Ratings based on 643 Verified Reviews

4.4 out of 5
88% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Grove City, Ohio

Celebrating Mom's Birthday

Posted Oct 2, 2017
Had a great weekend at this hotel. The staff was great. I ate the breakfast and everything was good.
Comment from Hotel Management
Oct 4, 2017 by Aman Patel, Hotel Management
Thank you for your review. We are glad you enjoyed your stay. Aman Patel, GM
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 26, 2017
Pros: i liked it!
The breakfast was good and the rooms were clean. However, my travel agent booked through Expedia so I could not get my points for my account.
Comment from Hotel Management
Oct 4, 2017 by Aman Patel, Hotel Management
Thank you for your feedback. Aman Patel, GM
4 out of 5
by A verified traveler from Chicago

Hotel..

Posted Sep 24, 2017
Hotel is nice but the problem is, when I try to call in and let them know that I'm checking in late and I told them I book though Expedia and they told me to call Expedia. What's so hard to put a note on the computer that I'm checking in late. I won't stay with them again.
Comment from Hotel Management
Sep 27, 2017 by Aman Patel, Hotel Management
Thank you for your feedback. Let me apologize to you that this happened. I will share this with my team and be assured that this does not happen again. Aman Patel, GM
5 out of 5
Recommended
for Everyone
by A verified traveler from Cleveland

Everything you want

Posted Sep 20, 2017
Pros: Rooms and layout was wonderful. Pool and workout facility were a wonderful touch, and the breakfast had something for everyone.
Location: Lots of shopping and eating to do within walking distance! Right off the highway as well, so easy to get back on the road.
Everything you want at an affordable rate! Pool, breakfast, workout facility and very nice rooms. I slept great here. The layout of the rooms is wonderful and like any newer hotel there is great care used with privacy. I didn't hear any ambient noises while sleeping and woke up feeling great. I will absolutely be back to this hotel next time I'm in town. You arguably get more than you pay for with this one
Comment from Hotel Management
Sep 21, 2017 by Aman Patel, Hotel Management
Thank you for your review. We are glad to hear that you enjoyed your stay. We can not wait for you to stay with us again. Aman Patel, GM
4 out of 5
Recommended
for Everyone
by A verified traveler from Buffalo NY

Great Value for quick overnight.

Posted Sep 19, 2017
Hotel was very nice. Staff accommodating. A bench or two outside would be nice.
Comment from Hotel Management
Sep 22, 2017 by Aman Patel, Hotel Management
Thank you for your feedback. I discuss your comments with my staff. Aman Patel, GM
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 16, 2017
My husband and I were in the Columbus area for a family funeral. The room was very nice, clean and comfortable. The hotel staff was very helpful and pleasant. The only down side was the breakfast; however, that was a matter of our taste rather than the selection. I would definitely recommend this hotel to anyone.
Comment from Hotel Management
Sep 17, 2017 by Aman Patel, Hotel Management
Thank you for your feedback. Please give us feedback on how we may improve our breakfast. We look forward to seeing you in the future. Aman Patel, GM
5 out of 5
Recommended
for Everyone
by A verified traveler from Springboro, Oh

Nice Hotel with a helpful staff.

Posted Sep 11, 2017
Room was nice and clean with fresh comfortable bedding. Bathroom was clean but there were indications of some repair and maintenance issues.
Comment from Hotel Management
Sep 12, 2017 by aman patel, Hotel Management
Thank you for your review. Aman Patel, GM
5 out of 5
Recommended
for Everyone
by A verified traveler from York, PA

Wonderful room

Posted Aug 23, 2017
The room was clean and we'll taken care of, we were very happy.
Comment from Hotel Management
Aug 25, 2017 by aman patel, Hotel Management
Thank you for review. We look to forward to seeing again in the future. Aman Patel, GM
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Niice Hotel

Posted Aug 23, 2017
Pros: Almost everything.
Cons: Bed was too high.
We stayed for a night. Room, staff and breakfast was excellent..
Comment from Hotel Management
Aug 25, 2017 by aman patel, Hotel Management
Thank you for your feedback. I will share your thoughts with my team. Aman Patel, GM
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Comfortable & Clean

Posted Aug 17, 2017
Pros: Everything
Cons: As noted
Location: As noted
Initially we were put into an King room; which was fine, except when I made the reservation through the rewards program I was advised there would be a sofa. I tile the manager at check in and he moved us to the appropriate sized room. He did so with no fuss and was very courteous. The food was fine, should have some softer margarine, the hard butter was difficult to spread on toast. All the food was well displayed and very tasty. Staff always acknowledged our comings and goings. This location is near several good restaurants, some you could easily walk to. The hotel is off a very busy street, but there is a traffic signal just beyond jackpot street that makes it easy to access the hotel.
Comment from Hotel Management
Aug 23, 2017 by Aman Patel, Hotel Management
Thank you for your kind words and we are glad we able to meet your expectations. Look forward to seeing you in the future. Aman Patel, GM