Ratings based on 220 Verified Reviews

3.6 out of 5
66% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 19, 2017
We just needed a place to sleep and this is perfect. It looks old feom the outside but the room was very clean and updated.
4 out of 5
Recommended
for Everyone
by A verified traveler from Kentucky

Nice and clean

Posted Sep 23, 2017
It was just a stop over for the night,. Staff friendly rooms very clean.
5 out of 5
Recommended
for Everyone
by A verified traveler

Michael

Posted Aug 28, 2017
Location: The location was great plenty of restaurants and stores close by
I was there up on business, had a 4 night stay. The motel was very descent at reasonable prices, my stay there was good and the motel Manager was very nice. I would stay there again.
4 out of 5
by A verified traveler

High cleaning fee

Posted Aug 20, 2017 on Hotels
Crazy 20 dollar cleaning fee. So we never had the room cleaned during our four day stay. Also the toilet was slow to flush. AC motor had a bearing going out. Boy was it loud. They did have a Keruig coffee maker which was nice. Tv had a pause function and we could watch on demand shows. Will I return probably yes
5 out of 5
by Carol

great

Posted Aug 1, 2017 on Hotels
Everything was great. Nice bright room with comfortable beds. Price was great.
3 out of 5
by A verified traveler

Don't stay here if it's raining.

Posted Jul 24, 2017 on Hotels
We had a 2nd floor room that had water coming up through the tub drain apparently due to a rain storm the morning we were leaving. We couldn't shower because the water was not going down the drain. When I reported it to the clerk at checkout it was no surprise, apparently an ongoing problem and she said "I guess we should fix that". No offer for a discount, a coupon or even an apology.
Comment from Hotel Management
Jul 30, 2017
Please accept our sincere apologies for the inconvenience you may have experienced in respect to stay at Travelodge Grove City. We take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. As a testament to our strive for perfection, we have taken steps to ensure that this will never happen again. We deeply value your relationship with Travelodge grove city and are committed to providing you with the highest level of service simply because our customers deserve the very best. If you have any further questions or comments regarding this matter, please feel free to discuss it with us By email or by phone…
4 out of 5
by A verified traveler

Posted Jun 22, 2017 on Hotels
When I checked in the desk clerk asked for my driver's license and credit card. She made a copy of my driver's license, which has been my experience at other hotels. But them she swiped my credit card, saying that this was "just in case you have any room charges." I really did not appreciate this; it felt as though she were charging me for something I had not done and would not do. I will not choose to stay at this hotel again if this continues to be the policy.
Comment from Hotel Management
Jul 30, 2017
Please accept our sincere apologies for the inconvenience you may have experienced in respect to stay at our place . We take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. when you arrived you don' have any credit card or any cash to put deposit for incidental and you trying to pay through your mom on the phone which no hotel will accept that and also i explain that if you mom wants to pay from her credit card she need to fill the credit card authorization from which she refused to do so .. If you have any further questions or comments regarding this matter, please feel free to discuss it with us By email or by phone…
3 out of 5
by Debra

This traveler left a rating score only Posted Jun 14, 2017 on Hotels
4 out of 5
by c. Kelly

Posted Jun 6, 2017 on Hotels
Comment from Hotel Management
Jul 30, 2017
Thank you for your Review. We know that you have many choices when traveling and we so greatly appreciate your business. We hope you enjoyed your stay at Travelodge Grove City. Thanks again! We look forward to serving you again..
3 out of 5
by A verified traveler from Penna.

Clean basic room

Posted Jun 1, 2017
Our room was clean with comfortable beds and we especially liked the Keurig coffee maker. The advertised breakfast was pathetic. The orange juice was watered down. They had danish & muffins which were pre packaged and rather damp and old looking.
Comment from Hotel Management
Aug 1, 2017 by AL Patel, Hotel Management
Please accept our sincere apologies for the inconvenience you may have experienced in respect to stay at Travelodge Grove City. We take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. As a testament to our strive for perfection, we have taken steps to ensure that this will never happen again. We deeply value your relationship with Travelodge grove city and are committed to providing you with the highest level of service simply because our customers deserve the very best. If you have any further questions or comments regarding this matter, please feel free to discuss it with us By email or by phone…