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In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk

Guest reviews

4.5/5 Wonderful
1,102 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air Conditioning
  • Restaurant
  • Gym
  • Breakfast Available

Map

Explore the area

Popular LocationLa Minerva15 min walk
Popular LocationAvienda Chapultepec15 min walk
Popular LocationUnited States Consulate Guadalajara19 min walk
AirportGuadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)31 min drive

Choose dates to view prices

  • Standard Room

    4.7/5 guest room rating

    Room amenities

    • 279 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room
  • Standard Double Room

    4.8/5 guest room rating

    Room amenities

    • 279 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsStandard Double Room
  • Junior Suite, 2 Double Beds

    4.5/5 guest room rating

    Room amenities

    • 549 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsJunior Suite, 2 Double Beds

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Guadalajara

Located in Guadalajara, Krystal Urban Guadalajara is in the city center. La Minerva and Guadalajara Cathedral are notable landmarks, and the area's natural beauty can be seen at Parque Agua Azul and Barranca de Oblatos. Check out an event or a game at Jalisco Stadium, and consider making time for Avienda Chapultepec, a top attraction not to be missed.

Visit our Guadalajara travel guide
Map
Popular Location

What's nearby

  • La Minerva - 15 min walk
  • Avienda Chapultepec - 15 min walk
  • United States Consulate Guadalajara - 19 min walk
  • Expo Guadalajara - 7 min drive
  • La Gran Plaza Shopping Mall - 9 min drive

Getting around

  • Mexicaltzingo Station - 4 min drive
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 31 min drive

About this property

Krystal Urban Guadalajara

3.5-star hotel near La Minerva
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/café, 24-hour room service, and a business center. All 140 individually decorated rooms feature free WiFi and 24-hour room service. Guests can enjoy fireplaces, and other standard amenities include coffee makers, pillow menus, and flat-screen TVs.
Krystal Urban Guadalajara offers 140 air-conditioned accommodations with fireplaces and safes. Each accommodation is individually furnished and decorated. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking
Limited parking spaces
Parking height restrictions apply

Food and drink

Buffet breakfast available for a fee daily 7 AM–noon: MXN 255 for adults and MXN 155 for children
1 restaurant and 1 coffee shop/café
1 bar
24-hour room service

Things to do

24-hour fitness center

Family friendly

Dry cleaning service
Free cribs/infant beds
Laundry facilities

Conveniences

Banquet hall
Elevator

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Languages spoken

English
Spanish

Business services

Business center
Meeting rooms

Outdoors

Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair accessible (may have limitations)
Wheelchairs available on site

More

Romance packages available
Smoke-free property

Room amenities

Bedroom

Air conditioning
Free cribs/infant beds
Pillow menu

Bathroom

Free toiletries
Hair dryer
Shower
Towels

Entertainment

Cable channels
Flat-screen TV

Food and drink

Coffee/tea maker
Free bottled water

More

Connecting rooms available
Desk
Fireplace
Individually decorated
Individually furnished
Iron/ironing board
Laptop-friendly workspace
Phone
Safe

Policies

Check-in

Check-in from 3:00 PM - 11:00 AM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Renovations and closures

The property will be renovating from 01 January 2020 to 31 July 2020 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

American ExpressMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 255 for adults and MXN 155 for children (approximately)
  • Early check-in fee: MXN 400 (subject to availability)
  • Late check-out fee: MXN 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks, will be available to guests.
  • Contactless check-out is available.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
  • The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Krystal Urban Guadalajara Hotel
Krystal Urban Guadalajara
Krystal Urban Hotel
Krystal Urban
Krystal Urban Guadalajara Hotel
Krystal Urban Guadalajara Guadalajara
Krystal Urban Guadalajara Hotel Guadalajara

Frequently asked questions

Can I cancel my reservation for free at Krystal Urban Guadalajara and receive a full refund?
Yes, Krystal Urban Guadalajara offers free cancellation on select room rates, because flexibility matters! Please refer to Krystal Urban Guadalajara cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Krystal Urban Guadalajara?
As of Jul 3, 2020, prices found for a 1-night stay for 2 adults at Krystal Urban Guadalajara on Jul 30, 2020 start from $48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self parking is free at this property.
What time is check-in at Krystal Urban Guadalajara?
Check-in is from 3:00 PM–11:00 AM. Early check-in is available for a fee of MXN 400 (subject to availability). After-hours check-in is not available.
What time is check-out at this property?
Check-out is at noon. Late check-out is available for MXN 500 (subject to availability).
Where is Krystal Urban Guadalajara located?
Located in the heart of Guadalajara, this hotel is within a 15-minute walk of Los Arcos de Guadalajara and La Minerva. United States Consulate Guadalajara and Avienda Chapultepec are also within 1 mi (2 km).

Guest reviews

Overall score and ratings for Krystal Urban Guadalajara

4.5
Wonderful
5 - Excellent
737
4 - Good
257
3 - Okay
59
2 - Mediocre
23
1 - Poor
26
4.6
Cleanliness
4.5
Service and Staff
4.2
Amenities
4.5
Property condition

4/5 Good

    This traveler didn’t leave comments with their review
    Stayed 1 night in Jun 2020

    2/5

    • Liked: Cleanliness
    • Disliked: Staff & service, amenities

    Staff in front desk shoul be at least welcoming, room wheee ok.beds very comfortable

    Stayed 2 nights in Jun 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 2 nights in Jun 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Very quiet and clean. Even the lobby was very organized.

    Stayed 1 night in Jun 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 1 night in Aug 2019