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The hotel was absolutely beautiful and looked exactly like the photos. The rooms are very large with great working AC. The staff is super friendly and accommodating. Make sure to have the omelette at the restaurant it's amazing. They do a great job in helping you get taxis and find things to do. ...
Restautant was not open all day. Friendly staff, but receptionists were not up to par with management and bell boys. The bell boys gave excellent service, props especially to Martin and Javier! Air conditioner did not work in our room, though they said it was functional, which it wasnt. Bed sheets ...
Wi-Fi is terrible. Breakfast is good, but some time is running out the food. The person at the front desk send me to the wrong room, because when I go inside, this one was already occupied.
We have enjoyed this hotel since it was The Crown Plaza. We love the new tower, very clean with a great views of Guadalajara. The staff is always friendly and ready to please. Hugo, the concierge, is amazing at providing detailed customer service. Highly recommend a dip in the pool.
Staff was very helpful . And friendly taxi to commute was very affordable to all places the complaint is the house keeper did not change the bed sheets.
I booked this hotel because of the location and rate; a good 25-minute walk to the Guadalajara Expo, which is not bad considering the price.
In our 12 years in Mexico my wife and I have spent over 100 nights at La Mansion. We have recommended the hotel to countless friends. We make it a regular monthly stay for usually two nights (a Friday and Saturday) which allows us to visit favourite restaurants. On Sunday, prior to leaving, we shop ...
Need to enhance internet conection. Breakfast is nice. Room was clean and goof size for 4. Key program failed one day and receptionist told to ask housekeeping to open the door. I don't think that is safe at all. Nice location near to what we needed. Thank you!
A clean, no frills hotel, more like a motor hotel, but if you are there for an Expo event like Feria del Libro their location is perfect, at a fraction of neighboring Westin or Hilton. If needed I would stay there again, but not necessarily my first choice.
Good hotel but not perfect, I had a few issues: my bedsheets had a food stain on, the lifts were impossibly slow with no option to use any stairs, and the coffee machine in room comes up as a minibar surcharge, which is a cheap trick for a few extra dollars I've never seen before. But the bed was ...
Loved it! impressed with everything, the look, accommodations, staff....WOW! my next trip to Mexico will be planned with my stay at this Hotel most defiantly. Outside the hotel you have your choice of restaurants all around we didn't have much time so we walked across the street to Herradures Restaurant ...
The hotel is beautiful and the staff is wonderful. Very helpful. They helped us book a private tour with Mr. Rogelio who was fantastic, very kind! Fully recommended.
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