Ratings based on 337 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
99% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from cdmx

Fin de semana en días patrios

Posted Sep 21, 2016
Hotel cómodo y limpio, amplio y a buen precio, un poco viejo, el buffet regular.
Comment from Hotel Management
Sep 24, 2016 by gerencia, Hotel Management
Estimado huesped agradecemos los comentarios publicados, los cuales nos ayudan para redireccionar nuestra tarea. Saludos cordiales
5 out of 5
by A verified traveler from Ajijic

Simply a great hotel!

Posted Sep 14, 2016
Pros: Virtually everything although the food quality is not as good as what we've experienced in the past. An ice machine might make the staff happier.
Cons: Supervision of parking at the main entrance. Some guests park so haphazardly that it prevents entrance. Food at breakfast has dropped in quality.
Location: Shopping/Restaurants
We'll be back! Perfect for our needs. Salvador makes the experience exceptional!
Comment from Hotel Management
Sep 14, 2016 by gerencia, Hotel Management
Dear guest: thanks for staying with us. We work hard to make our guests happy and appreciate your feedback. Yours sincerely
5 out of 5
by A verified traveler

Surprisingly nice.

Posted Sep 6, 2016
The room, hotel, and grounds are beautiful. The bed and other furnishings were very good. The bathroom was clean and everything worked, but the shower was not great (barely enough hot water). The breakfast is fantastic. The hotel is located in a nice neighborhood, and only a few blocks from a big shopping area (La Plaza del Sol). Getting to central Guadalajara or central Zapopan costs about $2.50 to $5.00 on Uber, depending on the time of day. There is a bus from downtown Guadalajara that stops near the hotel (about 35 cents), but I only used it once. The staff was helpful and friendly, and enough of them speak good English so that I had no troubles communicating when I needed something that was beyond my rudimentary Spanish.
Comment from Hotel Management
Sep 9, 2016 by gerencia, Hotel Management
Dear guest: thanks for staying with us. We work hard to make our guests happy. Yours sincerely
5 out of 5
by A verified traveler

Posted Aug 29, 2016
Muy bonito hotel todo perfecto un hotel diferente seguro y buena ubicacion y el personal execelente.
5 out of 5
by A verified traveler

ME ENCANTO EL HOTEL, LAS HABITACIONES LINDAS

Posted Aug 11, 2016
Pros: EL AMBIENTE, LAA DISTRIBUCION, PRIVACIDAD Y ESPACIO
Cons: LAS ALMOHADAS DEFINITIVAMENTE LAS DEBEN DE MEJORAR EL BUFETE
ME ENCANTO EL HOTEL, LAS HABITACIONES CON MUCHO ESPACIO, JARDINES, EXCELENTE AMBIENTE, SERIA AUN MAS AGRADABLE SI TUVIERAN MEJORES ALMOHADAS A LA ALTURA DEL HOTEL, ASI COMO EL EL DESAYUNO LE FALTA ALGO, PERO EN GENERAL ME VOLVERIA A QUEDAR ES LA MANSION DEFINITIVAMENTE
Comment from Hotel Management
Aug 15, 2016 by gerencia, Hotel Management
Estimado huésped: gracias por alojarse con nosotros; trataremos de resolver el inconveniente señalado. Saludos cordiales
5 out of 5
by A verified traveler

Nice and quiet neighborhood

Posted Aug 9, 2016
We have great experiece at this place. Good breakfast and friendly people
Comment from Hotel Management
Aug 10, 2016 by gerencia, Hotel Management
Dear guest: thanks for staying with us. We work hard to make our guest happy and appreciate your feedback
4 out of 5
by A verified traveler from CA

Beautiful Hotel

Posted Aug 8, 2016
The hotel was beautifully furnished and decorated. The staff was amazing and welcoming. The outdoor courtyard was calm and serene. I would definitely come back.
Comment from Hotel Management
Aug 10, 2016 by gerencia, Hotel Management
Dear guest: thanks for your opinion. Yours sincerely
5 out of 5
by A verified traveler

Posted Jul 26, 2016
La habitación fuy bonita, limpia y funcional. La atención del personal fue excelente. El hotel es pequeño, muy agradable y tiene un bonito jardín. Recomendado ampliamente.
Comment from Hotel Management
by gerencia, Hotel Management
Estimado huésped: agradecemos los comentarios a cerca de su estancia. Gracias por su opinión
5 out of 5
by Monte

This traveler left a rating score only Posted Jun 26, 2016 on Hotels
5 out of 5
by DAVID

Great experience!

Posted Jun 26, 2016 on Hotels
Quite shocking, everything done right all the time. I haven't seen that in awhile, especially for that price range. Thanks for a great experience.