Ratings based on 334 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from gp

Muy bueno

Posted Aug 24, 2015
Me pareció muy bien por el precio, habitación amplio y buenas camas
5 out of 5
Recommended
for Everyone
by A verified traveler

Muy agradable y bien ubicado

Posted Aug 24, 2015
Muy buena opcion con precio razonable excelente ubicacion muy cerca de centro comercial y expo, el perdonal amable
5 out of 5
Recommended
for Everyone
by A verified traveler from Woodville, MS

Close to the expo

Posted Aug 24, 2015
I had a wonderful stay. The staff were friendly, kind, and helpful. The new restaurant was excellent!
3 out of 5
Recommended
for Everyone
by A verified traveler from Mexico City

Ok Hotel if you to Expo Guadalajara

Posted Aug 14, 2015
Pros: Food at the Executive Level Floor
Cons: Attitude from some of the employees,furniture and general looks of all the hotel.Towels are older then the last century,so they URGENTLY need new ones
Location: Location is great if you go to work @ Expo Guadalajara, else, traffic is terrible in that part of town.
Hilton @ Expo Guadalajara is a bit torn down; my room was falling apart with old furniture even though I was at the Executive Level. Bed was ok and confy, a/c worked much better than several other hotels that I have been to. TV service was very bad and with terrible reception. Room Service is the worst I have seen; breakfast buffet down at the lobby is good, but the employees do have an attitude. Food at the executive level floor is very good and the hostess there, Giovanna is very nice; she was the best employee during my stay. WiFI works early in the morninfg when the rest of the guests are sleeping; at nite, only a miracle can get you connected and with WiFi service. I did report this 2 nites, but nothing happened. Next time, I will definetively try the WESTIN next door.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Aug 14, 2015
Amazing service and really nice hotel. I would recommend all my friends to go there
5 out of 5
Recommended
for Everyone
by A verified traveler

The amazing hotel

Posted Aug 13, 2015
Everything is good in here the people the service everything
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Remodeling Bar Area

Posted Aug 10, 2015
The fact they are remodeling the bar area was not appealing. However when it is completed it will be amazing. They tore down the walls and it looks like a huge improvement. Once it is done, it will be a great place to have a drink, have a meeting or relax. Room was very clean but it is beginning to show its age. It is definitely time for a makeover.
4 out of 5
Recommended
for Everyone
by A verified traveler

Buena ubicación, excelente trato del personal

Posted Aug 10, 2015
Buena ubicación, personal atento y amable, en este momento remodelado zona de restaurant.
5 out of 5
Recommended
for Everyone
by A verified traveler from Fresnillo

Excelente opción para viajes familiares o trabajo

Posted Aug 4, 2015
Pros: El precio, la amabilidad del personal y lo espacioso de las habitaciones
Cons: El tamaño del TV
Location: Expo Guadalajara (centro de exposiciones), Plaza Del Sol ( centro comercial),
El hotel está situado muy cerca de la Expo Guadalajara, a unos metros de una vialidad muy fluida por lo que llegar es muy sencillo aun si no conoces la ciudad, las instalaciones son agradables y limpias, lo mismo que las habitaciones, aunque creo que deberían contar con TV un poco mas grande, el cuarto es espacioso y tiene una bonita vista panorámica especialmente los pisos superiores, cuenta con una alberca de buen tamaño y el área aledaña es también agradable, el precio de las habitaciones es módico, comparado con la calidad del hotel, el ron service es un plus. Muy recomendable.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Todo bien en general

Posted Jul 31, 2015
Todo muy bien en general: - Buena y fácil conexión a Internet - Plancha en cada cuarto - Muy cómoda la silla del escritorio, excelente para trabajar. - Muy buen buffet de desayuno Áreas de oportunidad: - Mejorar la eficiencia en el proceso de check out / facturación, en la mañana hay muchas personas solicitando lo mismo y toma un poco más de tiempo de lo que me toma en otros hoteles. - El despertador tenía mal la hora.