Ratings based on 275 Verified Reviews

4.0 out of 5
92% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from vancoiver

Excellent location, old place but well maintained.

Posted Jul 8, 2017
Fair price nothing beside the great location. Old building ok stuff no good good ok for one or two nights
Comment from Hotel Management
Jul 21, 2017 by Gerencia, Hotel Management
Mr. francisco, thank you very much for taking the time to rate us and for comments are very useful to improve the service.
1 out of 5
by A verified traveler from California

Good location but terrible. No soul or spirit

Posted Apr 8, 2017
Very depressive environment. Dusty. No love. Stuff with low energy. This place needs to be clened completely.
Comment from Hotel Management
Apr 10, 2017 by Gerencia, Hotel Management
Appreciable Vangee, in advance we ask you for an apologetic apology for this unpleasant experience and thank you for taking the time to qualify us and above all for the feedback to be able to document and follow up your complaint
1 out of 5
by A verified traveler

Posted Mar 18, 2017
Terrible staff, rooms are really old and do not look like the pictures
Comment from Hotel Management
Mar 29, 2017 by Gerencia, Hotel Management
Appreciable husesped, I would like to know his, Olestia when he was staying to offer a solution, I appreciate your comments are very useful to improve. We follow the slope and its orders.
5 out of 5
by Gilberto

Posted Mar 5, 2017 on Hotels
Comment from Hotel Management
Mar 29, 2017 by Gerencia General, Hotel Management
¡Muchas gracias Gilberto por su amable valoración, fue un placer atenderlo !
5 out of 5
by Patrick

Quiet location.

Posted Feb 9, 2017 on Hotels
Comfortable nice place with great people in the administration. Would stay there again. My wife had a doctor appointment 3 blocks away. The restaurant was not great but adequate. Would stay there again no questions asked. Great value..
Comment from Hotel Management
Mar 29, 2017 by Gerencia General, Hotel Management
Appreciable Patrick, thanks for taking the time to qualify us and buy your experience with us, we hope to see you soon!
5 out of 5
by A verified traveler

excellent location and awesome service

Posted Nov 3, 2016 on Hotels
great hotel for the fare...friendly service, a++location
5 out of 5
Recommended
for Everyone
by A verified traveler from Huntington Beach, CA

Great Hotel & Amazing Staff

Posted Oct 17, 2016
We loved staying there however the beds were a tad hard. Staff was amazing and cleanliness was good too. The only suggestion I would have is to add a small kitchen or kitchenet in case if some guest would like to heat up some left overs or put some drinks in a mini fridge. Also add a sofa not 2 sofa chairs, sofa would of been better to relax in. But overall it was a great hotel and great location!
4 out of 5
by A verified traveler from New Zealand

Go for the Suites

Posted Sep 2, 2016 on Hotels
Whilst the Del Marques doesn't have the charm of Hotel Morales what it does have is very enjoyable suites with a second room. We found this vital when travelling with our 2 year old. The hotel is clean and tidy, some things are a little tired but I'd recommend staying here for the size of the rooms provided you get a suite. The restaurant and pool were very good and the service was excellent.
4 out of 5
by Miguel from Chicago

Very Good

Posted Jul 18, 2016 on Hotels
The Cook,His Helper on the Kitchen.great very kind Oswaldo the server was also very fast and helpful & kind
4 out of 5
Recommended
for Everyone
by A verified traveler from California

Clean Hotel in a good area

Posted Jul 16, 2016
Pros: Friendly personnal
Cons: Bed mattress is too hard and hotel needs an elevator.
Location: Santo Coyote Restaurant.
Overall everything good clean hotel and rooms, good experience.