Ratings based on 370 Verified Reviews

4.1 out of 5
92% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Trinidad

Conveniently Located Hotel

Posted Aug 10, 2017
Pros: This hotel is close to everything you might need - beach, stores, pharmacy, bank, supermarket and GOOD FOOD.
Cons: The a/c unit aimed directly at the bed. Resulted in stuffy nose during sleep.
Great experience. Friendly and helpful staff. Access to beach facilities at B.G. Resort was a definite plus.
Comment from Hotel Management
Aug 14, 2017 by Dinesh Daswani - Guest Manager, Hotel Management
Thank you for your review. we are glad that you had a great time. We will look into the A/C unit placement in a continued effort to provide the best for all our guests.
4 out of 5
Recommended
for Everyone
by A verified traveler from trinidad

Convenient and affordable.

Posted Aug 6, 2017
Conveniently located..wonderful.breakfast menu..friendly and helpful staff...easy to access publuc transport and close to grocery and shopping malls.
Comment from Hotel Management
Aug 22, 2017 by Guest Services Agent, Hotel Management
Thank you for taking the time out to leave us with your review. We are to learn that you enjoyed our breakfast menu and location. We hope to welcome you back in the near future.
3 out of 5
by A verified traveler from Trinidad

Don't think I would return

Posted Jun 6, 2017
Pros: The room was great.
Cons: The attitude of most workers.
Location: The location is good, right next to a mall and nearby shops, but it gave the impression of a struggling neighbourhood as opposed to a tourist spot
I had an ok stay at the hotel. The breakfast was a 3 out of 10, friendliness of the staff was maybe a 5 out of 10. The room was exactly what I needed with the provided amenities. I'm not sure I would return to the island to vacation since I had terrible experiences with being over-charged. Stay away from Carros Kitchen on the strip, their standard is horrible and they overprice you. The people of the island, in general, were not friendly at all.
Comment from Hotel Management
Jun 19, 2017 by Reah Lord, Marketing Officer , Hotel Management
Our management and staff wish to thank you for staying with us. Creating a comfortable and luxurious environment is vital within our Bay Gardens Family; therefore an investigation will be conducted concerning the breakfast experience and staffs' hospitality as this not our level of service. It is great to hear you were pleased with our rooms' amenities. We do look forward to welcoming you again!
4 out of 5
Recommended
for Everyone
by A verified traveler from Trinidad and Tobago

Wonderful Stay

Posted May 29, 2017
Spent five days here with my wife and son and i must say this hotel provided value for money.Our room was nice and spacious with all amenities in place.This hotel's location is perfect with grocery stores,restaurants and even shopping malls just mere footsteps away.The staff there was really attentive to our needs and never hesitated to ensure that out maximum comfort was acheived throughout our stay,really nice and friendly I must say.I will surely recommend anyone to visit because of its costing,amenities and location a really hard deal to pass up.Looking forwars to visiting again.
Comment from Hotel Management
May 29, 2017 by Reah Lord, Marketing Officer , Hotel Management
Our management and staff wish to thank you for staying with us. It is great to hear your five days spent with us was worthwhile. We are happy to hear you were pleased with the amenities and your rooms structuring. Our location is conveniently located to entertainment, dining and shopping centers; therefore we are pleased you got to utilize its perks. Our teams are trained to provide the best quality service, up-to-par hospitality, that being said we are thrilled that you were satisfied. Your recommendations are greatly appreciated and we do look forward to your visit again!
4 out of 5
by A verified traveler

Posted Apr 18, 2017 on Hotels
Comment from Hotel Management
Apr 22, 2017 by Reah Lord, Hotel Management
Thank you for staying with us!
3 out of 5
Recommended
for Everyone
by A verified traveler from Trinidad

Nice Easter getaway

Posted Apr 18, 2017
This hotel hit all the points re affordability, location and comfort. Will definitely stay again.
Comment from Hotel Management
Apr 18, 2017 by Reah Lord, Marketing Officer , Hotel Management
We happy you've spent your vacation here with us and it was at your price point, location and preference. We do look forward to welcoming you again!
4 out of 5
Recommended
for Everyone
by A verified traveler from Alta, WY

Convenient, clean hotel

Posted Apr 17, 2017
Pros: Location and proximity to town. Clean and tidy.
Stayed at this hotel with several members of my crew for two nights before departing on a week-long bareboat charter sailing trip. Staff was friendly and helpful. The hotel was clean and amenities were nice (pool, restaurant, gift shop, breakfast included) for a small hotel in the center of town. The property was close to everything in Rodney Bay - including the marina, which was a key decision for our choice to stay there. An added bonus was access to the hotel's sister property (Bayview Resort) which had a nice beach, spa, and good restaurant. Would recommend this hotel to anyone on a budget or looking for a nice property conveniently located in town.
Comment from Hotel Management
Apr 18, 2017 by Reah Lord, Marketing Officer , Hotel Management
We happy you've spent your vacation here with us and we are thrilled it was made worthwhile. We are glad you were pleased with our surroundings and its maintenance. Lovely to hear our location accommodated your external activities. Your recommendation is appreciated and we do look forward to welcoming you again!
5 out of 5
by Yvette

pleasant

Posted Apr 11, 2017 on Hotels
Had A wonderful time here. Staff excellent .
Comment from Hotel Management
Apr 12, 2017 by Reah Lord, Hotel Management
Thank you for staying with us and leaving a review. It is nice to know that you were pleased with our team's hospitality. We do look forward to welcoming you again!
5 out of 5
by david

Posted Apr 9, 2017 on Hotels
Hotel staff was amazing, friendly staff, especially Robert, food was very good, grounds were well kept, tropical, shuttle service to sister resort was fine, sister resort is wonderful, have stayed there before, felt like Bay gardens hotel was nice and worth saving the money, Bay Gardens Resort is 5 star if you can afford it, if not yo can still use the property and enjoy the beach.
Comment from Hotel Management
Apr 12, 2017 by Reah Lord, Hotel Management
Thank you for staying with us and leaving a review. Happy to hear you had a swift check-in and that you were satisfied with your accommodations. We are glad you were accommodated at our sister property and we have noted your experience for investigation. Nice to know you took advantage of our complimentary parking and lovely to hear you were pleased with your dining experience. We do look forward to welcoming you again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location.

Posted Mar 31, 2017
Had a wonderful time. No complaints. Staff was always polite and friendly. Needs were met.
Comment from Hotel Management
Apr 1, 2017 by Reah Lord, Marketing Officer , Hotel Management
Lovely to have had you stay with us and leaving this valuable review. It is great to hear you had an amazing time with us and that you enjoyed our hospitality. We do look forward to welcoming you again!