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Hard Rock Hotel Guadalajara

Photo gallery for Hard Rock Hotel Guadalajara

Lobby
Outdoor pool, open 9:00 AM to 6:00 PM, pool umbrellas, sun loungers
Exterior
In-room safe, desk, soundproofing, iron/ironing board
Breakfast, lunch, dinner served; international cuisine

Overview of Hard Rock Hotel Guadalajara

Hard Rock Hotel Guadalajara

4.0 star property
8.8 out of 10 Excellent
8.8/10 Excellent

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
Av. Ignacio L. Vallarta 5145, Camino Real, Zapopan, JAL, 45040

Explore the area

  • Popular LocationLa Gran Plaza Fashion Mall12 min walk
  • Popular LocationPlaza Galerias Guadalajara Shopping Center3 min drive
  • Popular LocationAutonomous University of Guadalajara4 min drive
  • AirportGuadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)37 min drive

Room options

About this area

Zapopan

Located in Zapopan, Hard Rock Hotel Guadalajara is connected to a shopping center. Hospicio Cabanas and Telmex Auditorium are cultural highlights, and some of the area's notable landmarks include La Minerva and University of Guadalajara Assembly Hall. Looking to enjoy an event or a game while in town? See what's going on at Jalisco Stadium.

What's nearby

  • La Gran Plaza Fashion Mall - 12 min walk
  • Plaza Galerias Guadalajara Shopping Center - 3 min drive
  • Autonomous University of Guadalajara - 4 min drive
  • Metropolitan Park - 5 min drive
  • La Minerva - 5 min drive

Getting around

  • Mexicaltzingo Station - 7 min drive
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 37 min drive

Restaurants

  • Mr. Pampas - 8 min walk
  • Utc-6 Bar Hotel Hard Rock - 1 min walk
  • Agatha Kitchen Bar - Guadalajara - 2 min walk
  • El Pargo - 5 min walk
  • Cerveria del Rock - 1 min walk

About this property

Hard Rock Hotel Guadalajara

4-star hotel connected to the convention center
Located close to La Minerva and Expo Guadalajara, Hard Rock Hotel Guadalajara provides a poolside bar, a rooftop terrace, and a coffee shop/cafe. Treat yourself to a Swedish massage, a manicure/pedicure, or a body treatment at Rock Spa®, the onsite spa. The onsite restaurant, Sessions, features international cuisine. In addition to a garden and a library, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Swimming pool with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), valet parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • An outdoor pool, a 24-hour front desk, and an elevator
  • A front-desk safe, luggage storage, and meeting rooms
  • Guest reviews speak well of the bar, helpful staff, and location
Room features
All 348 rooms include comforts such as 24-hour room service and pillow menus, in addition to perks like free WiFi and air conditioning. Guests reviews say good things about the clean rooms at the property.
Other amenities include:
  • Bathrooms with free toiletries and hair dryers
  • 49-inch Smart TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (MXN 60 per day)
  • Covered valet parking on site (MXN 60 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM–11:30 AM for a fee: MXN 240 for adults and MXN 120 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sessions

Things to do

  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Spa tub
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • In-room accessibility available in select rooms
  • Pool hoist on site
  • Roll-in shower available in select rooms
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 49-inch Smart TV with cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 5:00 AM and 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from June 5 2023 to June 6 2023 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1500 per pet, per day, plus a deposit of MXN 2000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 per room (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 240 for adults and MXN 120 for children
  • Airport shuttle fee: MXN 330 per vehicle (one-way)
  • Airport shuttle fee per child: MXN 0 (one-way), (up to 18 years old)
  • Self parking fee: MXN 60 per day
  • Covered valet parking fee: MXN 60 per day (in/out privileges)
  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 1500 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 5:00 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

Pool access available from 9:00 AM to 6:00 PM
Parking height restrictions apply
Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Hard Rock Hotel Guadalajara Zapopan
Hard Rock Guadalajara Zapopan
Hotel Hard Rock Hotel Guadalajara Zapopan
Zapopan Hard Rock Hotel Guadalajara Hotel
Hard Rock Guadalajara
Hotel Hard Rock Hotel Guadalajara
Hard Rock Guadalajara Zapopan

Frequently asked questions

Does Hard Rock Hotel Guadalajara have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–6:00 PM. The pool will be unavailable from June 5 2023 to June 6 2023 (dates subject to change).

How much does it cost to stay at Hard Rock Hotel Guadalajara?

As of Jun 9, 2023, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Guadalajara on Jun 11, 2023 start from $120.86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hard Rock Hotel Guadalajara pet-friendly?

Yes, this property allows cats and dogs (limit 1 per room) with a maximum weight of up to 50 lbs per pet. There's a deposit of MXN 2000 per stay and a fee of MXN 1500 per pet, per day. Service animals are exempt from fees.

How much is parking at Hard Rock Hotel Guadalajara?

Self parking is available for MXN 60 per day. Valet parking is available for MXN 60 per day.

What time is check-in at Hard Rock Hotel Guadalajara?

Check-in is from 3:00 PM - midnight. A fee applies for early check-in (subject to availability). Late check-in is available from 5:00 AM–3:00 PM for a fee.

What time is check-out at Hard Rock Hotel Guadalajara?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hard Rock Hotel Guadalajara provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 330 per vehicle applies.

Where is Hard Rock Hotel Guadalajara located?

Situated in Zapopan, this spa hotel is within 3 mi (5 km) of La Minerva, Expo Guadalajara, and World Trade Center. University of Guadalajara Assembly Hall and Guadalajara Country Club are also within 6 mi (10 km).

Reviews

8.8

Excellent

Rating 10 - Excellent. 705 out of 1049 reviews" "
" "10 - Excellent 67%
Rating 8 - Good. 180 out of 1049 reviews" "
" "8 - Good 17%
Rating 6 - Okay. 79 out of 1049 reviews" "
" "6 - Okay 8%
Rating 4 - Poor. 38 out of 1049 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 47 out of 1049 reviews" "
" "2 - Terrible 4%

9.1/10

Cleanliness

9.1/10

Staff & service

8.9/10

Amenities

8.9/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cleofas

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No comment
Stayed 3 nights in Jun 2023

10/10 Excellent

Monico

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good property. Safe place
Stayed 2 nights in Jun 2023

2/10 Terrible

Oscar

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Had no hot water for the nights we were there. They did nothing about it. Would not go again
Stayed 4 nights in May 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service
Excelent
Stayed 2 nights in May 2023

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The only thing I suggest is to add a restroom in the gym facility, there is no restrooms close to the gym, I had to run to my room to use a restroom
Stayed 5 nights in May 2023

8/10 Good

Jessica

Liked: Staff & service
Disliked: Cleanliness
The rooms are not well cleaned,
Stayed 2 nights in May 2023

10/10 Excellent

Marisela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I loved the restaurants n bars it’s a really cool atmosphere
Stayed 1 night in May 2023

10/10 Excellent

Kevin, Plymouth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Second year visiting Guadalajara and stayed at the Hard Rock both times. Wonderful experience. The staff is the best compared to anywhere.
Stayed 2 nights in May 2023

6/10 Okay

Guillermo

Liked: Property conditions & facilities
The breakfast buffet was great, but room service food was terrible
Stayed 3 nights in May 2023

10/10 Excellent

Tania

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Transportation was excellent
Stayed 2 nights in May 2023