Ratings based on 437 Verified Reviews

3.4 out of 5
75% of guests recommend
3.2 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Good in a pinch! But try not to stay here.

Posted Apr 10, 2017
Pros: I liked the maids, even though they do a bad job -- they are super nice. The rest of the staff is super nice, too. Makes staying there more bearable.
Cons: Umm...basically everything. Like, try actually cleaning the rooms. Also, fix the air conditioning so the switches actually work. Also, the outside.
Location: You can see all the beautiful resorts, and walk like 5 blocks to sneak onto their private beaches. Also, food, shopping, etc.
There is black algae all over the outside and it's super ugly. Some of the rooms are disgusting and some are remodeled. The rooms are not clean. There was pubic hair in our first suite and also in the other two rooms we switched to. Super gross and smelled weird. Balcony doors would not close. The thing is most of the island has a lower standard of cleanliness so we say "okay" for overall rating. I would definitely not recommend staying here unless you can't find a room anywhere else. The staff is super nice, though. Woopie doo. Pool is also lame. So is parking, but at least it's free. Good luck.
Comment from Hotel Management
Apr 19, 2017 by Jasmin, Hotel Management
Hafa Adai, We apologize for the experience that you had with us. Certainly it is not one that we want to happen to any of our guests so your feedback prompted us to investigate. We have given a stern reminder to the Housekeeping Department that guest convenience and satisfaction is our number one priority. We are reviewing current procedures and will do enhancements and proper training to improve on this. We hope to have you with us again soon so we can be given another chance to show you our improvements at Oceanview Hotel and Residences. Kind Regards, Jasmin Quiambao Sales and Marketing Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the beach with an amazing view

Posted Apr 8, 2017
I had no complaints. The executive suite was very comfortable.
Comment from Hotel Management
Apr 19, 2017 by Jasmin, Hotel Management
Hafa Adai, Guest satisfaction is our top priority and we are delighted that we met your expectations. We look forward to your next visit at Oceanview Hotel and Residences. Kind Regards, Jasmin Quiambao Sales and Marketing Manager
2 out of 5
by A verified traveler from MN

needed a lot of T L C

Posted Mar 11, 2017
Condo room was very large , however very out dated 1970 ish. Needed a lot of maintain with to fix small stuff that really added up. Pool had a haze and needed a good clean. Only stayed here one night and I am very thankful. Wish I would have stayed at one of the hotels right on the water , not much more money but much nicer.
Comment from Hotel Management
Apr 19, 2017 by Jasmin, Hotel Management
Hafa Adai Dzt, We would like to thank you for taking the time to share your experience at Oceanview Hotel and Residences. We apologize for falling short of your expectations. Rest assured that we are taking your pointers for improvement seriously as excellent service is on top of our priority list. We hope you can give us a chance to redeem ourselves and wish to see you again at our property soon. Kind Regards, Jasmin Quiambao Sales and Marketing Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from japan

Nice hotel just above the main strip

Posted Jan 11, 2017
Average hotel nothing specal. Rooms are clean but plan parking lot is small and crowded
Comment from Hotel Management
Jan 23, 2017 by Kathleen, Hotel Management
Hafa Adai Mr. Eric, thank you very much for staying at Oceanview Hotel. We do appreciate your comments regarding the room. We hope to see you again in the near future! Best Regards, Kathleen
4 out of 5
by Yin tong

Posted Jan 7, 2017 on Hotels
House keeping has to pay attention to guest of staying, we are staying of three and the bath utilities is only 2, no refill the daily drinking bottle water
Comment from Hotel Management
Jan 11, 2017 by General Manager, Hotel Management
Hafa Adai Yin tong, Thank you very much for staying in the hotel. Your comment regarding housekeeping will never go unnoticed. May I also inform that complimentary bottled water is only one time upon check-in. We look forward to see you again in the near future! Best Regards, Kathleen
3 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

Gorgeous View but an old hotel

Posted Jan 6, 2017
First arrival, it was a great hotel with ocean view and consideriable price. However, the facility is outdated.
Comment from Hotel Management
Jan 23, 2017 by Kathleen, Hotel Management
Hafa Adai Mr. Danny, thank you very much for staying at Oceanview Hotel. We do appreciate your comments regarding the hotel and price. We hope to see you again in the near future! Best Regards, Kathleen
3 out of 5
by A verified traveler

Walking distance to the beach and restaurants

Posted Dec 5, 2016 on Hotels
The hotel is very close to the beach and nice restaurants in the Tumon area. It is not a full service hotel as I have to carry all our luggage and carry on to our room. Parking is very limited and they did not tell us where else to park. The room is thin and my wife can hear the other guest talking. There is a restaurant in the hotel if you don't want to walk a 100 yards to the "strip" where you will have a variety of choices.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 9, 2016 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 1, 2016 on Hotels
4 out of 5
by A verified traveler

Posted Oct 1, 2016 on Hotels
Wifi was substandard. Hard to connect and slow at best.