2018 by Merry, Hotel Management
Dear Mr. Bryan, Thank you very much and we are really appreciate for your feedback to us. We still on process to renovation our property and we do apologize for the inconvenience. Thank you very much and we look forward to welcoming you for the next stay in Grand Tropic Suites Hotel.. Yours Sincerely
4 out of 5
by Tan

Good stay

Posted Nov 21, 2017 on Hotels
Value for money
Comment from Hotel Management
Nov 23, 2017
Dear Mr/Ms Tan Thank you for your review and for staying at our hotel.. We would be more than happy to welcome you back to have a pleasant stay at our hotel in the near future. Regards Nancy
2 out of 5
by A verified traveler

Posted Nov 4, 2017
Rooms haven't been renovated in a while and maintenance has been pretty shoddy. Lots of small things that are just a bit off but the rooms have the basic necessities. Restaurant food is slightly below "ok" level but neither terrible nor great.
Comment from Hotel Management
Nov 30, 2017 by Merry Wang, Hotel Management
Dear Mr / Mrs, Warmest Greeting From Grand Tropic Suites Hotel.. Thank you for your feedback to us and we're really appreciate it. we would be fix all of our services and we still on process to renovated our room. Thank you very much and we look forward to welcoming you in the next stay at Grand Tropic Suites Hotel. Best Regards,
4 out of 5
by A verified traveler

Great, but, location and condition.

Posted Oct 17, 2017 on Hotels
Likes: Location is near to malls and a couple of universities, walking distance. Dislike: bad traffic because of the great location. Apartment is old.
Comment from Hotel Management
Nov 3, 2017
Dear Mr / Mrs, Thank you and We really appreciate for your feedback. For our room is still on process to renovation. We look forward to welcoming you in the next stay at Grand Tropic Suite Hotel.
1 out of 5
by Christian

Posted Oct 13, 2017 on Hotels
Comment from Hotel Management
Nov 3, 2017
Dear Mr / Mrs, Thank you and We really appreciate for your feedback. For our room is still on process to renovation. We look forward to welcoming you in the next stay at Grand Tropic Suite Hotel.
2 out of 5
by A verified traveler from brisbane aus

Not worth to stay , unless you want to stay close

Posted Sep 13, 2017 on Wotif
Hotel is very old , tiles are chipped , shower are stained , hotel staff are very helpful and welcoming . Don't like the part every time you come to or go from hotel via taxi you have to pay 2000rupiah , even though you are staying in hotel. I had a reason to stay , but i won't recommend to any one .
3 out of 5
by Lawrence

Not a 4 star hotel.

Posted Aug 9, 2017 on Hotels
The apt hotel was quite old with old appliances, furniture and rooms. A/C did not work in one of the bedrooms. Staff was nice and friendly. Breakfast was OK. The location is good and outside decor is good. But, The building is old and needs a lot of renovation.
5 out of 5
by Mohudoom M

Good location

Posted Aug 3, 2017 on Hotels
It's worth to stay in the such location. Easy to move any where
3 out of 5
by Arul from Kuala Lumpur

Ok Hotel

Posted Apr 16, 2017 on Hotels
Comfortable and convenient
4 out of 5
Recommended
for Everyone
by A verified traveler from Ontario Canada

Short Stay

Posted Mar 30, 2017
Pros: Everything
Cons: Need to refresh some of the units, a bit old
Location: There are two great malls around that place Citraland and Taman Anggrek. Very convenient.
We rent 2 apartment units for our parents wedding anniversary. The apartment is a bit old but clean and spacious. Great location, the ground is well kept, nice swimming pool and great breakfast with many choices. It was a great stayed for the price. Will definitely go back. Just don't buy coffee at the lobby, very expensive. Better off go to the mall not far from there.