- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. Everyone went abive and beyond to provide the upmost service.
Stayed 1 night in Jul 2020
Photo gallery
Guest reviews
Very Good
520 reviews
Guests rated this property 4.5/5 for cleanliness.
Popular amenities
Pool
Free WiFi
Air Conditioning
Spa
Restaurant
Gym
Cleaning and safety practices
Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitizer provided
Map
Av. Ignacio L. Vallarta 5145, Camino Real, Zapopan, JAL
Explore the area
La Gran Plaza Fashion Mall13 min walk
Plaza Galerias Guadalajara Shopping Center8 min drive
La Minerva9 min drive
Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)28 min drive
Choose dates to view prices
Superior Room
Photos of Superior Room
Superior Room
4.8/5 guest room ratingMore detailsRoom amenities
- 344 sq ft
- Sleeps 2
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 20
Room details
1 King Bed
344 sq feet
Internet - Free WiFi and wired Internet access
Entertainment - 49-inch Smart TV with cable channels, Netflix, MP3 dock
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - A pillow menu and turndown service
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Deluxe Room, 2 Queen Beds
Photos of Deluxe Room, 2 Queen Beds
Deluxe Room, 2 Queen Beds
4.8/5 guest room ratingMore detailsRoom amenities
- 450 sq ft
- Sleeps 3
- 2 Queen Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
2 Queen Beds
450 sq feet
Internet - Free WiFi and wired Internet access
Entertainment - 49-inch Smart TV with cable channels, Netflix, MP3 dock
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - A pillow menu and turndown service
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Deluxe Room, 1 King Bed
Photos of Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
4.5/5 guest room ratingMore detailsRoom amenities
- 450 sq ft
- Sleeps 2
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
450 sq feet
Internet - Free WiFi and wired Internet access
Entertainment - 49-inch Smart TV with cable channels, Netflix, MP3 dock
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - A pillow menu and turndown service
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Deluxe Room, 2 Queen Beds, Hot Tub
Photos of Deluxe Room, 2 Queen Beds, Hot Tub
Deluxe Room, 2 Queen Beds, Hot Tub
4.7/5 guest room ratingMore detailsRoom amenities
- 452 sq ft
- Sleeps 3
- 2 Queen Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
2 Queen Beds
452 sq feet
Relax - Private spa tub
Internet - Free WiFi and wired Internet access
Entertainment - 49-inch Smart TV with cable channels, Netflix, MP3 dock
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - A pillow menu and turndown service
Bathroom - Private bathroom, jetted bathtub, and hydromassage showerhead
Practical - Safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Deluxe Room, 1 King Bed, Hot Tub
Photos of Deluxe Room, 1 King Bed, Hot Tub
Deluxe Room, 1 King Bed, Hot Tub
4.8/5 guest room ratingMore detailsRoom amenities
- 452 sq ft
- Sleeps 2
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 20
Room details
1 King Bed
452 sq feet
Relax - Private spa tub
Internet - Free WiFi and wired Internet access
Entertainment - 49-inch Smart TV with cable channels, Netflix, MP3 dock
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - A pillow menu and turndown service
Bathroom - Private bathroom, jetted bathtub, and hydromassage showerhead
Practical - Safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Deluxe Room, 2 Queen Beds (Rock Royalty)
Photos of Deluxe Room, 2 Queen Beds (Rock Royalty)
Deluxe Room, 2 Queen Beds (Rock Royalty)
5/5 guest room ratingMore detailsRoom amenities
- 452 sq ft
- Sleeps 3
- 2 Queen Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
2 Queen Beds
452 sq feet
Internet - Free WiFi and wired Internet access
Entertainment - 49-inch Smart TV with cable channels, Netflix, MP3 dock
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - A pillow menu and turndown service
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Deluxe Room, 1 King Bed (Rock Royalty)
Photos of Deluxe Room, 1 King Bed (Rock Royalty)
Deluxe Room, 1 King Bed (Rock Royalty)
4.4/5 guest room ratingMore detailsRoom amenities
- 452 sq ft
- Sleeps 2
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 20
Room details
1 King Bed
452 sq feet
Internet - Free WiFi and wired Internet access
Entertainment - 49-inch Smart TV with cable channels, Netflix, MP3 dock
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - A pillow menu and turndown service
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, iron/ironing board, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
About this area
Zapopan
Located in Zapopan, Hard Rock Hotel Guadalajara is connected to a shopping center. Notable landmarks in the area include La Minerva and University of Guadalajara Assembly Hall, and travelers wishing to experience a bit of culture can try Telmex Auditorium. Looking to enjoy an event or a game while in town? See what's going on at Jalisco Stadium.
