Get an overview of this hotel4-star family-friendly hotel near La Minerva

Location

This family-friendly Guadalajara hotel is located near the airport, within a 10-minute walk of Expo Guadalajara, Guadalajara WTC, and World Trade Center. La Minerva and University of Guadalajara Assembly Hall are also within 3 mi (5 km).

Hotel Features

This smoke-free hotel features 2 restaurants, a full-service spa, and an outdoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a coffee shop/café are onsite.

Room Amenities

All 450 rooms offer comforts like premium bedding and down comforters, plus free WiFi and LCD TVs with cable channels. Other amenities available to guests include MP3 docks, 24-hour room service, and wired Internet.

Hilton Guadalajara ratings based on 238 Verified Reviews

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4.2 out of 5
87% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
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5 out of 5
by
Posted Feb 14, 2017
Great hotel close to many nice places. Restaurants expo
Comment from Hotel Management
Feb 15, 2017 by Director
Thank you very much for taking the time to share with us your thoughts from your last stay with us at the Hilton Guadalajara. We will continue doing our very best at creating memorable experiences to all of our guests, so that all continue visiting us.
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Nice hotel near to plaza del Sol

4 out of 5
by from IL
Posted Feb 14, 2017
Pros: it was clean
Cons: prices for late check out
overall was good experience, I will stay there again
Comment from Hotel Management
Feb 15, 2017 by Director
Thank you very much for taking the time to share with us your thoughts from your last stay with us at the Hilton Guadalajara. We will continue doing our very best at creating memorable experiences to all of our guests, so that all continue visiting us
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Best services ever

5 out of 5
by from San Diego CA
Posted Feb 10, 2017
The best hotel in Guadalajara that I have been ever stay I really recommend them as the best city hote please con and enjoy your stay as I did and do it again
Comment from Hotel Management
Feb 15, 2017 by Director
Thank you very much for taking the time to share with us your thoughts from your last stay with us at the Hilton Guadalajara. We will continue doing our very best at creating memorable experiences to all of our guests, so that all continue visiting us.
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Well-deserved top rating

5 out of 5
by
Posted Jan 26, 2017
Pros: Top-notch staff and incredible service.
Cons: In-room coffee service. Trying to figure out how to operate coffeemaker was challenging.
Outstanding facility in terms of staff, service, cleanliness, comfort, and value. Will definitely stay there on next trip to Guadalajara.
Comment from Hotel Management
Feb 3, 2017 by Director
Thank you very much for sharing with us your thoughts and evaluation about the hotel, its staff and services during your last stay with us in Guadalajara. Your feedback motivate us to continue striving for excellence. We look forward to welcoming you back to the hotel in the near future.
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Enjoyable stay

5 out of 5
by from Los Angeles
Posted Jan 26, 2017
Breakfast was great. Beds were comfortable. Dinner at Uno was tasty. All the people were friendly and helpful. One experience I'd like to share was that I was there for a trade show at the Expo. I reserved a wake up call through the phone and the next morning as I was taking a shower, I heard the phone ring but didn't answer. Another phone call game a couple minutes later but I was still in the shower so no answer. 10 minutes later someone knocks on my door and it was a staff member checking up on me to see if I was awake or if something happened to me. I really appreciated that service for them to go out of their way. I will definitely be staying at the Hilton whenever I visit Guadalajara as long as there's space for me.
Comment from Hotel Management
Feb 10, 2017 by Director
Thank you very much for honoring us with your feedback from your last stay with us at the Hilton Guadalajara. Your evaluation motivate us to continue moving forward toward creating memorable experiences to all of our guests.
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Exactly what you would expect from a Hilton.

5 out of 5
by
Posted Dec 28, 2016
Nice room Exactly what you would expect staying at a Hilton
Comment from Hotel Management
Jan 2, 2017 by Director
Thank you very much for honoring us with your feedback from your last stay with us at the Hilton Guadalajara. Your evaluation motivate us to continue moving forward toward creating memorable experiences to all of our guests.
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4 out of 5
by
Posted Dec 17, 2016
Decent/ Moderate furnishing..good high speed internet.. overall pleasant experience
Comment from Hotel Management
Jan 2, 2017 by Director
Thank you very much for honoring us with your feedback from your last stay with us at the Hilton Guadalajara. Your evaluation motivate us to continue moving forward toward creating memorable experiences to all of our guests.
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4 out of 5
by
Posted Dec 17, 2016
Decent/ Moderate furnishing..good high speed internet.. overall pleasant experience
Comment from Hotel Management
Jan 2, 2017 by Director
Thank you very much for honoring us with your feedback from your last stay with us at the Hilton Guadalajara. Your evaluation motivate us to continue moving forward toward creating memorable experiences to all of our guests.
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Very old facility hotel

2 out of 5
by from Cairo
Posted Dec 14, 2016
Pros: Nothing at all except that he has Star Bucks small branch at the hotel lobby (I never tried it)
Cons: Close for some time and Renovate the hotel
Location: in front of the expo center
Very disappointing experience, and I don't know why Hilton puts its name on such un-maintained hotel. its looks like that no maintenance or renovation done since 10 years or more
Comment from Hotel Management
Dec 30, 2016 by DIrector
Thank you very much for sharing with us your feedback from your last stay. It is never pleasant to learn that we were not able to fulfill your expectations. Nevertheless we are thankful to you for having pointed out the areas of opportunity that generates your disappointment. We are very happy to share with you that earlier in December we began remodeling all guest rooms, so that on your next visit you will get to enjoy a fresher product.
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Rooms are worn

