Ratings based on 229 Verified Reviews

4.2 out of 5
91% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by KATHERINE

convenient and great service!

Posted Mar 30, 2017 on Hotels
This hotel is great, affordable, close to the mall. Excellent service, they are all very polite, is clean. It was great for my 3 day stay in GDL.
Comment from Hotel Management
Apr 3, 2017 by Thalia, Hotel Management
Thank you very much for your comments Mrs. Katherine, it is a pleasure to serve you and we hope to see you again, best regards.
4 out of 5
by A verified traveler

Great stay at a reasonable price.

Posted Mar 28, 2017 on Hotels
It was a great experience, the staff was friendly, area was centrally located to all the destinations I wanted to visit, food downstairs was also very yummy.
Comment from Hotel Management
Apr 3, 2017 by Thalia, Hotel Management
Thank you very much for your comments, it is a pleasure to serve you and we hope to see you again, best regards.
5 out of 5
Recommended
for Everyone
by A verified traveler from L

Fabulous stay!

Posted Jan 30, 2017
Absolutely a wonderful experience! Staff, rooms, restaurant all very good! Cannot wait to go back as it is a perfect location for all my needs!
Comment from Hotel Management
Jan 31, 2017 by Lia, Hotel Management
Thank you very much Mrs. Belinda, it is a pleasure to serve you and we hope to see you soon. Best regards.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco, Ca.

Very nice Hotel .

Posted Jan 12, 2017
Conveniently located for shopping and dining. Nice staff and clean rooms.
Comment from Hotel Management
Jan 19, 2017 by Lia, Hotel Management
Mr. Alfredo, thank you very much for your comments, it is a pleasure to serve you and we hope to see you soon again. Best regards.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 13, 2016
Pros: buffett didn't change anyday
Cons: room maintenance could be improved
Location: excellent location
nice hotel, little old but nice staff good location in Guadalajara
Comment from Hotel Management
Dec 18, 2016 by Lia, Hotel Management
Thank you very much for your comments, we will work in the opportunitie`s areas. Buffet changes its hot food every day. Best regards.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 3, 2016 on CheapTickets
Pros: it was nice and warming. We got the junior suite and it was a great size. 2 person hot tub was great. a little outdated but everything worked great.
Cons: the traffic and tons of flying singing birds in the morning. There were more birds than actual traffic itself.
Comment from Hotel Management
Nov 6, 2016 by Lia, Hotel Management
Thank you very much for your comments, it is a pleasure to serve you and we hope to see you soon again. Best regards.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 10, 2016
Location: this hotel is very close to Galarias mall & my favorite Starbucks coffee
this room has very comfortable beds and for the price the amenities were great.
Comment from Hotel Management
Oct 11, 2016 by Lia, Hotel Management
Thank you very much fot your comments, it is a pleasure to serve you and we hope to see you again, best regards.
3 out of 5
by A verified traveler

Posted Sep 26, 2016 on Hotels
Comment from Hotel Management
Sep 28, 2016 by General Manager, Hotel Management
Muchas gracias por su evaluación, nos encantaría saber las áreas de oportunidad que tenemos para trabajar en ellas, saludos cordiales.
5 out of 5
by A verified traveler from SLC

One night only

Posted Sep 22, 2016 on Hotels
Perfect
Comment from Hotel Management
Sep 25, 2016 by General Manager, Hotel Management
Thank you very much for your comments, it is a pleasute to serve you and we hope to see you again, best regards.
4 out of 5
by A verified traveler

Posted Sep 13, 2016 on Hotels
Comment from Hotel Management
Sep 18, 2016 by General Manager, Hotel Management
Agradecemos sus comentarios. Es un placer servirle.