Ratings based on 1,075 Verified Reviews

4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Ideal Location

Posted Jul 12, 2017
I often stay at Coco Palm because it is perfectly located. The staff is amazing as well. The swim up rooms and suites seem to be in better condition than the standard rooms. The downside for me is that there are no kitchens in any of the rooms, and I would prefer to do my own cooking. Overall I love Coco Palm!
Comment from Hotel Management
Jul 15, 2017 by Cookie, Hotel Management
Thank you for the lovely compliments shared Lisa. We apologize for not being able to facilitate your request for a kitchens in the room as we do not have those features at the hotel. We trust that you will continue to patronize us in for future accommodation needs.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel and a great location.

Posted Jul 2, 2017
Location: Banks, malls, taxis, tour bookings, bars and restaurants were right on the street outside of the hotel.
The hotel and rooms looked just as in the pictures, no surprises. The rooms were very clean and neat and were cleaned daily. The pool area was very nice and suitable for both children and adults, large enough that multiple guests could use without feeling uncomfortable. The breakfast was great, a mix of traditional (pancakes etc.) and local foods with many options. Staying and Coco Palm Hotel made my trip even better.
Comment from Hotel Management
Jul 3, 2017 by Sandy , Hotel Management
Thank you for staying at Coco Palm and for your glowing review. We look forward to welcoming you to Coco Palm in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Beach is not on the facility

Posted Jul 1, 2017
Pros: Food
Cons: Make it all inclusive
Location: Nice location. Surrounded by stores, malls, variety of restaurants, etc
Hotel staff is so great. Carlene(don't know her last name) is the best hotel staff that I dealt with throughout my traveling. Superb customer service
Comment from Hotel Management
Jul 3, 2017 by Sandy , Hotel Management
Thank you for choosing Coco Palm. We hope to accommodate you in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel walking distance to the shopping area

Posted Jun 28, 2017
My experience was very nice, it really takes much to upset me. The front desk and restaurant staff was AWESOME.
Comment from Hotel Management
Jun 29, 2017 by Diana, Hotel Management
Thank you for your response
4 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel, friendly staff, near the beach

Posted Jun 26, 2017
Great hotel. Staff are very helpful and welcoming. 5 minutes from the beach and shopping mall. Room was very clean with good facilities (e.g. tea making facilities, A.C, satellite T.V, fridge) Two restraurants on site serving a variety of food and a big pool! Would definately recommend. Only have 4/5 because some items were not replenished by housekeeping on occasion e.g. tea bags, toilet roll although staff were more than happy to provide when asked.
Comment from Hotel Management
Jun 29, 2017 by Diana, Hotel Management
Thank you for your response, will address the housekeeping issues
4 out of 5
Recommended
for Everyone
by A verified traveler from St. Lucia

Clean rooms, friendly staff

Posted Jun 25, 2017
Nice boutique resort in close proximity to malls, restaurants, beach etc. Most impressed with the clean rooms, friendly and efficient staff.
Comment from Hotel Management
Jun 29, 2017 by Diana, Hotel Management
Thank you for your response and choosing Coco Resorts
4 out of 5
Recommended
for Everyone
by A verified traveler from J, Utah

Nice hotel close the beach, shopping, and food.

Posted May 3, 2017
We had a great experience here. The grounds were very nicely kept. Breakfast was delicious every morning. Loved the location and the staff was very friendly and accommodating. I would recommend this hotel to anyone.
Comment from Hotel Management
May 13, 2017 by Mrs G, Hotel Management
Thank you for your lovely compliments shared. We trust that you will not keep our hotel as a best kept secret but encourage your family and friends to choose our hotel as well
4 out of 5
Recommended
for Everyone
by A verified traveler from TNT

wonderful ambiance, small intimate hotel

Posted May 1, 2017
Pros: staff and the food was delicious
Location: Lots of restaurants and bars nearby..good location.
The Coco palm is a small, cozy hotel. It was a relaxing experience. The staff are extremely polite, warm and welcoming.
Comment from Hotel Management
May 13, 2017 by Mrs G , Hotel Management
Thank you for your lovely compliments shared. We trust that you will not keep our hotel as a best kept secret but encourage your family and friends to choose our hotel as well
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Canada

Great hotel, great location

Posted Apr 30, 2017
Great hotel for the price you pay, perfect locatiOn for the shops at Rodney Bay and Reduit beach. The staff were very friendly and we were impressed with the complimentary breakfast, along with any food we ordered. Would stay again!
Comment from Hotel Management
May 13, 2017 by Mrs G, Hotel Management
Thank you for your lovely compliments shared. We trust that you will not keep our hotel as a best kept secret but encourage your family and friends to choose our hotel as well
5 out of 5
Recommended
for Everyone
by A verified traveler from Trinidad

Great location and service

Posted Apr 23, 2017
I had an amazing time at Coco Palm and the suite that I stayed in was extremely comfortable and clean.
Comment from Hotel Management
May 13, 2017 by Mrs G, Hotel Management
Thank you for your lovely compliments shared. We trust that you will not keep our hotel as a best kept secret but encourage your family and friends to choose our hotel as well