Ratings based on 32 Verified Reviews

3.7 out of 5
75% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Tijuana Mex.

Posted Feb 2, 2017
They need to pay a little more attention to the bathroom.
Comment from Hotel Management
Feb 2, 2017 by Francisco Navarro, Hotel Management
We regret what happened. We hope you enjoyed your stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Excellent room; fantastic staff ; good location

Posted Nov 20, 2016
Pros: 1. The friendly and helpful staff 2. The location 3. Fantastic Wi-Fi and great selection of television channels 4. The restaurant
Cons: The hot water could be hotter - it is only tepid.
Location: The location is about 4 blocks removed from the historical area, the huge indoor market place and one of the main thorough fares - Juarez Street.
I stayed at this quaint hotel for 20 nights and found all of the staff very friendly and helpful. The room is small, but nicely laid out, clean and comfortable. To my surprise the Wi-Fi was exceptional, as was the selection of television channels, which included the FOX sport channels, affording me the opportunity to follow the NFL games on Sunday, as well as the World Series playoffs. Although relatively small, the restaurant serves excellent food and does have a fairly extensive menu in English. ItA is well situated being close to the largest indoor market in Latin America and the historical area, which are 6 and 4 blocks away, and Juarez Street provides a great walking experience (head west), especially on Sunday when it is closed to vehicular traffic.
Comment from Hotel Management
Nov 21, 2016 by Francisco Navarro, Hotel Management
Thank you very much for your comments! We try to do our best for our guests. We hope you visit us again Robert, sincerely Francisco
3 out of 5
Recommended
for Everyone
by A verified traveler from Houston, Tx

Not bad for the price

Posted Sep 12, 2015
Pros: Has A/C and wifi.
Cons: Hot water for shower. Microwave and/ or fridge inside the room would be nice.
Only complaint I have is there is NO hot water for shower!!
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Posted Dec 3, 2014
Pros: Near to most attractions
Is in a good location near to downtown and san juan de dios, also the taxy are available and is safe to walk
2 out of 5
by Geoff from Mallorca, Spain

Central hotel

Posted Feb 9, 2014
Pros: Nothing
Cons: Needs a complete clean and redecorating( there was black mold on the cielings)and get the staff motivated !
Location: Good location and all the central area museums etc plaza mariachi all within easy walking distance
In a few words its gone downhill , not clean there was abag of empty cans etc under the washbasin leftover from the last guests and an old soap wrapper behind the bathroom door.The fruit plate on the breakfast menu was not availble on both days nor the fruit juices .
1 out of 5
by christy from guadalajara jalisco mex

Dirty room in ugly area

Posted Oct 29, 2013
The bed look dirty. Like if they hadn't change the sheets. Other then that it was Okay but I wouldn't go back because the area where it is located looks dangerous
5 out of 5
Recommended
for Everyone
by Mary from Oak Harbor, WA, USA

Great hotel for seeing GDL on a budget.

Posted Apr 20, 2013
Pros: LOCATION
Cons: Noisey.
Location: Right in the historical center of town.
LOCATION LOCATION LOCATION is what I love about this hotel. If you are in Guadalajara on a budget and want to be close to the historical district, it is out the front door of this hotel. Best budget hotel in GDL.
4 out of 5
Recommended
for Everyone
by A verified traveler from Delicias, Chih

buen hotel y centrico

Posted Jan 17, 2017
Pros: ubicación
Cons: el internet
Location: muy cercanos los lugares a visitar
agradable, cercano a sitios interesantes, manera de movilizarse rápido a cualquier parte de la ciudad, buen atención del personal
Comment from Hotel Management
Feb 16, 2017 by Francisco Navarro, Hotel Management
Siempre nos esforzamos en hacer de su estancia de su total agrado, lamentamos lo sucedido en el Internet, esperemos que en su próxima estancia note mejoras. Atte.: Francisco
3 out of 5
by A verified traveler from Morelia

Expedia no funciona su sistema! Que esta pasando!?

Posted Nov 22, 2016
Pros: Si
Cons: Me da igual, mi motivo de estancia fue pasar la noche solamente.
Location: Es la zona con mas contaminación auditiva del centro. Bares y sirenas de patrullas, etc. no me dejaron dormir tranquilamente.
No tuve estancia en el hotel, me cambiaron a uno de misma categoría a una cuadra de distancia, pero el Hotel fue quien se encargo de resolver la situación...Expedia no! Este error ya lo habían cometido en otra reserva que hice.
Comment from Hotel Management
Nov 24, 2016 by Francisco Navarro, Hotel Management
Lamentamos mucho que su estancia no haya sido de su agrado, pero esperamos tenerlo de regreso en este hotel y hacer de su estancia de lo más agradable posible
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 23, 2016
El lugar está bien uicado, tiene una ena relacón calidad precio. Las hataciones están limpas, el wifi funcona bien
Comment from Hotel Management
Oct 24, 2016 by Francisco Navarro, Hotel Management
Muchas gracias por sus comentarios, hacemos todo lo posible por hacer que su estancia sea de lo más agradable.