Not what their website claims
Posted Nov 14, 2014 on Hotels
The Place itself was lovely, altho its not really a hotel ,almost like a large hacienda. Clean and comfortable, but no services whatsoever. No restaurant, no bar, not even a cup of coffee was available, unless you like Nescafe in your room. The courtyard was so dark I couldn't see to get my key in the lock. Our host was rarely around, and all of the common areas were kept locked and dark when he was not present. Being I was a solo traveler the first few days, it was unnerving. We left on day 4 of our 7 day reservation once my husband joined me. Would not return. Its a shame as its quite a lovely property in the village.
Comment from Hotel Management
Nov 14, 2015 by Tony, Hotel Management
We want to sincerely apologise for your less than perfect experience. Unfortunately at the time of your stay we (the owners) had to be away for a family emergency and our former manager didn't hold up our extremely high standards. Since your visit our restaurant has re-opened with full bar service and we have installed timers and light sensors on all of our outdoor lighting so as avoid staff not turning on outdoor and landscape lighting at the appropriate times. We have also installed speakers throughout the gardens and common areas for continual ambient music to add to relaxing Hacienda garden setting.
Please do visit us again. We are confident that you will be extremely pleased with the numerous upgrades to the installations as well as service