Ratings based on 1,102 Verified Reviews

4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 15, 2017
It was a short stay but very good . The refrigerator was too small the picture in the website showed a full size fridge . That is why we chose this room .
Comment from Hotel Management
Nov 24, 2017 by Sandy, Hotel Management
Thank you for choosing Coco Palm. It was a pleasure having you and we hope to see you again
5 out of 5
Recommended
for Everyone
by A verified traveler from Trinidad, W.I.

Warm, inviting and relaxing

Posted Oct 10, 2017
Pros: The food from the restaurants were great but we preferred Kreole Grill Restaurant. Staff ensured that the guests were well taken care of. :-)
Cons: Not sure if it was because of the activities happening at the moment but Kreole Grill Restaurant could've been open more often.
Location: The hotel is close to places to eat, shopping malls, bank, grocery and the beach.
My husband and I were there on our honeymoon and to celebrate my birthday. From the moment we checked in until we checked out, the staff was quite friendly and helpful. They gave us great suggestions on places to check for food, shopping, beach, etc. We both were from customer service environments and could tell when staff members are putting on a show for the guests; thankfully that wasn't the case.
Comment from Hotel Management
Nov 24, 2017 by Sandy , Hotel Management
Thank you for choosing Coco Palm. It was a pleasure having you and we hope to see you again
5 out of 5
Recommended
for Everyone
by A verified traveler from trinidad

Best hotel

Posted Oct 6, 2017
Coco palm is like a dream resort, amazing the staff were great an this resort is 2 minutes away from alot of food places, beaches an mall it is really a great hotel ...would visit again
Comment from Hotel Management
Nov 24, 2017 by Sandy, Hotel Management
Thank you for choosing Coco Palm. It was a pleasure having you and we hope to see you again
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Nice hotel close to the beach

Posted Sep 29, 2017
Pros: Everything, including it's central location, close to the beach, helpful staff and the pool.
Beautiful hotel, wonderful staff, clean, great food
Comment from Hotel Management
Nov 24, 2017 by Sandy , Hotel Management
Thank you for choosing Coco Palm. It was a pleasure having you and we hope to see you again
3 out of 5
Recommended
for Everyone
by A verified traveler

Ideal location

Posted Sep 25, 2017
My overall experience was more than I expected. The location of the hotel was ideal as it was in the centre of it all. Everything I needed was in close proximity. I would definitely recommend this hotel for first timers visiting the island.
4 out of 5
Recommended
for Everyone
by A verified traveler from Saint Vincent and the Grenadines

A nice resort

Posted Sep 4, 2017
Pros: close to the airport, reasonably priced, nice perks
Cons: Air conditioning (though I would say that for most of the Caribbean)
Location: Dominos pizza, shopping, casino, beach, nice pool
We had a quick overnight and needed a place to stay. Coco Palm was comfortable and reasonably priced. The free breakfast was delicious and they greeted us with a free drink coupon. We had a creole room and it was comfortable enough. It was clean, and smelled nice, but the AC could have been a little better. I hope to go back, especially if I have more time to enjoy the hotel.
3 out of 5
by A verified traveler from Washington, DC

"Okay" hotel - badly needs updating.

Posted Aug 29, 2017
Pros: Staff, food and their reception.
Cons: Facilities were a bit outdated in our room.
Location: Lots of activities along the strip in Rodney Bay.
The hotel was used for business travel which is perhaps the only use. Right on the strip in Rodney Bay so can be a bit loud. Breakfast was nice and the staff were friendly.
4 out of 5
Recommended
for Everyone
by A verified traveler

Relaxing

Posted Aug 29, 2017
Location was good and very relaxing food was good and safe I did enjoy my stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Checked in right away with a welcome drink.

Posted Aug 27, 2017
Pros: Location and the pool
Cons: Longer hours on the pool
Excellent location. Walk into town for restaurants and shopping. On sight restaurant very good and staff also good. A little slow but on island time.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice rooms, great pool.

Posted Aug 21, 2017
I've stayed here many times. It's my fsvourite hotel in the area. The rooms are nice and the pool is terrific. It has bar service.