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Get an overview of this hotelFamily-friendly hotel with 2 indoor pools and full-service spa


This family-friendly San Juan Cosala hotel is located on the waterfront, within 1 mi (2 km) of Church of San Juan Cosala and Raquet Club. Tobolandia and Centro Laguna Shopping are also within 6 mi (10 km).

Hotel Features

2 indoor pools, a full-service spa, and free water park access are available at this hotel. WiFi in public areas is free. Other amenities include a restaurant, an indoor pool, and a bar/lounge.

Room Amenities

All 36 individually decorated rooms feature free WiFi and room service. Guests will also find cable TV, refrigerators, and down comforters.

Hotel Amenities

Hotel Amenities

Hotel Balneario San Juan Cosalá features a full-service spa, hot springs, a complimentary water park, and 2 indoor swimming pools. The hotel offers a restaurant and a coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. High-speed wireless Internet access is complimentary.

This family-friendly hotel also offers an indoor pool, a children's pool, and a seasonal outdoor pool.

Hotel Balneario San Juan Cosalá has designated areas for smoking.

  • ATM/banking 
  • Bar/lounge 
  • Barbecue grill(s) 
  • Pool umbrellas 
  • Breakfast available (surcharge) 
  • Children's pool 
  • Coffee shop or café 
  • Designated smoking areas 
  • Free WiFi 
  • Front desk (limited hours) 
  • Full-service spa 
  • Garden 
  • Gift shops or newsstand 
  • Indoor pool 
  • Laundry facilities 
  • Lazy river 
  • Meeting rooms 
  • Number of buildings/towers - 1 
  • Number of floors - 1 
  • Number of indoor pools - 2 
  • Outdoor seasonal pool 
  • Parking (limited spaces) 
  • Picnic area 
  • Free pool cabanas 
  • Pool sun loungers 
  • Poolside bar 
  • Porter/bellhop 
  • Restaurant 
  • Rooftop terrace 
  • Safe-deposit box at front desk 
  • Sauna 
  • Shopping on site 
  • Spa services on site 
  • Spa treatment room(s) 
  • Spa tub 
  • Steam room 
  • Television in common areas 
  • Terrace 
  • Total number of rooms - 36 
  • Tours/ticket assistance 
  • Free water park access 
  • Waterslide 
  • Year Built 1970 

Family Friendly Amenities

  • Children's pool  
  • Free Wi-Fi  
  • Indoor pool  
  • Laundry facilities  
  • Lazy river  
  • Indoor pools  
  • Refrigerator  
  • Water park access (complimentary)  
  • Waterslide  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Parking (limited spaces)

Room Amenities

  • Cable TV service 
  • Ceiling fan 
  • Free bottled water 
  • Free toiletries 
  • Daily housekeeping 
  • Down comforter 
  • Free WiFi 
  • In-room safe 
  • Individually decorated 
  • Individually furnished 
  • Private bathroom 
  • Refrigerator 
  • Room service (limited hours) 
  • Shower/tub combination 

Where to Eat

Cooked-to-order breakfasts are available for a surcharge.

Sabor Natural - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Things to Do

Hot springs and a complimentary water park with a lazy river and a waterslide are featured at the hotel. 2 indoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a spa tub, a sauna, a steam room, and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby 
  • Hot springs on site 
  • Playground on site 

Spa Services

SPA Tlalocan has 5 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and massages. The spa is equipped with hot springs/mineral springs, a mud bath, a sauna, and a spa tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

  • Aromatherapy treatments 
  • Body scrubs 
  • Body treatments 
  • Hot stone massage 
  • Deep tissue massage 
  • Swedish massage 
  • Reflexology 
  • Body wraps 
  • Couples treatment rooms 
  • Sauna in spa 
  • Facial treatments 
  • Hot springs/mineral springs in spa 
  • Hydrotherapy treatments 
  • Manicures and pedicures 
  • Massages 
  • Mud bath in spa 
  • Number of treatment rooms 5 
  • Outdoor treatment areas 
  • Spa tub in spa 
  • Thalassotherapy treatments 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Accessible path of travel 
  • Accessible parking 
  • In-room accessibility 

Hotel Policies


Check-in time starts at 3 PM

Check-in time ends at 9 PM

Special check-in instructions:

The front desk is open daily from 8 AM - 9 PM
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation.


Check-out time is 1 PM

Payment types

Children and extra beds

  • Children are welcome.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

No cribs (infant beds) available

No pets or service animals allowed


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for cooked-to-order breakfast: MXN 100 per person (approximately)
  • Self parking fee: MXN 50 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. No pets and no service animals are allowed at this property.

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