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Krystal Urban Guadalajara

Photo gallery for Krystal Urban Guadalajara

In-room safe, individually decorated, individually furnished, desk
Junior Suite, 2 Double Beds | In-room safe, individually decorated, individually furnished, desk
Standard Double Room | In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk

Overview of Krystal Urban Guadalajara

VIP Access

Krystal Urban Guadalajara

3.5 star property

8.8/10 Excellent

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
Av. Lopez Cotilla 2077, Arcos Vallarta, Guadalajara, JAL, 44130

Explore the area

  • Popular LocationLos Arcos de Guadalajara7 min walk
  • Popular LocationLa Minerva9 min walk
  • Popular LocationAvienda Chapultepec15 min walk
  • AirportGuadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)37 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

About this area

Guadalajara

Located in Guadalajara, Krystal Urban Guadalajara is in the city center. La Minerva and Guadalajara Cathedral are notable landmarks, and travelers looking to shop may want to visit Andares Shopping Center. Looking to enjoy an event or a game? See what's going on at Jalisco Stadium or Akron Stadium.
Visit our Guadalajara travel guideOpens in a new window
Map

What's nearby

  • Los Arcos de Guadalajara - 7 min walk
  • La Minerva - 9 min walk
  • Avienda Chapultepec - 15 min walk
  • US Consulate General Guadalajara - 19 min walk
  • Templo Expiatorio del Santisimo Sacramento - 28 min walk

Getting around

  • Mexicaltzingo Station - 4 min drive
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 35 min drive

Restaurants

  • Chili's - 3 min walk
  • Super Salads - 1 min walk
  • Vancouver Wings Minerva - 1 min walk
  • Open - 1 min walk
  • Restaurant IRORI Guadalajara - 1 min walk

About this property

Krystal Urban Guadalajara

3.5-star hotel located in Zona Minerva
Located close to La Minerva and US Consulate General Guadalajara, Krystal Urban Guadalajara provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Buffet breakfast (surcharge), luggage storage, and an elevator
  • A banquet hall, concierge services, and a 24-hour front desk
  • Guest reviews say great things about the overall value and location
Room features
All 140 individually furnished rooms offer perks such as 24-hour room service and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning. Guest reviews speak positively of the comfortable rooms at the property.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM–noon for a fee: MXN 295 for adults and MXN 170 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower only
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:00 AM
Early check-in subject to availability
Early check-in fee: MXN 400
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 500

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 295 for adults and MXN 170 for children
  • Early check-in fee: MXN 400 (subject to availability)
  • Late check-out fee: MXN 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Krystal Urban Guadalajara Hotel
Krystal Urban Guadalajara
Krystal Urban Hotel
Krystal Urban
Krystal Urban Guadalajara Hotel
Krystal Urban Guadalajara Guadalajara
Krystal Urban Guadalajara Hotel Guadalajara

Frequently asked questions

Is Krystal Urban Guadalajara pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Krystal Urban Guadalajara?

As of Mar 29, 2023, prices found for a 1-night stay for 2 adults at Krystal Urban Guadalajara on Apr 1, 2023 start from $87.74, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Krystal Urban Guadalajara?

Self parking is free at this property.

What time is check-in at Krystal Urban Guadalajara?

Check-in is from 3:00 PM - 11:00 AM. Early check-in is available for a fee of MXN 400 (subject to availability). After-hours check-in is not available.

What time is check-out at Krystal Urban Guadalajara?

Check-out is at noon. Late check-out is available for MXN 500 (subject to availability).

Where is Krystal Urban Guadalajara located?

Located in Zona Minerva, this hotel is within 1 mi (2 km) of La Minerva and US Consulate General Guadalajara. Expo Guadalajara and Guadalajara Cathedral are also within 3 mi (5 km).

Can I cancel my reservation for free at Krystal Urban Guadalajara and receive a full refund?

Yes, Krystal Urban Guadalajara offers free cancellation on select room rates, because flexibility matters! Please refer to Krystal Urban Guadalajara cancellation policy on our site for more details about any exclusions or requirements.

Krystal Urban Guadalajara Reviews

Krystal Urban Guadalajara Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 672 out of 1063 reviews" "
" "10 - Excellent 63%
Rating 8 - Good. 248 out of 1063 reviews" "
" "8 - Good 23%
Rating 6 - Okay. 78 out of 1063 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 42 out of 1063 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 23 out of 1063 reviews" "
" "2 - Terrible 2%

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.9/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Myra

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I had a great experience, from day one we arrived, Isaiah meet us and help us carry our luggage. We stayed 3 nights, hotel is in the middle of restaurant and bars. Breakfast bar is great, I recommend you get it, its worth it and you have lots of options. Only down part is we didn't have any cold water in our bathroom sink, they did send someone to check it, but since it was late they weren't able to do anything about it, but did bring us a container w/cold water. Good thing was that we didn't have this issue with the shower. Shower and everything else was working. Anyways, besides that I would come back or recommend this hotel to anyone.
Stayed 3 nights in Mar 2023

8/10 Good

Pedro

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all a good experience for the price .
Stayed 6 nights in Mar 2023

6/10 Okay

Jose

Traveled with group
Liked: Staff & service
.
Stayed 3 nights in Mar 2023

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service
The stuff is very friendly, and make feel like your home
Stayed 8 nights in Mar 2023

8/10 Good

Jose, Mexicali

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Room service food quality was absolutely horrendous. Meat was so greasy and salad was bland.
Stayed 2 nights in Mar 2023

10/10 Excellent

Manuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price, super clean and nice rooms.
Stayed 3 nights in Mar 2023

6/10 Okay

Roberto

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2023

10/10 Excellent

Mateo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Mar 2023

6/10 Okay

Isabel, PALM DESERT

Stayed 2 nights in Feb 2023

10/10 Excellent

Denisse

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of Hotel was perfect, close to restaurants & bars. Easily to get to & parking structure has an easy & close access to elevators. Staff was very friendly & helpful. Great customer service & very welcoming.
Stayed 1 night in Feb 2023

General hotel information

Reasons to Book
Great Location & Property Cleanliness
Star Rating
3.5
Nearest Airport
Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
Address
Av. Lopez Cotilla 2077, Arcos Vallarta, Guadalajara, JAL