Ratings based on 483 Verified Reviews

4.6 out of 5
92% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Lake Tahoe, CA

Beautiful hotel with excellent costumer service

Posted May 20, 2017
The hotel is beautiful, nice and cozy room. Very clean and the staff is very friendly.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 12, 2017
Awesome experience, no complaints here at all. Thank you for everything
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

The best hotel in Guadalajara

Posted Apr 25, 2017
I loved my stay here in Fiesta Americana Grand, the staff is very friendly and humble I loved that, specially Luis he was awesome at taking care of my girlfriend and I. I'll definitely stay here again. Thank you so much!.
5 out of 5
Recommended
for Everyone
by A verified traveler

Urban getaway

Posted Apr 25, 2017
Pros: Outstanding value, terrific service
Cons: Nada!
Location: Pistones just outside the hotel's front doors was a great spot for cocktails and appys.
The staff was over the top accommodating, they could not have been more graceous.
5 out of 5
Recommended
for Everyone
by A verified traveler from d mexico city

Very nice and modern hotel

Posted Apr 24, 2017
I only spend one night there, but i will come back for sure.....the staff is very helpful and friendly
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel in nice clean area

Posted Mar 31, 2017
Staff extremely friendly, bed n pillows very comfortable, Starbucks right next door.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 27, 2017
I had a great stay at this hotel, very well located and great comfort
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent Customer Service and Location

Posted Mar 11, 2017
The concierge customer service was amazing. Would highly recommend staying at this hotel
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel, Great Location, Great Staff

Posted Feb 24, 2017
Pros: The staff and location.
Cons: Softer bed. Faster elevators.
Location: La Playa for Tequila, Casa de los Platos, Apple store, Cinema
Mrs. Arely did an excellent job of taking care of our guests. The entire Fiesta Grand Americana staff makes guests feel welcome and are always ready to provide assistance. The location is perfect. Close to many restaurants, an Apple store and 15 minutes from the Andares mall.
5 out of 5
Recommended
for Everyone
by A verified traveler

Gorgeous hotel

Posted Feb 17, 2017
We loved the location, the rooms and the decor. Food was excellent, service good and super clean. We plan to stay there again.