Ratings based on 300 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
94% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Montreal

Great business/tourism hotel

Posted Aug 5, 2016
Pros: Discrete and very helpful staff in the lobby and reception.
Cons: The baked goods: the supplier of croissants, cinnamon rolls should be changed!
Location: In a posh neighbourhood, far from the city centre but conveniently accessible by car and surrounded by good restaurants and cafes.
We stayed there 5 nights and enjoyed the room layout (corner rooms have a great view), cleanliness and service. Breakfast options are good.
Comment from Hotel Management
Aug 13, 2016 by Hotel Director, Hotel Management
Dear Guest We are happy to know that your stay at NH Collection Guadalajara Providencia met with your expectations and we thank you for taking the time to share your views with us. We hope to be your option for your next visit to Guadalajara. Thank you again. Arturo Freihofer Kay Hotel Director
5 out of 5
by A verified traveler from stickton ca

Nice hotel nice view good location

Posted Jul 31, 2016
It's a nice place to stay. Breakfast buffet it's pretty good
Comment from Hotel Management
Aug 3, 2016 by Hotel Director, Hotel Management
Dear guest, Thank you so much for sharing your comments with us. For NH Collection Guadalajara Providencia is a pleasure to know that everything was perfect. We hope to be your option for your next visit to Guadalajara. Best regards, Arturo Freihofer Hotel Director
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 27, 2016 on Hotels
4 out of 5
by A verified traveler

Buena opción

Posted Jun 27, 2016 on Hotels
Por el precio obtenido siento que recibi mas d elo que pague. La comida bunea y con opciones al rededor. Lo unico malo es que hay mucho ruido de musica por las noches y no queda muy centrico de nada
Comment from Hotel Management
Jun 30, 2016 by Management, Hotel Management
Estimado Huesped, Agradezco el tiempo que se tomó en enviarnos sus comentarios, le aseguro que los tomamos muy en cuenta ya que nos ayudan a implementar acciones correctivas y mejorar nuestros servicios e instalaciones. Lamento el inconveniente con el ruido del exterior, sin embargo me es grato comentarle que estamos trabajando para evitar que el éste se filtre a las habitaciones. Nuevamente agradezco sus comentarios y esperamos ser sus anfitriones en su siguiente visita a esta hermosa ciudad. Cordialmente Arturo Freihofer Director General
5 out of 5
by Bernardo

Excelente Hotel

Posted Jun 21, 2016 on Hotels
Muy buen hotel, ubicado en una zona muy céntrica de la ciudad. Varias opciones de restaurantes y bares alrededor para reuniones y diversión.
Comment from Hotel Management
Jun 27, 2016 by Management, Hotel Management
Estimado huésped Agradecemos el tiempo que se tomo en escribir sus comentarios de su pasada estancia con nosotros. Me da gusto saber que logramos cumplir con sus expectativas de servicio e instalaciones. Esperamos ser sus anfitriones en su próxima visita a Guadalajara Cordialmente, Arturo Freihofer Director
5 out of 5
by A verified traveler

GDL trip

Posted Jun 20, 2016 on Hotels
Restaurant food and service was outstanding. They do take customer service very serious.
Comment from Hotel Management
Jun 27, 2016 by Management, Hotel Management
Dear guest I would like to take this opportunity to thank you for evaluating our restaurant service. Feedback received from our guests is always an excellente tool to know our mistakes and I am glad to know that we exceeded your expectations. My team and I look forward to the opportunity of being able to welcome you back to NH Collection Guadalajara Providencia and of being of service to you upon your next trip to our city. Sincerely Arturo Freihofer Hotel Director
5 out of 5
by A verified traveler from Canada

Awesome hotel, good price, perfect location

Posted Jun 12, 2016
Tons of shops, bars and restaurants all within a few steps. Second time there and it's always clean and comfortable and staff are always suser helpful and polite.
Comment from Hotel Management
Jun 27, 2016 by Arturo Freihofer, Hotel Management
Dear guest: I would like to take this opportunity to thank you for evaluating our services at NH Collection Guadalajara and I am happy to know that we offered you a great experience. I am glad to know that you chose us as your home for second time. We hope to be your choice everytime you come to Guadalajara, Sincerly Arturo Freihofer Hotel Director
5 out of 5
by Jorge from Costa Rica

Great hotel

Posted May 30, 2016 on Hotels
Great service
5 out of 5
by A verified traveler

Posted May 26, 2016 on Hotels
Comment from Hotel Management
Jun 27, 2016 by Management, Hotel Management
Dear Guest I would like to take this opportunity to thank you for evaluating our services at NH Collection Guadalajara Providencia and I am glad that we met your expectations. My team and I will be happy to be able to be of able of service to you and to welcome you back to NH Collection Guadalajara Providencia upon your next trip to our beautiful city! Sincerely Arturo Freihofer Hotel Director
4 out of 5
by javier from Colima

No hay valet parking

Posted May 25, 2016 on Hotels
Excelente hotel! Nos gusta su ubicación, el único detalle es que no tienen servicio de valet parking (antes sí tenían)
Comment from Hotel Management
Jun 27, 2016 by Management, Hotel Management
Estimado Huésped, Le agradezco el tiempo que se tomo en escribir su comentario. Lamento profundamente el detalle que hizo que su estancia no fuera de la manera que se planeo, sin embargo me gustaría hacerle saber que dentro del estacionamiento de la plaza contamos con valet parking a su disposición. Esperamos ser nuevamente su elección para su siguiente visita a Guadalajara Nuevamente agradezco sus comentarios y le deseo un excelente día.