3 out of 5
by from US
Posted Nov 23, 2016
Pros: Great service. Staff is very nice
Not a bad hotel, especially for the price. I noticed the doors looked worn, bathroom needs updating, etc. Next timme I would rather spend a little more and get into a nicer newer hotel.
Comment from Hotel Management
Nov 24, 2016 by Director
Thank you so very much for having taken the time to write and share with us your feedback from your most recent stay with us. It is never pleasant to learn that we were not able to fulfill our guests´ expectations. However, we are thankful to you for having pointed out the irregularities, concerning the condition of your room. On the same note, we are happy to share with you that beginning January 2017, all rooms will undergo renovation, so that the next time you visit us, you will get to enjoy a fresher product.
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Renovations & Closures

The property will be renovating from 19 December 2016 to 09 January 2017 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Hilton Guadalajara features an outdoor pool and a health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. High-speed wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. Event facilities measuring 58642 square feet (5448 square meters) include a conference center. This family-friendly hotel also offers a children's pool, a steam room, and spa services. Parking is available onsite for a surcharge. A total renovation of this property was completed in September 2016.

Hilton Guadalajara is a smoke-free property.

  • Outdoor pool 
  • Health club 
  • Coffee shop or café 
  • Breakfast available (surcharge) 
  • Conference space 
  • Business center 
  • Express check-out 
  • Total number of rooms - 450 
  • 24-hour front desk 
  • Concierge services 
  • Number of floors - 20 
  • Gift shops or newsstand 
  • Hair salon 
  • Dry cleaning/laundry service 
  • Laundry facilities 
  • Elevator/lift 
  • Bar/lounge 
  • Full-service spa 
  • Tours/ticket assistance 
  • Free WiFi 
  • Pool umbrellas 
  • Luggage storage 
  • Turkish bath/Hammam 
  • Express check-in 
  • Shopping on site 
  • ATM/banking 
  • Valet parking (surcharge) 
  • Pool sun loungers 
  • Conference space size (meters) - 5448 
  • Year Built 1994 
  • Number of restaurants - 2 
  • Conference space size (feet) - 58642 
  • Self parking (surcharge) 
  • Conference center 
  • Smoke-free property 
  • Number of buildings/towers - 1 
  • Spa services on site 
  • Children's pool 
  • Outdoor seasonal pool 
  • Free use of nearby fitness center 
  • Wired (high-speed) Internet access - surcharge 
  • Spa treatment room(s) 
  • Meeting rooms 16 
  • Porter/bellhop 
  • Number of meeting rooms - 16 
  • Steam room 
  • Television in common areas 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • Laundry facilities  

Internet

Available in all rooms: Free WiFi , Wired internet access ( MXN 175 per stay )

Available in some public areas: Free WiFi , Wired high-speed internet ( MXN 175 per night )

Parking

Self parking (surcharge), Valet parking (surcharge)

Room Amenities

  • Premium TV channels 
  • Pay movies 
  • Premium bedding 
  • Room service (24 hours) 
  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Phone 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Free toiletries 
  • Hair dryer 
  • Iron/ironing board 
  • Desk 
  • Minibar 
  • Free WiFi 
  • Wired high-speed Internet access (surcharge) 
  • Designer toiletries 
  • LCD TV 
  • Connecting/adjoining rooms available 
  • Rollaway/extra beds (surcharge) 
  • MP3 docking station 
  • Blackout drapes/curtains 
  • Dial-up Internet access (surcharge) 
  • In-room safe (laptop compatible) 
  • Cable TV service 
  • Down comforter 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and noon.

Hilton Guadalajara has 2 restaurants serving breakfast, lunch, and dinner.

24-hour room service is available.

Breakfast

Start your morning with a buffet breakfast, available each day from 6:30 AM to noon for a surcharge. You can order up room service around the clock.

Nearby Things to Do

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Ecotours nearby 
  • Golf lessons available nearby 

Spa Services

Gaia Spa has massage/treatment rooms and couples treatment room(s). Services include massages, facials, body wraps, and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body wraps 
  • Aromatherapy treatments 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 238.00 per night.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Minimum Spring Break check-in age is 18 years old.

No rollaway/extra beds available

24-hour check-in

Minimum guest age is 18

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: MXN 259 for adults and MXN 129.50 for children (approximately)
  • Fee for in-room high-speed Internet (wired): MXN 175 per stay (rates may vary)
  • Fee for high-speed Internet (wired) in public areas: MXN 175 per night (rates may vary)
  • Self parking fee: MXN 65 per night
  • Valet parking fee: MXN 65 per night
  • Rollaway bed fee: MXN 238.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Guadalajara Hilton
  • Hilton Guadalajara
  • Hilton Hotel Guadalajara
  • Guadalajara Hilton Hotel
  • Hilton Guadalajara Hotel Guadalajara
  • Hilton Guadalajara Hotel

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.