Krystal Urban Guadalajara

Photo gallery for Krystal Urban Guadalajara

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In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk

Overview of Krystal Urban Guadalajara

VIP Access

Krystal Urban Guadalajara

3.5 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Av. Lopez Cotilla 2077, Arcos Vallarta, Guadalajara, JAL, 44130

Explore the area

  • Popular LocationLa Minerva15 min walk
  • Popular LocationAvienda Chapultepec15 min walk
  • Popular LocationUS Consulate General Guadalajara19 min walk
  • AirportGuadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)36 min drive

Choose dates to view prices

About this area

Guadalajara

Located in Guadalajara, Krystal Urban Guadalajara is in the city center. La Minerva and Guadalajara Cathedral are notable landmarks, and travelers looking to shop may want to visit Andares Shopping Center. Looking to enjoy an event or a game? See what's going on at Jalisco Stadium or Akron Stadium.

What's nearby

  • Los Arcos de Guadalajara - 7 min walk
  • La Minerva - 15 min walk
  • Avienda Chapultepec - 15 min walk
  • US Consulate General Guadalajara - 19 min walk
  • Templo Expiatorio del Santisimo Sacramento - 28 min walk

Getting around

  • Juarez Station - 4 min drive
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 34 min drive

Restaurants

  • Airepaz Chocolateria — 2 min walk
  • Little Tokyo — 3 min walk
  • OUTBACK steakhouse — 3 min walk
  • Las Alitas — 3 min walk
  • Casa Tomás — 3 min walk

About this property

Krystal Urban Guadalajara

3.5-star hotel near La Minerva
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/café, 24-hour room service, and a business center. All 140 individually decorated rooms feature free WiFi and 24-hour room service. For a bit of entertainment, flat-screen TVs come with cable channels, and guests will also find coffee makers and free bottled water.
Krystal Urban Guadalajara offers 140 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Guadalajara hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–noon: MXN 268 for adults and MXN 155 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Phone accessibility kit
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:00 AM
Early check-in subject to availability
Early check-in fee: MXN 400
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 500

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
The antigen departure testing fee for COVID-19 is waived for US citizens (up to 2 guests per booking) staying 3 nights or more.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 268 for adults and MXN 155 for children (approximately)
  • Early check-in fee: MXN 400 (subject to availability)
  • Late check-out fee: MXN 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Krystal Urban Guadalajara Hotel
Krystal Urban Guadalajara
Krystal Urban Hotel
Krystal Urban
Krystal Urban Guadalajara Hotel
Krystal Urban Guadalajara Guadalajara
Krystal Urban Guadalajara Hotel Guadalajara

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 759 out of 1184 reviews
5 - Excellent 64%
Rating 4 - Good. 281 out of 1184 reviews
4 - Good 24%
Rating 3 - Okay. 73 out of 1184 reviews
3 - Okay 6%
Rating 2 - Poor. 37 out of 1184 reviews
2 - Poor 3%
Rating 1 - Terrible. 34 out of 1184 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is nice hotel in a really good location. There is a shopping mall right across the street and restaurants all around it.
Stayed 3 nights in Oct 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful
Stayed 2 nights in Oct 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service there was excellent! The staff was very attentive to our needs and always asked if we needed help with anything.
Stayed 2 nights in Oct 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is my preferred spot in Guadalajara, and my only hotel during the past 5 years going to the city. The room was perfect and much needed after a long long trip. Just wanna point that the security person working on sept 27th was outstanding and beyond. We got an uber scheduled at 4:30 am and he escorted us to the door of the car to be sure the driver was legit and we were safe. Again this kind of details is what improves my loyalty to this amazing hotel
Stayed 1 night in Sep 2021

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and quality services
Stayed 1 night in Sep 2021