Ratings based on 526 Verified Reviews

4.2 out of 5
87% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from sfo

Different Kind of Hotel

Posted Nov 27, 2017
Pros: Rooms. Setting.
Cons: Gym facilities. Definitely.
Location: Nice mall next door and quite close to the airport so thumbs up there.
Loved the artwork in the hotel. Very cool and sort of along the trendy new minimalist typed hotel with brushed concreted floors and neon. Trendy but cool. Rooms were just fine. I hesitate to put this in the full 5-star category and can't figure out why. The gym kind of sucks but the rooms are ok. The executive lounge was actually quite good as well. Maybe it's the non-traditional "vibe" of the place that pulls back that 5th star?
Comment from Hotel Management
Dec 5, 2017 by General Manager, Hotel Management
Dear David, Thank you very much for taking some of your precious time to complete your review of our hotel on Expedia. It is a real pleasure to know that you have a wonderful staying experience and we have been able to fulfill your requirements. I am glad to read that our hotel’s strategic location which is adjacent to the Award Winning Central Park Mall & the newly opened New Soho Mall and its restaurants has benefited you. I am also happy to read that you have been impressed by the hotel interior design concept: raw-industrial with pop-art artwork placed at the entire premises of the hotel. I have taken notes on your feedback on the gym which did not seem to fulfill your expectation. I would like to sincerely apologize for the inconveniences you have encountered. At Pullman Jakarta Central Park, it is our aim to always provide an exceptional experience for every customer; therefore your feedback is very important to us. Thank you very much again for sharing your experience and we look forward to welcoming you again soon at Pullman Jakarta Central Park. Yours Sincerely, Dominique A. Albero General Manager
1 out of 5
by A verified traveler

Posted Sep 9, 2017 on Hotels
Comment from Hotel Management
Oct 13, 2017 by General Manager, Hotel Management
Dear Guest, Thank you very much for taking some of your precious time to complete your review of our hotel on Hotels.com I hope that you had an enjoyable trip to Jakarta. It is a real pleasure to have you as our guest. At Pullman Jakarta Central Park, it is our aim to always provide an exceptional experience for every customer; therefore your feedback is very important to us. Thank you very much again for sharing your experience and we look forward to welcoming you again soon at Pullman Jakarta Central Park. Yours Sincerely, Dominique A. Albero General Manager
1 out of 5
by A verified traveler

Posted Sep 9, 2017 on Hotels
Comment from Hotel Management
Oct 11, 2017 by General Manager, Hotel Management
Dear Anonymous, Thank you very much for taking some of your precious time to complete your review of our hotel on Hotels.com I hope that you had an enjoyable trip to Jakarta. It is a real pleasure to have you as our guest. At Pullman Jakarta Central Park, it is our aim to always provide an exceptional experience for every customer; therefore your feedback is very important to us. Thank you very much again for sharing your experience and we look forward to welcoming you again soon at Pullman Jakarta Central Park. Yours Sincerely, Dominique A. Albero General Manager
4 out of 5
by Kok Wai

Posted Sep 6, 2017 on Hotels
Great stay. Good location and accessible to shopping, food.
Comment from Hotel Management
Oct 11, 2017 by General Manager, Hotel Management
Dear Kok Wai,, Thank you very much for taking some of your precious time to complete your review of our hotel on Hotels.com It is a real pleasure to know that you have a wonderful staying experience and we have been able to fulfill your requirements. I am glad to read that our hotel’s strategic location which is adjacent to the Award Winning Central Park Mall & the newly opened New Soho Mall and its restaurants has benefited you. At Pullman Jakarta Central Park, it is our aim to always provide an exceptional experience for every customer; therefore your feedback is very important to us. Thank you very much again for sharing your experience and we look forward to welcoming you again soon at Pullman Jakarta Central Park. Yours Sincerely, Dominique A. Albero General Manager.
4 out of 5
by A verified traveler

Stylish hotel

Posted Sep 4, 2017 on Hotels
Pullman Central Park has a great sense of style and conveniently located above Central Park and Neo shopping malls. The hotel also has an impressive buffet breakfast and decent outdoor pool.
Comment from Hotel Management
Oct 11, 2017 by General Manager, Hotel Management
Dear Anonymous, Thank you very much for taking some of your precious time to complete your review of our hotel on Hotels.com It is a real pleasure to know that you have a wonderful staying experience and we have been able to fulfill your requirements. I am glad to read that our hotel’s strategic location which is adjacent to the Award Winning Central Park Mall & the newly opened New Soho Mall and its restaurants has benefited you. Breakfast matters a lot to us and I am glad to know you’ve enjoyed it to the most. I am also happy to learn that you have found the pool to exceed your expectation. At Pullman Jakarta Central Park, it is our aim to always provide an exceptional experience for every customer; therefore your feedback is very important to us. Thank you very much again for sharing your experience and we look forward to welcoming you again soon at Pullman Jakarta Central Park. Yours Sincerely, Dominique A. Albero General Manager
5 out of 5
by Lee

