expedia

Photo gallery

Featured Image
Outdoor pool, open 9:00 AM to 6:00 PM, pool umbrellas, sun loungers
Room Amenity
1 bedroom, in-room safe, desk, iron/ironing board
1 bedroom, in-room safe, desk, iron/ironing board

Guest reviews

4.1/5 Very Good
520 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air Conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitizer provided

Map

Explore the area

Popular LocationLa Gran Plaza Fashion Mall13 min walk
Popular LocationPlaza Galerias Guadalajara Shopping Center8 min drive
Popular LocationLa Minerva9 min drive
AirportGuadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)28 min drive

Choose dates to view prices

  • Superior Room

    4.8/5 guest room rating

    Room amenities

    • 344 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsSuperior Room
  • Deluxe Room, 2 Queen Beds

    4.8/5 guest room rating

    Room amenities

    • 450 sq ft
    • Sleeps 3
    • 2 Queen Beds
    More detailsDeluxe Room, 2 Queen Beds
  • Deluxe Room, 1 King Bed

    4.5/5 guest room rating

    Room amenities

    • 450 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed
  • Deluxe Room, 2 Queen Beds, Hot Tub

    4.7/5 guest room rating

    Room amenities

    • 452 sq ft
    • Sleeps 3
    • 2 Queen Beds
    More detailsDeluxe Room, 2 Queen Beds, Hot Tub
  • Deluxe Room, 1 King Bed, Hot Tub

    4.8/5 guest room rating

    Room amenities

    • 452 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Hot Tub
  • Deluxe Room, 2 Queen Beds (Rock Royalty)

    5/5 guest room rating

    Room amenities

    • 452 sq ft
    • Sleeps 3
    • 2 Queen Beds
    More detailsDeluxe Room, 2 Queen Beds (Rock Royalty)
  • Deluxe Room, 1 King Bed (Rock Royalty)

    4.4/5 guest room rating

    Room amenities

    • 452 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed (Rock Royalty)

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Zapopan

Located in Zapopan, Hard Rock Hotel Guadalajara is connected to a shopping center. Notable landmarks in the area include La Minerva and University of Guadalajara Assembly Hall, and travelers wishing to experience a bit of culture can try Telmex Auditorium. Looking to enjoy an event or a game while in town? See what's going on at Jalisco Stadium.

Visit our Zapopan travel guide
Map
Popular Location

What's nearby

  • La Gran Plaza Fashion Mall - 13 min walk
  • Plaza Galerias Guadalajara Shopping Center - 8 min drive
  • La Minerva - 9 min drive
  • Expo Guadalajara - 9 min drive
  • Plaza del Sol - 12 min drive

Getting around

  • Santa Filomena Station - 7 min drive
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 28 min drive

Restaurants

  • Sessions — 1 min walk

About this property

Hard Rock Hotel Guadalajara

Beaux Arts hotel connected to the convention center in Zapopan with full-service spa
This smoke-free hotel features a full-service spa, a restaurant, and an outdoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar. All 348 rooms feature modern comforts like free WiFi and free wired Internet, Smart TVs with cable channels, and MP3 docking stations. Other amenities available to guests include 24-hour room service, Netflix, and coffee makers.
Hard Rock Hotel Guadalajara offers 348 accommodations with MP3 docking stations and safes. A pillow menu is available. 49-inch Smart televisions come with cable channels, pay movies, and Netflix. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Rock Spa®. Services include sports massages and Swedish massages. The spa is equipped with a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: MXN 60 per day
  • Covered valet parking: MXN 60 per day
  • Parking height restrictions apply
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11:30 AM: MXN 240 for adults and MXN 120 for children
  • 1 restaurant and 1 coffee shop/café
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • Fitness center
  • Full-service spa
  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Meeting rooms
  • Conference center

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer

Entertainment

  • 49-inch Smart TV
  • Cable channels
  • MP3 dock
  • Netflix
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Bar/lounge
  • Fitness facility
  • Health club
  • Full-service spa
  • Outdoor pool
  • Restaurant
  • Sauna
The following facilities are closed on Friday and Saturday:
  • Fitness facility
  • Health club
  • Indoor pool
  • Full-service spa
  • Outdoor pool
  • Restaurant
  • Bar/lounge
  • Sauna

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 240 for adults and MXN 120 for children (approximately)
  • Airport shuttle fee: MXN 330 per vehicle (one-way)
  • Airport shuttle fee per child: MXN 0 (one-way), (up to 18 years old)
  • Self parking fee: MXN 60 per day
  • Covered valet parking fee: MXN 60 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property
Personal protective equipment, including masks, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service
Each guestroom is kept vacant for a minimum of 24 hours between bookings

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 9:00 AM to 6:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 12 years old are not allowed in the spa

Property is also known as

Hard Rock Hotel Guadalajara Zapopan
Hard Rock Guadalajara Zapopan
Hotel Hard Rock Hotel Guadalajara Zapopan
Zapopan Hard Rock Hotel Guadalajara Hotel
Hard Rock Guadalajara
Hotel Hard Rock Hotel Guadalajara
Hard Rock Guadalajara Zapopan
Hard Rock Guadalajara Zapopan
Hard Rock Hotel Guadalajara Hotel
Hard Rock Hotel Guadalajara Zapopan
Hard Rock Hotel Guadalajara Hotel Zapopan

Frequently asked questions

Can I cancel my reservation for free at Hard Rock Hotel Guadalajara and receive a full refund?
Yes, Hard Rock Hotel Guadalajara offers free cancellation on select room rates, because flexibility matters! Please refer to Hard Rock Hotel Guadalajara cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hard Rock Hotel Guadalajara?
As of Aug 5, 2020, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Guadalajara on Aug 6, 2020 start from $76, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Hard Rock Hotel Guadalajara have a pool?
Yes, this property has an outdoor pool. Pool access is from 9:00 AM–6:00 PM.
Is Hard Rock Hotel Guadalajara pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hard Rock Hotel Guadalajara?
Self parking is available for MXN 60 per day. Valet parking is available for MXN 60 per day.
What time is check-in at Hard Rock Hotel Guadalajara?
Check-in is from 3:00 PM–midnight.
What time is check-out at this hotel?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of MXN 330 per vehicle, one-way, applies.
Where is this property located?
Situated in Zapopan, this spa hotel is 2 mi (3.1 km) from La Minerva and 2.4 mi (3.8 km) from Expo Guadalajara. University of Guadalajara Assembly Hall and Guadalajara Country Club are also within 6 mi (10 km).

Guest reviews

Overall score and ratings for Hard Rock Hotel Guadalajara

4.1
Very Good
5 - Excellent
297
4 - Good
109
3 - Okay
48
2 - Mediocre
27
1 - Poor
39
4.5
Cleanliness
4.3
Service and Staff
4.3
Amenities
4.3
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent customer service. Everyone went abive and beyond to provide the upmost service.

Stayed 1 night in Jul 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hacen un gran esfuerzo por hacernos sentir bien. Muchas gracias.

Stayed 1 night in Jul 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Jul 2020

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 1 night in Jul 2020

    5/5 Excellent

      Good

      Stayed 2 nights in Jun 2020