Ratings based on 1,918 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Great hotel close to center of town.

Posted Jul 19, 2016
Had a great experience. We really liked where the hotel was located. We liked their service. If we ever go there again we will probably stay there
5 out of 5
by A verified traveler from Monrovia, CA

Right in the heart of Historical Guadalajara!!

Posted Jul 15, 2016
Pros: Location!
Cons: A couple extra towels in the rooms would be nice. Only had 2 large towels daily.
Location: Walking distance to the beautiful historical sights, plenty of eateries, hard to choose from so many options.
Check in and out was easy and fast. Room was nice, 2 complimentary water bottles left daily, which was very nice! Comfy bed. We had breakfast at the hotel once, husband had the buffet and I ordered off the menu, both were very good, service was quick and pleasant. We loved being so close to the historical sights, walking distance to plenty of good old Mexican food, nothing fancy, but all very good. We highly recommend this historical hotel, it is beautiful and will definitely stay here again!
5 out of 5
by A verified traveler from peoria, ill

Beautiful hotel in the center of Guadalajara

Posted Jul 12, 2016
Pros: Location, staff
Location: It is a few blocks from the Cathedral and is surrounded by restaurants and shopping.
The Morales is our favorite hotel in Guadalajara and we have stayed here at least 6 times. It is a beautiful building with clean rooms, air conditioning, TV and updated bathrooms. They often have mariachis or live piano music. The pool and pool table are also a great bonus.
4 out of 5
by A verified traveler

Nice hotel, close to many museums

Posted Jul 2, 2016
Great downstairs restaurant with reasonable prices.
4 out of 5
by A verified traveler from Los Angeles, CA

Good Value & Excellent Staff

Posted Jun 27, 2016
Great value - we definitely got more than we paid for with excellent views of the historic district which was a major plus. The hotel staff were excellent which sealed this great deal with a smile.
4 out of 5
by A verified traveler from Orlando, Florida

Beautiful hotel considering it's historic.

Posted Jun 20, 2016
Pros: Historic characteristics and very friendly staff
Cons: Air conditioning leaked in both rooms, bathroom in second room could have been cleaner. But overall the stay was still a pleasant experience.
Hotel stay was a pleasant one. Great breakfast buffet in the hotel lobby.
5 out of 5
by A verified traveler

Hotel agradable en el centro

Posted Jun 16, 2016
Pros: Las instalaciones, la atención, el restaurante, el servicio.
Cons: Es excelente.
Location: Esta muy cerca de los atractivos turisticos.
La atención es excelente, limpieza buena en las habitaciones y en las instalaciones, el personal es muy eficiente y amable, recomiendo ampliamente este hotel.
4 out of 5
by A verified traveler

The pool was under construction :(

Posted Jun 12, 2016
One of the main reasons I picked this hotel was the pool and it was closed two days out of the three I was there :(
Comment from Hotel Management
Jun 23, 2016 by Manuel , Hotel Management
Thank you very much for taking the time to share your experiences during your stay in our hotel, We appreciate your comments as they are helpful to improve our services, Hope to see you soon Sincerely.
4 out of 5
by A verified traveler from R

Beautiful well appointed & centrally located hotel

Posted Jun 6, 2016
All went well however the noise from the entertainment location arias the road & generally the street outside our room 211 was extreme up & continued to the small hours on many of the 8 nights we were there. This was human noise not traffic noise. We used ear plugs.
Comment from Hotel Management
Jun 23, 2016 by Manuel , Hotel Management
Thank you very much for taking the time to share your experiences during your stay in our hotel, We appreciate your comments as they are helpful to improve our services, Hope to see you soon Sincerely.
4 out of 5
by A verified traveler from T

Posted Jun 3, 2016
This hotel was divine! It has a wonderful old-time feel. Staff was fantastic - very attentive, courteous, accommodating.
Comment from Hotel Management
Jun 23, 2016 by Manuel , Hotel Management
Thank you for taking the time to share your recent stay with us. We are pleased to hear you enjoyed your stay. well hope to see you soon. kindly.