Indoor pool

Reviews of AmericInn by Wyndham Grundy Center

2.5 out of 5
AmericInn by Wyndham Grundy Center
2101 Commerce Drive, Grundy Center, IA

Reviews

8.2

Very Good

Rating 10 - Excellent. 81 out of 166 reviews" "
Rating 8 - Good. 44 out of 166 reviews" "
Rating 6 - Okay. 21 out of 166 reviews" "
Rating 4 - Poor. 8 out of 166 reviews" "
Rating 2 - Terrible. 12 out of 166 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice people
Stayed 1 night in Mar 2024

2/10 Terrible

Nicholas

Disliked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Jeanne, Bowling Green

Liked: Cleanliness, staff & service
We went to take our grandchildren to the pool. Unfortunately it was very cold. We were shivering the whole time. The blanket was hard. Checkin was quick and desk clerk was courteous. The grounds and furnishings were fine.
Stayed 1 night in Mar 2024

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Bobby

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Only issue we had was breakfast was cold had to heat it up in the microwave
Stayed 2 nights in Dec 2023

6/10 Okay

Sandra

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly. My TV didn't work so the gentleman at the front desk came and got it to work. Nice breakfast
Stayed 1 night in Jan 2024

2/10 Terrible

joanna

Business traveler, Traveled with family
Disliked: Staff & service
Staff/owner is incorrigible. Room advertised for 5 only had 2 beds. Only game in town so your are stuck with these crooks. Also, never book through expedia. You both got me!
Stayed 2 nights in Dec 2023

4/10 Poor

Thomas

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
First floor bedroom and windows had no locks on them. Towels were very rough. Shower had mold in crevis around bottom of shower.
Stayed 2 nights in Dec 2023

6/10 Okay

David

Business traveler, Traveled with partner, Traveled with pets
Liked: Cleanliness
Staff was pleasant enough, breakfast was limited but ok, had a tv issue that took a while to resolve.

10/10 Excellent

Michael, Portage

Traveled with group
Only downside was the HVAC was noisy.
Stayed 1 night in Nov 2023

10/10 Excellent

Aaron

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Both my brother and I woke up with terrible headaches and nausea, but as soon as we left the room, we started feeling better. Also the biscuits and gravy tasted like soap. They could do better.
Stayed 1 night in Nov 2023

2/10 Terrible

Peggy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Place is desperate need of updating
Stayed 1 night in Nov 2023

8/10 Good

Ryan, Guthrie Center

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overall this property is nice. It is dated but clean. Could use some updating of the outside as well as inside. Nice family that runs the place. Breakfast was ok nothing fancy. Didn’t use much of facility except room for the night.
Stayed 1 night in Sep 2023
Response from Gshyam on Oct 10, 2023
Dear valued guest,Thank you for taking the time to provide feedback on your recent stay at AmericInn in Grundy Center, IA. We appreciate your review and are pleased to hear that you found our property to be nice and clean.We understand your comments regarding the dated appearance of our property, both inside and outside. We continuously strive to enhance our facilities, and your input is valuable as we plan for future updates and improvements. Your comfort and satisfaction are important to us, and we will certainly take your suggestions into consideration.It's wonderful to hear that you had a positive experience with our friendly and accommodating staff. Our team is dedicated to providing exceptional service to our guests, and we're delighted that you felt welcomed during your stay.Regarding breakfast, we appreciate your feedback. While we offer a simple breakfast, we are always looking for ways to enhance our offerings based on guest preferences. Your comments will be shared with our team to help us improve in this area.We understand that you primarily used our facility for a comfortable night's rest, and we are pleased that you found your room to meet your needs. Should you decide to stay with us again in the future, please don't hesitate to reach out if there's anything specific you'd like to see or any additional services you require. We are here to make your stay as enjoyable as possible.Once again, thank you for your valuable feedback, and we hope to have the pleasure of welcoming you back to AmericInn in the future.Best regards,Gshyam C.AmericInn - Grundy Center, IA

6/10 Okay

Ricky

Liked: Cleanliness, staff & service, amenities
Think i will have to pay twice for the first night due to booking miscues.Room very dark. With all 4 lamps on, curtains open during the day could hardly read
Stayed 1 night in Sep 2023
Response from Gshyam on Oct 10, 2023
Dear guest,Thank you for sharing your feedback regarding your recent stay at AmericInn in Grundy Center, IA. We apologize for the inconvenience you experienced with billing and the room's lighting. Rest assured, we will investigate and address the billing issue promptly, and we'll also assess the room's lighting to improve the brightness for future guests. Your satisfaction is important to us, and we appreciate your input.Warm regards,GshyamAmericInn - Grundy Center, IA

