Ratings based on 324 Verified Reviews

2.9 out of 5
59% of guests recommend
2.7 Room cleanliness
3.1 Service & staff
2.7 Room comfort
2.4 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from GU

Posted Jan 17, 2017
Pros: Location
Cons: Customer service
Location: Close to Tumon, shopping district
Got charged for the airport shuttle fee even if they did not pick up the guest, and the customer service of the front desk is horrible!! The front desk staff was very rude to us, through the phone and in person. They were not helpful or patient with us at all. I do not recommend this hotel.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 9, 2017 on Hotels
2 out of 5
by A verified traveler

You get what you pay for.

Posted Jan 4, 2017 on Hotels
The hotel is a bit rundown and the towels were small and dirty.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 27, 2016
Cons: Restroom shower
Hotel was good. However was surprised to find out there's a fee to use wifi in your room. Also, left our hotel room for the whole day and coming back at night to find some of our stuff has been touched and cleaned when I didn't authorize anyone to do so. Also, on our first day, water was really low making us unable to take a bath.
4 out of 5
by A verified traveler

Bit run down, but good location

Posted Dec 14, 2016 on Hotels
Location is good, lots of restaurants etc nearby. Property condition can be improved.
3 out of 5
by A verified traveler

Location of hotel is good!

Posted Nov 28, 2016 on Hotels
There for three days. Air Conditioner did not work and there was hair in the bathroom. Moved to second room where everything was fine except the floor was not clean. $60 should get a little cleaner room!
3 out of 5
by A verified traveler

Guam transit

Posted Nov 25, 2016 on Hotels
Although it is their right, they charge me $50 to check in 7 hours early
4 out of 5
Recommended
for Families
by A verified traveler

nice hotel and clean i recommend this hotel

Posted Nov 23, 2016 on CheapTickets
Pros: good
Cons: no
Location: it's near by shopping mall. very comfortable and nice hotel. and very cheap.
i drop in this hotel because of early departure. it's good and clean hotel
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Nov 19, 2016
Wonderful hotel!! I love the facility and the security of the hotel itself, it's amazing
4 out of 5
Recommended
for Everyone
by A verified traveler from Republic of korea

Good location but old hotel and little noisy

Posted Nov 11, 2016 on CheapTickets
Good location but old hotel and little noisy cheap!!