Ratings based on 275 Verified Reviews

They paid and stayed. We double-checked.
2.5 out of 5
35% of guests recommend
2.7 Room cleanliness
2.9 Service & staff
2.7 Room comfort
2.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler from US

Depressing atmosphere

Posted Nov 7, 2016
In serious need of updates. I have stayed in other hotels for this same cost and this stay had no value for what I paid. Sheets and bathroom were clean but everything else was broken, dark and dingy.
2 out of 5
by A verified traveler from n/a

Good for just one night

Posted Sep 23, 2016
Pros: Nothing in particular
Cons: Maybe the outside can be a little more pretty and inviting.
Location: Location seemed very dangerous. Not sure what there was to do but it is right outside of the city so you could probably just do that
I wouldn't recommend this hotel if you are looking to stay multiple days. I was just passing through so it was good enough for me. The room was very clean. The outside of the hotel looks dangerous. There was a crime that happened right after I checked in right down the street at some homes behind the hotel. There is a lot of options for food down the road though. It is right off the highway so that was nice too. The breakfast was so unappealing that I ended up just getting a coffee, which was terrible.
3 out of 5
by A verified traveler from tennessee

Just sleep

Posted Sep 19, 2016
Staff was nice. Hotel sort run down. The room seemed clean, but didn't feel that way. Sheets very clean, excellent surprise. Sort of difficult to get to.
2 out of 5
by A verified traveler from maryland

Old hotel in Grove city

Posted Sep 12, 2016
This hotel needs to be updated and cleaned. Outside doors were not locked. Low rate- sometimes you get what you pay for. Bedroom was fairly large. Bed was uncomfortable.
1 out of 5
by A verified traveler

Working in area

Posted Aug 13, 2016 on Hotels
Stayed in different hotels while working in the area, this was by far the worst for several reasons. I do not recommend.
Comment from Hotel Management
Sep 1, 2016 by General Manager, Hotel Management
Thank you for taking the time to share your stay, we do apologize for not being up to your standards. We hope you will return to see how we have improved through our renovations and hard work to provide a 5 star experience for our guests
1 out of 5
by A verified traveler from Creedmoor NC

Don't stay here!!!

Posted Aug 12, 2016
Horrible customer service. Nite person was rude a hole!!!!. No pool, no extra pillows, bathroom disgusting.
Comment from Hotel Management
Aug 21, 2016 by Guest Relations Manager , Hotel Management
Thea, Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. We hope that you will change your mind about giving us a second chance and that you will someday return to be impressed by the changes we've made.
1 out of 5
by A verified traveler

Disgusting

Posted Aug 9, 2016
The most disgusting room I have ever stayed in. The mold was so disgusting I took pictures of it in case my children got sick. I would not go bck there if it was free.
Comment from Hotel Management
Sep 1, 2016 by Guest Relations Manager , Hotel Management
So sorry for the inconvenience you experienced during your stay. We are beginning renovations and we hope you'll return to see how much we've grown through renovation and through addressing valuable feedback like yours.
2 out of 5
by Matthew from Indianapolis

wait until after renovation is done

Posted Aug 5, 2016 on Hotels
Start of renovation. Few new things in room...bottom line bed was clean and comfortable.
Comment from Hotel Management
Sep 1, 2016 by General Manager, Hotel Management
Matthew, Your words mean a lot to us and will help us to recognize our strengths and weaknesses during the renovation process. We hope you will return once we are finished to see the improved changed we've made.
2 out of 5
by Christopher from Ashtabula, Oh

NO POOL

Posted Aug 2, 2016 on Hotels
Should get a partial refund. NO POOL!!!! 2 kids extremely disappointed because the was PERMANENTLY CLOSED. Breakfast just OK. Nothing fancy. 2 star motel. Just off the freeway, but quit.
Comment from Hotel Management
by General Manager, Hotel Management
Dear Christopher, I sincerely apologize for the disappointment to your kids due to unavailability of our pool during your visit. I have escalated your feedback, I assure you that our hotel administrators will look into your concern and will address accordingly. I hope we could have the chance to serve you again. Have a great day!
1 out of 5
by John

Posted Aug 1, 2016 on Hotels
The only positive to this hotel was that they had a room available at 10pm on a Saturday. The floors were not swept. There was a dirty/used wash towel in the bathtub and something brown/red splashed along the back of the door so I'm unsure if it was ever cleaned between renters. I can't give too many other complaints as we slept for only a couple of hours and quickly got back on the road home so I could shower off whatever I may have slept in.
Comment from Hotel Management
by General Manager, Hotel Management
Dear John, I am very sorry to hear that you were displeased with the condition of clean in the room provided to you during your visit. Certainly as are held to provide our guests comfortable and well kept guest rooms, and this very unlikely experience will be called to the attention of our housekeeping. Thank you for letting us know, I assure you that this is addressed appropriately. I hope we could have the opportunity to make up for our shortcomings. We hope to see you again soon. Have a great day!