6/10 Okay

Randy

Liked: Staff & service, property conditions & facilities
Expedia was supposed to tell the hotel we wanted the first floor room. They had no such a note from Expedia. Why is that?
Stayed 1 night in Aug 2023
Response from Gshyam on Oct 10, 2023
Dear guest,We apologize for any inconvenience you experienced regarding your room request. We rely on information provided by third-party booking platforms like Expedia, and if your request was not communicated, we regret the oversight. We'll work to improve our communication with booking partners to ensure a smoother experience for our guests. Thank you for bringing this to our attention, and we appreciate your understanding.Best regards,Gshyam,AmericInn - Grundy Center, IA

2/10 Terrible

Joy

Business traveler, Traveled with partner
Disliked: Amenities, property conditions & facilities
Carpet was sticky the bathroom had mold in the shower. Hair on the floors in the bathroom. Tv and lights didn’t work had to swap to different rooms. The whole place needs up dates!!
Stayed 1 night in Aug 2023

8/10 Good

Kristal

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The
Stayed 1 night in Aug 2023

10/10 Excellent

Dee Dee, Stevensille

Stayed 1 night in Jul 2023

10/10 Excellent

Brian

Stayed 1 night in Jul 2023

8/10 Good

Sally

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and clean!
Stayed 1 night in Jul 2023

4/10 Poor

Donna

Liked: Cleanliness
Disliked: Property conditions & facilities

8/10 Good

Ardell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

charles

Stayed 1 night in May 2023

10/10 Excellent

Melisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Tammy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, comfortable bed and friendly staff
Stayed 1 night in Mar 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet, friendly, comfortable, reasonably priced, iowa. what more could you want?
Stayed 1 night in Mar 2023

10/10 Excellent

Tonia

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

THERESA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

6/10 Okay

Kari

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Dec 2022
Response from Dinesh C on Dec 30, 2022
Dear Kari,Glad to hear you enjoyed your recent stay with us at Americinn Grundy Center Iowa. We do appreciate your comments about our staff, we will share your comments with our team.Hope to see you soon again!!!Thank you,

10/10 Excellent

James

Stayed 1 night in Dec 2022

8/10 Good

Robert

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OK
Stayed 1 night in Nov 2022
Response from Dinesh C on Dec 30, 2022
Appreciate your ratings, We do value your time to provide feedback.we will be waiting to serve you again on your next visit.Thank you,

6/10 Okay

Lon

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Location OK. Reservation/price difficult and time consuming. Breakfast nothing to write home about. Overall, adequate.
Stayed 1 night in Oct 2022

10/10 Excellent

Nicole

Stayed 2 nights in Sep 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good overall
They had a really nice breakfast. We had two rooms and they both had weird smells, one was almost over-powering (animal?) and the other just mildew smell. Bathrooms were nice, shower was clean and drained well. Staff were very friendly!
Stayed 1 night in Jul 2022

6/10 Okay

Rhett

Traveled with partner
For the price not worth he money
Stayed 1 night in Jun 2022

8/10 Good

ROBERT

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wedding
Had a family wedding near by. We had a large group meet in the lobby afterwards. Had a good time.
Stayed 1 night in Jun 2022

10/10 Excellent

Carolyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Our rooms were clean and the check in/out went very smoothly. Breakfast is over at 9:00, and they mean it! That is kind of early for a Sunday, especially when the hotel is full. They shut the lights off in that area at 8:59 and started putting everything away.
Stayed 1 night in Jun 2022

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lost my money and the room...
Super disappointed by my experience with American Inn recently. I made a mistake in a recent booking and reached out right away for help. No one helped me and I lost the room and all of my money. 😕 I honestly didn't even want my money back, I just wanted credit for my room so I could use it in the future. Hotels.com customer service was helpful, American Inn did not respond or do anything to help in this situation. Very disappointing.
Stayed 1 night in Jun 2022

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very efficient and courteous
Stayed 1 night in Jun 2022

8/10 Good

Evelyn G.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

JEFFREY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect people’s person and courteous!
I am very pleased with the lively and courteous staff and very helpful too.
Stayed 1 night in Jun 2022

10/10 Excellent

Denise, URBANDALE

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderfully clean throughout the property. Comfortable beds. Quiet rooms and the best AC with a fan that runs all night. We slept extremely well! Breakfast was perfect & just enough to get you going down the road. Breakfast ends promptly at 9am and the young man let you know it when he turned the lights off. Older people couldn't see well to finish their food. That was weird and could easily be fixed. We just giggled. Overall...a perfect night of sleep which we needed. Thank you!
Stayed 1 night in May 2022

6/10 Okay

Donn

Traveled with family
Liked: Room comfort
Property is dated.
Room was comfortable. Breakfast was good. Dead ants all over bathroom floor, a couple in the dink.
Stayed 1 night in May 2022

8/10 Good

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

JAIME

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

10/10 Excellent

Ardell

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

JAIME

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was great. The hotel staff Angie was very friendly and helpful. The hotel was clean. Other staff was very attentive, and respectful. I enjoyed my stay, and will definitely stay again.
Stayed 2 nights in Feb 2022