Ratings based on 445 Verified Reviews

3.3 out of 5
62% of guests recommend
3.5 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from near Guadalajara

Hotel close to Teatro Diana

Posted Sep 24, 2016
Pros: Close to Teatro Diana
Cons: Pay attention to room details.
Convenient to the theatre, but I wouldn't stay there otherwise.
Comment from Hotel Management
Sep 27, 2016 by Gerente, Hotel Management
Estimado Hupesped: Agradecemos mucho sus comentarios, lamentamos los incidentes que nos menciona tenga la seguridad de que estaremos dando seguimiento y mejora a los mismos , esperamos nos brinde la oportunidad de poder atenderle nuevamente en esta su casa Hotel Mision Guadalajara. Cordialmente Ruben Rosales Gerente Hotel Misión Guadalajara
4 out of 5
by A verified traveler

Posted Sep 11, 2016 on Hotels
Comment from Hotel Management
Oct 1, 2016 by General Manager, Hotel Management
Estimado Huésped: Agradecemos mucho sus comentarios le informamos que estamos en un proceso de mejoras, esperamos nos brinde la oportunidad de poder atenderle en esta su casa hotel Mision Guadalajara. Cordialmente Ruben Rosales Gerente General Hotel Mision Guadalajara
3 out of 5
Recommended
for Everyone
by A verified traveler from SD, Cali

Posted Sep 7, 2016
The staff was amazing and helpful.. However the only complaint I had was that my room was not a King bed but double bed as I reserved. . And it def didn't look like the pictures on the website but more on the older side. Still the staff did well in attending our needs quickly great experience regardless
Comment from Hotel Management
Oct 2, 2016 by Gerente, Hotel Management
stimado Huésped: Agradecemos mucho sus comentarios y le aseguramos que estaremos dando mayor atención a los comentarios que nos hace, esperamos poder ser nuevamente sus anfitriones en esta su casa Hotel Misión Guadalajara . Cordialmente Ruben Rosales Gerente Hotel Mision Guadalajara
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 7, 2016
I had a great time! The staff was always courteous, the facilities were nice, the small garden was beautiful and the room was comfy!
Comment from Hotel Management
Oct 2, 2016 by Gerente, Hotel Management
Estimado huésped: Agradecemos mucho sus comentarios acerca de nuestras instalaciones y servicios y esperamos poder atenderle nuevamente en esta su casa Hotel Mision Guadalajara. Cordialmente Ruben Rosales Gerente General Hotel Misión Guadalajara
4 out of 5
by A verified traveler

Posted Aug 21, 2016 on Hotels
Comment from Hotel Management
Aug 23, 2016 by General Manager, Hotel Management
Estimado huésped: Agradecemos su visita y esperamos atenderle nuevamente en esta su casa Hotel Misión Guadalajara. Cordialmente Ruben Rosales Gerente Hotel Misión Guadalajara
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice,close to nothing

Posted Aug 17, 2016
I had a terrible experience with my door key, I got locked out few times, Food cold sometimes, juices terrible (waterly) not pure. Bathroom not clean enough.
Comment from Hotel Management
Aug 23, 2016 by Gerente, Hotel Management
Estimado huésped: Agradecemos mucho sus comentarios mismos que estamos dando atención inmediata , esperamos nos brinde la oportunidad de atenderle nuevamente en esta su casa Hotel Misión Guadlajara. Cordialmente Ruben Rosales Gerente Hotel Mision Guadalajara
3 out of 5
by A verified traveler from Santa Cruz, CA

Mediocre hotel with potential

Posted Aug 16, 2016
Pros: Outside grounds
Cons: Rooms and customer service
Location: Strip clubs near by and historical sites.
The outside is nice, but the rooms need maintenance and the reception staff need to be trained in friendly customer service!
Comment from Hotel Management
Aug 22, 2016 by Gerente, Hotel Management
Estimado Huésped: Agradecemos mucho sus comentarios acerca de nuestras instalaciones y servicios, mismos a los que daremos atención para mejorarlos, esperamos nos brinde la oportunidad de poder atenderle en esta su casa Hotel Misión Guadalajara. Cordialmente Ruben Rosales Gerente Hotel Mision Guadalajara
3 out of 5
by A verified traveler

Ok stay...

Posted Aug 9, 2016 on Hotels
Overall ok... rooms are dated, no cable TV, but comfy beds... restroom door knob was broken and my friend got stuck inside for like 10 mins. Room service is horrible, took 1 hr for hot chocolate and toast. Located near downtown and neighboring shopping/tourist areas (Walmart, tonala, tlaquepaque,etc)
Comment from Hotel Management
Aug 19, 2016 by General Manager, Hotel Management
Estimado Huésped: Agradecemos mucho sus comentarios acerca de nuestros servicios e instalaciones le informamos que daremos el seguimiento a lo que nos menciona y le hacemos saber que estamos en un proceso de mejora de nuestras instalaciones por lo que nos gustaría verlo nuevamente por esta su casa hotel Misión Guadalajara. Cordialmente Ruben Rosales Gerente Hotel Mision Guadalajara
2 out of 5
by Marie from San Jose

Won't stay there again

Posted Jul 9, 2016 on Hotels
Ok, bathrooms need upgrade. Carpet stinky and dirty
Comment from Hotel Management
Jul 12, 2016 by Federico, Hotel Management
Estimada Marie Agradecemos mucho sus comentarios y le aseguramos que estaremos dando mayor atención a los comentarios que nos hace, esperamos poder ser nuevamente sus anfitriones en esta su casa Hotel Misión Guadalajara. Cordialmente Ruben Rosales Gerente Hotel Mision Guadalajara
2 out of 5
by Marie from San Jose Ca

Pretty bad

Posted Jul 4, 2016 on Hotels
Room very dirty, bathroom gross, shower handle broken . Curtain falling down.
Comment from Hotel Management
Jul 12, 2016 by Federico, Hotel Management
Apreciable Marie Lamentamos mucho las incomodidades que le ocasionamos durante sus estancia , le hacemos saber qué haremos las mejoras pertinentes a cada detalle que nos menciona y esperamos nos brinde la oportunidad de poder atenderle nuevamente en esta su casa Hotel Misión Guadalajara. Cordialmente Ruben Rosales Gerente Hotel Mision Guadalajara