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Hotel Portobelo

Photo gallery for Hotel Portobelo

Reception
Free self parking
Free self parking
Standard Double Room (Dos Camas Matrimoniales) | Premium bedding, down comforters, pillowtop beds, in-room safe
Breakfast served, Mexican cuisine

Overview of Hotel Portobelo

VIP Access

Hotel Portobelo

3.0 star property
9.2 out of 10 Wonderful
9.2/10 Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services
Map
Av Juarez No. 687 Col Centro, Guadalajara, JAL, 44100

Explore the area

  • Popular LocationGuadalajara Cathedral11 min walk
  • Popular LocationRotonda de los Hombres Ilustres13 min walk
  • Popular LocationUS Consulate General Guadalajara17 min walk
  • AirportGuadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)33 min drive

Room options

About this area

Guadalajara

Hotel Portobelo is located in Downtown Guadalajara, a neighborhood in Guadalajara, and is in the entertainment district and near a metro station. Basilica de Zapopan is a notable landmark, and travelers looking to shop may want to visit Plaza del Sol and Andares Shopping Center. Looking to enjoy an event or a game while in town? See what's going on at Akron Stadium, or consider a night out at PALCCO.
Visit our Guadalajara travel guideOpens in a new window
Map

What's nearby

  • Parque Revolucion - 1 min walk
  • Templo Expiatorio del Santisimo Sacramento - 7 min walk
  • Guadalajara Cathedral - 11 min walk
  • Rotonda de los Hombres Ilustres - 13 min walk
  • US Consulate General Guadalajara - 17 min walk

Getting around

  • Juarez Station - 1 min walk
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 35 min drive

Restaurants

  • Chai - 3 min walk
  • LUXOR LOUVRE SWINGER CLUB y CUCKOLD CLUB desde 1986 - 3 min walk
  • Rojo Pete - 3 min walk
  • Babel Club - 2 min walk
  • Livin Café - 3 min walk

About this property

Hotel Portobelo

3-star hotel located in Downtown Guadalajara
Take advantage of a coffee shop/cafe, dry cleaning/laundry services, and a bar at Hotel Portobelo. The onsite restaurant, PBH, features Mexican cuisine. In addition to a business center, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • Continental breakfast (surcharge), extended parking, and luggage storage
  • An elevator, multilingual staff, and a reception hall
  • Guest reviews speak highly of the breakfast and overall value
Room features
All 86 rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like first-run movies and air conditioning. Guest reviews highly rate the spacious rooms at the property.
Other conveniences in all rooms include:
  • Pillowtop mattresses and down comforters
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch HDTVs with premium channels and first-run movies
  • Daily housekeeping, desks, and phones

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Free self parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:00 AM–noon for a fee: MXN 130–350 for adults and MXN 130–350 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • PBH

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Braille/raised signage
  • Elevator
  • In-room accessibility available in select rooms
  • Roll-in shower available in select rooms
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Towels

Entertainment

  • 32-inch LCD TV with premium cable channels
  • First-run movies

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 130–350 for adults, and MXN 130–350 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

A car is recommended for transportation to and from this property
Parking height restrictions apply

Property is also known as

Hotel Portobelo
Hotel Portobelo Guadalajara
Portobelo Guadalajara
Portobelo Hotel
Hotel Portobelo Hotel
Hotel Portobelo Guadalajara
Hotel Portobelo Hotel Guadalajara

Frequently asked questions

Is Hotel Portobelo pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Portobelo?

As of May 30, 2023, prices found for a 1-night stay for 2 adults at Hotel Portobelo on Jun 12, 2023 start from $42.88, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Portobelo?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Portobelo?

Check-in is from 3:00 PM - anytime.

What time is check-out at Hotel Portobelo?

Check-out is at noon.

Where is Hotel Portobelo located?

Located in Downtown Guadalajara, this hotel is within 1 mi (2 km) of Parque Revolucion and US Consulate General Guadalajara. Guadalajara Cathedral and Avienda Chapultepec are also within 2 mi (3 km). Juarez Station is only a 2-minute walk and Refugio Station is 10 minutes.

Hotel Portobelo Reviews

Hotel Portobelo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 721 out of 1008 reviews" "
" "10 - Excellent 72%
Rating 8 - Good. 209 out of 1008 reviews" "
" "8 - Good 21%
Rating 6 - Okay. 33 out of 1008 reviews" "
" "6 - Okay 3%
Rating 4 - Poor. 19 out of 1008 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 26 out of 1008 reviews" "
" "2 - Terrible 3%

9.4/10

Cleanliness

9.1/10

Staff & service

9.0/10

Amenities

9.3/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cesar

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Made the reservation thru this app. Called 20 min later and they verified my reservation. Stayed here for 3 night 4 days. Very easy to check in. Hotel room was very clean and everyday the towels and face towels were replaced. Ordered breakfast one morning and it was brought up correctly and very fast. One of the best stays I’ve had in any hotel ever. Prices for the room were also great.
Stayed 3 nights in May 2023

8/10 Good

Marianna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s in downtown and it’s close to a lot of places walking distance
Stayed 4 nights in May 2023

10/10 Excellent

Rodrigo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and location.
Stayed 1 night in May 2023

10/10 Excellent

BERNARDO

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean , quiet, friendly staff and well located.
Stayed 1 night in May 2023

10/10 Excellent

Marc

Stayed 1 night in Apr 2023

10/10 Excellent

Francisca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay. Everything was cleaned daily and staff was always friendly.
Stayed 14 nights in Apr 2023

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved the location, it was very close to all the exciting things happening with transportation right out the front door, if you want to explore other areas.
Stayed 3 nights in Apr 2023

8/10 Good

Daniella

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel tiene una ubicación excelente, la linea del tren ligero queda afuera del hotel. Puedes ir caminando al los principales puntos turísticos. Solo queda sobre una avenida transitada y las ventanas no son antiruidos, asi que si eres de sueño ligero, pide una ahabitacion que no de a la Avenida
Stayed 2 nights in Apr 2023

10/10 Excellent

Risto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very comfortable bed. spacious room. very clean
Stayed 5 nights in Apr 2023

10/10 Excellent

Gordon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to GDL Centro.
Stayed 4 nights in Mar 2023

General hotel information

Reasons to Book
Property & Room Cleanliness
Star Rating
3
Nearest Airport
Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
Address
Av Juarez No. 687 Col Centro, Guadalajara, JAL