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Access to Wi-Fi is inconvenient.Every 24 hours pass word changes. Why? Beds in rooms can use an update. Pool closes at 6pm.Why? TVs in rooms need updating. Room phones do not work (for the past 5 months that I know for sure, could be longer). On the plus side: I was very happy with the AC.
Our family enjoyed our stay very much. Due to various reasons, we were unable to vacate our room on our second day. The housemaid did not mind cleaning our room after 5pm. For the price, we thought the buffet had a nice assortment of food. They also had some Japanese food which was helpful for my ...
One of the front desk staff Deo provided excellent service and helped us a lot throughout out stay. View of ocean front room is great. Hotel is located right in front of the beach. However, We are not quite satisfied with the cleanliness of the room as bedsheets were not changed for five days during ...
The hotel was decent and within walking distance of a beach. The worst part was the lack f control over their fire alarms. Twice the alarms went off and no fire was found. The room was spacey but the cleaning was disappointing. The tiles used were extremely slippery and a hazard to customer ...
I stayed at this hotel a few year ago while it was still Marriott. Over all, it is OK this time. Carpet doors need renovation in my opinion. Staff are friendly, but not as well trained as before. I paid less this time. So, can't complain too much.
This hotel is good for kids over 120cm tall. Activities, such as snorkeling, are limited to over 120 cm tall.
Check in was a breeze thanks to the friendly staff. Room had a beautiful oceanview. The hotel is near beaxh and tourist district of Tumon. Rooms are ok. Need renovation. Bed is not comfortable. Have a popular restaurant near the lobby which was busy although we didn't try it. Overall would rate it ...
It's a good place to stay a night or two for a decent price, the staff are very friendly and always greet you upon arrival. On a more disappointing note the WIFI did go out the second day I was there and that was crucial to my stay. It was rather an inconvenience to go to the Bay View lobby and use ...
Wasn't my first time staying here. If your one of those simple people looking for a simple getaway then Nikko is an amazing place to go! I love Nikko and I'm sure my family and I will have more staycation here.
The room was clean but very bare. No blankets were provided. There was no hot water. We reported it when we checked out and was told that there was a switch under the sink that needed to be switched on for hot water.
Nice place, but rather tired. Furniture came from 80's, especially laundry machine - trip to the past! So lovely!
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