Ratings based on 1,127 Verified Reviews

4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted Apr 15, 2018
Staff were too rude did not communicate with client
5 out of 5
Recommended
for Everyone
by A verified traveler from MD

Nice hotel close to beach, restaurants, casino.

Posted Apr 10, 2018
Love it. AMAZING. Such a beautiful island. I had so much fun!!
Comment from Hotel Management
Apr 11, 2018 by Sandy, Hotel Management
Thank you for staying at Coco Palm. We look forward to welcoming you to Coco palm again
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Value Hotel in the Heart of Rodney Bay

Posted Mar 19, 2018
Front desk staff (especially Keele and Ahmen) are extremely friendly and obliging to your needs! Rooms are good and housekeeping keep them very tidy and clean. Quick walk to Reduit Beach! In the heart of Rodney Bay, surrounded by many restaurants and bars! Nice compact compound. Excellent choice for those who want to explore more than their resort compound!
Comment from Hotel Management
Mar 19, 2018 by Sandy, Hotel Management
thank you for Choosing Coco Palm.
5 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable, convenient great care

Posted Mar 16, 2018
Coco Palm is a beautiful resort with a quality staff. Easy access to the splendors of St. Lucia.
Comment from Hotel Management
Mar 19, 2018 by Sandy , Hotel Management
thank you for Choosing Coco Palm.
2 out of 5
by A verified traveler from Canada

Don’t cheap out on the room

Posted Mar 15, 2018
I thought staying in St Lucia you couldn’t go wrong with where you stayed or choosing a hotel, what room you chose. We stayed on the non pool side villa and our room was tiny, majorly outdated, no balcony, the window we did have didn’t open. I went to the front desk they said they had no other rooms to put me in. I had NO idea when booking this there were rooms even like this. Very disappointed nothing would or could be done. And not very helpful staff to fix it.
Comment from Hotel Management
Mar 19, 2018 by Sandy , Hotel Management
thank you for Choosing Coco Palm. Please note in the event an upgrade is not offered, then it is likely that it is not available as we have people who request upgrades and this is given at a special rate.
5 out of 5
Recommended
for Everyone
by A verified traveler from USA

Great value and close to activities.....

Posted Mar 8, 2018
Great hotel and excellent value close to restaurants and bars. Short walk to the beach.
Comment from Hotel Management
Mar 9, 2018 by Sandy Leon, Hotel Management
Thank you for choosing Coco Palm. We hope you visit us again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from london

Excellent location between village and beach.

Posted Feb 22, 2018
Coco Palm was an excellent resort for first time in St Lucia. It has everything. Only disappointment is the lovely large swimming which is only 4 foot deep!!
Comment from Hotel Management
Feb 23, 2018 by Sandy, Hotel Management
Thank you for staying with Coco Palm. We hope to welcome you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Harrowsmith, On

Fantastic Hotel. Close to everything.

Posted Feb 13, 2018
From the moment we arrived it was amazing. The staff were great. All very helpful. Had a very nice surprise for our 30th anniversary (very nice touch). It is close to everything. Beach is a 3 minute walk. The buffet breakfast in the morning was fantastic. Looked forward to it everyday. Rooms were nice. Always cleaned to perfection everyday. Really enjoyed dinner at a couple of the restaurants on property. Really can't say enough good about the hotel. Enjoyed every minute of our vacation and we will be back for sure to Coco Palm and Saint Lucia. Will spread the word to all our friends and family. Thank you. Also a shout-out to Cheryl the local Expedia rep. Great to deal with and again very helpful. Thanks.
Comment from Hotel Management
Feb 16, 2018 by Sandy Leon, Hotel Management
Thank you for your email. It was a pleasure having you stay with us. We look forward to welcoming again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Time

Posted Feb 12, 2018
Great Hotel, Great food.... Will definitely return
Comment from Hotel Management
Feb 12, 2018 by Sandy, Hotel Management
Thank you for choosing Coco palm. it was a pleasure to accommodate you
5 out of 5
Recommended
for Everyone
by A verified traveler from Engalnd

The hotel is beautiful with very nice people, we l

Posted Feb 3, 2018
Cons: the price of he food
Location: swimming, walking, restaurants, outings, gorgeos views
WE will certainly recommend the hotel and the island , good location and really friendly people. Food expensive but very good.
Comment from Hotel Management
Feb 12, 2018 by Sandy , Hotel Management
Thank you for choosing Coco palm. it was a pleasure to accommodate you