A day in Jakarta - Business Trip

Posted Sep 4, 2017 on Hotels
Great location out of the busy traffic of Thamrin with good wide choices of shopping around the hotel.
Comment from Hotel Management
Nov 2, 2017 by General Manager, Hotel Management
Dear Lee, Thank you very much for taking some of your precious time to complete your review with 5/5s of our hotel on Expedia. It is a real pleasure to know that you had an enjoyable stay and we have been able to fulfill your requirement. We will be delighted if you could add your comments on our TripAdvisor page through the link below so that other guests will read about your experience: http://bit.ly/1XwGvLh Thank you very much for your patronage and we look forward to the pleasure of welcoming you back again soon and to have a chance to meet and greet you on your upcoming stay at Pullman Jakarta Central Park. Yours Sincerely, Dominique A. Albero General Manager
4 out of 5
by A verified traveler

Posted Aug 22, 2017 on Hotels
The room needs to be upgrade in terms of the furnitures and other interior work.
Comment from Hotel Management
Sep 8, 2017 by General Manager, Hotel Management
Dear Anonymous, Thank you very much for taking some of your precious time to complete your review of our hotel on Hotels.com I am hopeful you have a great staying experience. I have taken notes of your feedback on the room upgrade. I would like to sincerely apologize for the inconveniences you have encountered. At Pullman Jakarta Central Park, it is our aim to always provide an exceptional experience for every customer; therefore your feedback is very important to us. Thank you very much again for sharing your experience and we look forward to welcoming you again soon at Pullman Jakarta Central Park. Yours Sincerely, Dominique A. Albero General Manager
3 out of 5
by YONG

Service needs to be improved

Posted Aug 19, 2017 on Hotels
Hotel is gd. But reception lady is poker face and impatient
Comment from Hotel Management
Aug 29, 2017 by General Manager, Hotel Management
Dear Yong, Thank you very much for taking some of your precious time to complete your review of our hotel on hotels.com. I have taken notes on your feedback on the level of service rendered by our Front Office team. I have immediately shared the elements of your experience with the Department Head concerned for review and improvements. I would like to sincerely apologize for the inconveniences you have encountered. At Pullman Jakarta Central Park, it is our aim to always provide an exceptional experience for every customer; therefore your feedback is very important to us. Thank you very much again for sharing your experience and we look forward to welcoming you again soon at Pullman Jakarta Central Park. Yours Sincerely, Dominique A. Albero General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel is adjacent to Central Park mall

Posted Aug 3, 2017
I've been staying in this hotel every year for the last 3 years, everything is good, clean, staff are friendly, the room is a bit small, but we aren't plan to stay in the room that much anyways, some fixtures in my room need to be repair or replace, overall it's very convenient for us to meet friends and go to the mall.
Comment from Hotel Management
Sep 8, 2017 by General Manager, Hotel Management
Dear Anonymous, Thank you very much for taking some of your precious time to complete your review of our hotel on Expedia. It is a real pleasure to have welcomed you back. Thank you very much for your loyalty to Pullman Jakarta Central Park. I am glad to read that our hotel’s strategic location which is adjacent to the Award Winning Central Park Mall & the newly opened New Soho Mall and its restaurants has benefited you. I am also happy to know that you have specifically praised our cleanliness and the level of service from our Team. I have taken notes of your feedback on the room size and some fixtures in the room that need to be repaired and replaced. I would like to sincerely apologize for the inconveniences you have encountered. At Pullman Jakarta Central Park, it is our aim to always provide an exceptional experience for every customer; therefore your feedback is very important to us. Thank you very much again for sharing your experience and we look forward to welcoming you again soon at Pullman Jakarta Central Park. Yours Sincerely, Dominique A. Albero General Manager
4 out of 5
by Omar

Posted Jul 30, 2017 on Hotels
Comment from Hotel Management
Aug 3, 2017 by General Manager, Hotel Management
Dear Omar, Thank you very much for taking some of your precious time to rate our hotel on Hotels.com I hope you had an enjoyable stay. At Pullman Jakarta Central Park, it is our aim to always provide an exceptional experience for every customer; therefore your feedback is very important to us. Thank you very much again for sharing your experience on Hotels.com and we look forward to welcoming you again soon at Pullman Jakarta Central Park. Yours Sincerely, Dominique A. Albero General Manager