Ratings based on 417 Verified Reviews

4.0 out of 5
83% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from london uk

Excellent

Posted Sep 12, 2017
Very good stay - lovely staff and the adults-only pool is fantastic. Very good restaurants for an all inclusive. On the main road to do day trips to the capital and elsewhere. Over an hour from the airport, but fantastic scenery on the way.
Comment from Hotel Management
Sep 15, 2017 by Admin Secretary, Hotel Management
WOW! We love receiving comments like this. Thank you for taking the time to share your feedback with us. It is truly appreciated. We look forward in welcoming back!
5 out of 5
Recommended
for Everyone
by A verified traveler from trinidad

Lovely hotel

Posted Sep 4, 2017
I would most definitely stay at this hotel again. I love the fact that there is a lot of activities to do at the hotel. Lovely views from the room. The pools are just lovely, the staff was very pleasant and always willing to answer your questions. Wifi is only available in the lobby and one of the common area but they made the area so comfortable for you. I love the restaurants, the ambience is so romantic. I can't wait to go back
Comment from Hotel Management
Sep 11, 2017 by Admin Secretary, Hotel Management
We cannot wait to welcome you back again. It was our pleasure to have you here with us. Thank you for sharing this beautiful review with us, your comments assure us that we are doing something right for you our valued guests. We wish you well and thank you again for choosing our island and resort.
4 out of 5
Recommended
for Everyone
by A verified traveler from Brooklyn, New York

Comfortable Caribbean Vacation

Posted Aug 31, 2017
Stayed for 6 days and 5 nights, the food at the resort was tasty. The drinks were superb as well. The only complaint that I have was the water pressure in our room, it was so low that after 1 shower you barely felt the hot water. My travel mates and I showered with mostly lukewarm to almost cold water during our stay. With a small amount of water coming from the shower head. Besides that our trip was well spent and enjoyable. I would definitely recommend this resort to a friend or family member.
Comment from Hotel Management
Sep 8, 2017 by Admin Secretary, Hotel Management
Thank you for taking the time and sharing your feedback with us. We are already addressing the issue with reference to the water. Since we are not sure as to which room you stayed in, we will ensure that we check the entire property. Our apologies for this. We are so happy apart from the water issue which will be resolved to hear that you enjoyed your time with us and we look forward in welcoming you back. It was our pleasure to be of service to you. Sunny regards!
4 out of 5
Recommended
for Everyone
by A verified traveler from Trinidad and Tobago

Happiest hotel in St. LUCIA!

Posted Aug 29, 2017
Our time here was the most fabulous relaxing time in a cosy, comfortable and friendly setting The staff was super friendly and the food was first class. We had a wonderful time at the pool bar and will recommend St. James Club Morgan Bay St. Lucia to EVERYONE we know....it' s a must visit. Thank you St James Club for your wonderful hospitality! See you next year!
Comment from Hotel Management
Sep 1, 2017 by Admin Secretary, Hotel Management
It is so wonderful when we read beautiful comments like this one which you posted. We are so thankful that you have taken the time to share your feedback with us. We truly appreciate it. It was our pleasure to be of service to you and we thank you for choosing St. Lucia and St. James for your holiday. Your pictures are absolutely stunning!
5 out of 5
Recommended
for Everyone
by A verified traveler from Trinidad and Tobago

My second time at Morgan's bay! Excellent service!

Posted Aug 25, 2017
Despite the storm watch, had a very relaxing weekend!
Comment from Hotel Management
Sep 8, 2017 by Admin Secretary, Hotel Management
I am so happy to hear that you enjoyed your second visit to the resort. It was a pleasure to have you here with us again. Thank you for taking the time to share your feedback, it is appreciated.
4 out of 5
Recommended
for Everyone
by A verified traveler from Trinidad

Beautiful Hotel

Posted Aug 25, 2017
Beautiful resort, very friendly and well trained staff, a quiet and relaxing environment I will definitely visit again.
Comment from Hotel Management
Aug 25, 2017 by Admin Secretary, Hotel Management
So Happy to hear that you enjoyed your stay with us. Thank you for taking the time to share your feedback with us. It was a pleasure to be of service to you.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Lovely hotel on a lovely beach

Posted Aug 23, 2017
All very good, just need more pool towels throughout the day. Food quality absolutely excellent, not the best beach in St Lucia but still very nice. Grounds very well maintained- rooms clean and bed comfortable
Comment from Hotel Management
Aug 25, 2017 by Admin Secretary, Hotel Management
We look forward in welcoming you back and thank you for choosing to spend your holiday with us. It was a pleasure to be of service to you. We are thankful that you took the time to share your valuable feedback with us, It validates that we are doing something right for your our valued guest!
5 out of 5
Recommended
for Everyone
by A verified traveler from Maryland

We have a lovely time.

Posted Aug 23, 2017
Pros: Loved it - spacious room. Loved the spa - loved the food!
Cons: Le Jardin - wasn't pleased that on Expedia it was advertised that they served lobster. They did not serve lobster.
Location: We had a ball on the Sunset Catamaran Cruise departing from Rodney Bay I believe - we saw the green flash!! Saint Lucia is beautiful.
The food was excellent. The grounds were gorgeous! We had a wonderful time.
Comment from Hotel Management
Aug 25, 2017 by Admin Secretary, Hotel Management
We are so happy to hear that you enjoyed your time here with us. We cannot wait to welcome you back. It was our pleasure to be of service to you. We are happy to hear that you saw our bit of paradise and thank you for sharing your feedback with us. It is appreciated!
5 out of 5
Recommended
for Everyone
by A verified traveler from Trinidad

Excellent service and location

Posted Aug 23, 2017
Vacation at St james club morgan is excellent.... perfect place for relaxation... excellent food, calm beach, lots of activities and friendly staff...would definitely return!
Comment from Hotel Management
Aug 28, 2017 by Admin Secretary, Hotel Management
We are so happy to hear that you were able to relax and enjoy your time with us. It was our pleasure to be of service to you. Thank you for taking the time to share your feedback with us. We truly appreciate you for sharing your feedback with us.
2 out of 5
by A verified traveler from Gettysburg, PA

Not what I was expecting for the price I paid.

Posted Aug 19, 2017
I just spent a week there at St James Club, and looking back on it i wish i would have booked a different resort. The size of the room was comparable to a normal sized hotel room when I had paid for what I thought was an upgraded room. There was damages outside on the balcony of the room with a colony of ants making their way down the wall. The balcony door barely shut. The entire resort needs a remodel and upgrade. Activities on the resort shut down super early. The pool bar closes at 5pm and the pool itself closes at 6pm. The Adults only pool and bar does stay open until 8pm but it is on the far side of the resort way up on top of a hill. Drink service was horrible in the restaurants. I know I waited at least 10mins multiple times for a drink to go along with my dinner or a refill. Overall I can tell you that I will not be back to this resort, and I will not be telling my friends to stay there. I would recommend one of the Sandals resorts instead.
Comment from Hotel Management
Sep 1, 2017 by Admin Secretary, Hotel Management
We thank you for taking the time to share your feedback with us, as we will definitely use to better enhance the facilities and services that we provide to our valued guests. We wish you well and again thank you. Warmest regards,