Ratings based on 562 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Texas

Rustic but comfortable Hotel right next to Teatro!

Posted Aug 25, 2016
I had a great experience staying at Hotel Mendoza. The staff was great. Accommodations were comfortable. Location was excellent. Had breakfast every morning there because they had great food and great service.
5 out of 5
by A verified traveler from Mexico

Great hotel right in the historic area.

Posted Aug 15, 2016
Pros: Location, clean & great staff. Easy parking.
Cons: A few photos on the hotel room walls would be nice.
Location: Right downtown, walk to museums, theatre, restaurants.
Really liked the hotel, walked to all the sights. Lots of shopping, interesting stores of every kind. Tech mall is great.
5 out of 5
by A verified traveler from Puebla

Posted Aug 8, 2016
Nice hotel... Location is perfect... I missed the mat for the tub in the bathroom... Buffet breakfast limited but delicious...
5 out of 5
by A verified traveler from México

Excelente opción en el centro de Guadalajara!

Posted Aug 6, 2016
Pros: TODO! Las instalaciones, la ubicación, el personal, todo lo que uno espera de un hotel en el centro de la ciudad
Cons: Sólo creo que pueden sacar más partido de la Terraza, la vista es magnífica pero falta lugar para sentarse
Location: Todo lo que uno quiere ver del centro histórico de Guadalajara está a un par de calles en cualquier dirección
Magnífica ubicación, las instalaciones son de primera para un hotel del centro, con una decoración colonial preciosa y cuenta con alberca que hasta jacuzzi tiene, todo el personal es muy profesional y amable con calidez y buen servicio. Sin duda me vuelvo a hospedar allí y lo recomiendo con mi familia y amigos.
5 out of 5
by A verified traveler

En el hotel se siente un ambiente muy agradable

Posted Jul 17, 2016
Para mi todo estuvo muy excelente desde mi llegada asta que tuve que ir me no quería no quería pero el trabajo no espera Gracias a todo el personal por hacerme sentir en familia.
5 out of 5
by A verified traveler from los cabos

Posted Jul 15, 2016
Pros: Su ubicacion y su servicio
Cons: Claro que podia mejorar todavia mas
Location: El esta muy bien
El hotel esta en una exelente ubicacion, poco ruido de los autos todo a la Mano may bien
5 out of 5
by A verified traveler from El Centro Ca.

nice, close to historical sites

Posted Jul 1, 2016
Pros: the customer service is excellent, and it is at walking distance to the historical and interesting places.
Cons: there is always room for improvement. However, my experoemce there was excellent.
Location: Teatro Degollado is a few steps from the Hotel, main traditional markets are close by, and there are plenty of buses that get the tourists around .
excellent customer service. excellent location. This hotel deserves more than 3 stars.
Comment from Hotel Management
Jul 13, 2016 by gerencia, Hotel Management
Thank you for your comments. We wait for you in your next visit to Guadalajara
4 out of 5
by A verified traveler

Close to downtown.

Posted Jun 28, 2016
We went everywhere. The hotel was close to all of the attractions. No taxi needed. Everything was within walking distance.
Comment from Hotel Management
Jul 13, 2016 by gerencia, Hotel Management
Thank you for your comments. I hope to see you again soon.
4 out of 5
by A verified traveler from los angeles, ca

Hotel in quiet area and centered in downtown

Posted Jun 15, 2016
Staff was pleasant and courteous , was helping in providing information about activities around the area
Comment from Hotel Management
Jul 13, 2016 by Gerencia, Hotel Management
Thank you for your comments. I hope to see you again soon.
3 out of 5
by A verified traveler

Walking distance to historic sites

Posted Jun 3, 2016
Hotel charge for phone calls I did not make. No explanation , paid the charges.
Comment from Hotel Management
Jul 13, 2016 by Gerencia, Hotel Management
Thank you for your comments. We wait for you in your next visit to Guadalajara