Visit our Zapopan travel guideWhat's nearby
- La Gran Plaza Fashion Mall - 13 min walk
- Plaza Galerias Guadalajara Shopping Center - 8 min drive
- La Minerva - 9 min drive
- Expo Guadalajara - 9 min drive
- Plaza del Sol - 12 min drive
Getting around
- Santa Filomena Station - 7 min drive
- Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 28 min drive
Restaurants
- Sessions — 1 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Social distancing
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi
Parking and transportation
- Self parking: MXN 60 per day
- Covered valet parking: MXN 60 per day
- Parking height restrictions apply
- 24-hour roundtrip airport shuttle (surcharge)
- Airport shuttle on request
Food and drink
- Buffet breakfast available for a fee daily 7 AM–11:30 AM: MXN 240 for adults and MXN 120 for children
- 1 restaurant and 1 coffee shop/café
- 2 bars/lounges and 1 poolside bar
- 24-hour room service
Things to do
- Fitness center
- Full-service spa
- Outdoor pool
Family friendly
- Dry cleaning service
- Laundry facilities
- Outdoor pool
- Snack bar/deli
Conveniences
- Elevator
- Free newspapers in lobby
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Laundry facilities
- Luggage storage
- Tour/ticket assistance
- Turndown service
Languages spoken
- English
- Spanish
Business services
- Business center
- Meeting rooms
- Conference center
Outdoors
- Garden
- Pool sun loungers
- Pool umbrellas
- Rooftop terrace
Spa
- Massage - prenatal
- Massage - sports
- Massage - Swedish
- Spa open daily
- Steam room
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Accessible bathroom
- In-room accessibility
- Roll-in shower
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Pillow menu
Bathroom
- Free toiletries
- Hair dryer
Entertainment
- 49-inch Smart TV
- Cable channels
- MP3 dock
- Netflix
- Pay movies
Food and drink
- Coffee/tea maker
- Free bottled water
More
- Connecting rooms available
- Desk
- Iron/ironing board
- Phone
- Safe
- Turndown service
Policies
Check-in
Check-in from 3:00 PM - midnight
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements
Renovations and closures
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
- Bar/lounge
- Fitness facility
- Health club
- Full-service spa
- Outdoor pool
- Restaurant
- Sauna
The following facilities are closed on Friday and Saturday:
- Fitness facility
- Health club
- Indoor pool
- Full-service spa
- Outdoor pool
- Restaurant
- Bar/lounge
- Sauna
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for buffet breakfast: MXN 240 for adults and MXN 120 for children (approximately)
- Airport shuttle fee: MXN 330 per vehicle (one-way)
- Airport shuttle fee per child: MXN 0 (one-way), (up to 18 years old)
- Self parking fee: MXN 60 per day
- Covered valet parking fee: MXN 60 per day (in/out privileges)
- Late check-out is available for a fee (subject to availability, amount varies)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property
Personal protective equipment, including masks, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service
Each guestroom is kept vacant for a minimum of 24 hours between bookings
We should mention
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 9:00 AM to 6:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 12 years old are not allowed in the spa
Property is also known as
Hard Rock Hotel Guadalajara Zapopan
Hard Rock Guadalajara Zapopan
Hotel Hard Rock Hotel Guadalajara Zapopan
Zapopan Hard Rock Hotel Guadalajara Hotel
Hard Rock Guadalajara
Hotel Hard Rock Hotel Guadalajara
Hard Rock Guadalajara Zapopan
Hard Rock Guadalajara Zapopan
Hard Rock Hotel Guadalajara Hotel
Hard Rock Hotel Guadalajara Zapopan
Hard Rock Hotel Guadalajara Hotel Zapopan
Frequently asked questions
Guest reviews
4.5
Cleanliness
4.3
Service and Staff
4.3
Amenities
4.3
Property condition
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hacen un gran esfuerzo por hacernos sentir bien. Muchas gracias.
Stayed 1 night in Jul 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2020
This traveler didn’t leave comments with their review
Stayed 1 night in Jul 2020
Good
Stayed 2 nights in Jun 2020
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