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Reviews of Maria's By the Sea Hotel

3.5 out of 5
Maria's By the Sea Hotel
Road Town, Road Town, Tortola

Reviews

8.6

Excellent

Rating 10 - Excellent. 325 out of 643 reviews" "
Rating 8 - Good. 226 out of 643 reviews" "
Rating 6 - Okay. 59 out of 643 reviews" "
Rating 4 - Poor. 24 out of 643 reviews" "
Rating 2 - Terrible. 9 out of 643 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a very nice place to stay and walkable to all the shopping. The room was large and very clean.
Stayed 1 night in Apr 2024
Response from Agnes on Apr 23, 2024
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Marcy

Liked: Cleanliness, staff & service, property conditions & facilities
Great place on the water with super friendly staff. Very clean and comfortable rooms! And is a short walk to Pusser’s!
Stayed 1 night in Apr 2024
Response from Agnes on Apr 23, 2024
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Roe

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms and very convenient to the marina. Food on property is good and so is service.
Stayed 1 night in Apr 2024
Response from Agnes on Apr 23, 2024
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Michaelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front check in are very friendly and helpful.
Stayed 1 night in Apr 2024
Response from Agnes on Apr 20, 2024
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Location and price. Wow the balcony
Stayed 1 night in Apr 2024
Response from Agnes on Apr 18, 2024
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Steve

Traveled with group
Very lovely right on the water
Stayed 1 night in Apr 2024
Response from Agnes on Apr 13, 2024
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Peter

Very happy w Maria’s. I booked based on other good reviews. My room was on par with many business hotels I’ve stayed at in major US cities. It’s a short walk from the ferry terminal and close to many restaurants. It was very convenient after a long day of travel before picking up a charter boat. Definitely would stay again.
Stayed 1 night in Apr 2024
Response from Agnes on Apr 24, 2024
Thanks for staying with us. We appreciate your feedback.

8/10 Good

Dimitar, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, location was great
Stayed 1 night in Apr 2024
Response from Agnes on Apr 11, 2024
Thanks for staying with us. We appreciate your feedback.

2/10 Terrible

Cheilinett

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The ac stop working during the night. I call to see if someone can come and assist they was nobody to assist us. I ask the security guy he say there is nobody in here to help me with that. The room that I booked was not the room that i received because they they ain had the room that I pay for available.
Stayed 2 nights in Apr 2024
Response from Agnes on Apr 8, 2024
Thanks for staying with us. We appreciate your feedback. We apologize for any inconvenience caused.

8/10 Good

Ralph

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was only one day didn’t get to see everything
Stayed 1 night in Apr 2024
Response from Agnes on Apr 8, 2024
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Anke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are quite spacious. Everyone was very kind and sociable
Stayed 2 nights in Apr 2024
Response from Agnes on Apr 8, 2024
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

John

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Loved the big cool rooms - we were there for 7 nights so really valued the space
Stayed 3 nights in Mar 2024
Response from Agnes on Apr 8, 2024
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Agnes on Apr 2, 2024
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Michael, St. Helens

Traveled with partner
Liked: Property conditions & facilities
Yo
Stayed 3 nights in Mar 2024
Response from Agnes on Apr 2, 2024
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Roxane

Stayed 1 night in Mar 2024
Response from Agnes on Apr 17, 2024
Thanks for staying with us. We appreciate your feedback.

8/10 Good

Gerardo

Liked: Cleanliness, staff & service
Nice beach area
Stayed 1 night in Mar 2024
Response from Agnes on Mar 26, 2024
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

KShante

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Agnes on Mar 23, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Kenneth, Slidell

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Immaculate, ocean view and balcony available, near the ferry.
Stayed 1 night in Mar 2024
Response from Agnes on Mar 18, 2024
Thanks for staying with us. We appreciate your feedback.

6/10 Okay

Gregory

Good location to services outside of hotel. Hot water was not functioning the first night but was fixed by late morning the following day.
Stayed 3 nights in Mar 2024
Response from Agnes on Mar 18, 2024
Thanks for staying with us. We appreciate your feedback.

2/10 Terrible

Oksana

Stayed 1 night in Mar 2024
Response from Agnes on Apr 5, 2024
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Amit

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only reason I gave a 4 star for property facilities is because I ate at their restaurant and ordered a chicken ceaser salad and it came completely wet and soggy with chicken on top. Never eaten a ceaser salad like that. Other than that the stay was good. Just the food I tried I did not like.
Stayed 4 nights in Mar 2024
Response from Agnes on Mar 11, 2024
Thanks for staying with us. We appreciate your feedback.

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Accessibility to downtown.
Stayed 2 nights in Feb 2024
Response from Agnes on Mar 3, 2024
Thank for staying with us. We look forward to welcoming you again in the future

10/10 Excellent

robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A short walking distance from the ferry and walking distance to docks. Clean, quiet, and a very short walk to numerous dining locations. The staff was friendly and helpful.
Stayed 1 night in Feb 2024
Response from Agnes on Feb 27, 2024
Thank you your review. We look forward to welcoming you again.

8/10 Good

Yasmin

Stayed 1 night in Feb 2024
Response from Agnes on Mar 23, 2024
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I ended up staying here on a last minute trip to Tortola and was impressed by this property. Clean, well maintained and the staff were extremely friendly!
Stayed 1 night in Feb 2024
Response from Agnes on Feb 23, 2024
Thank you for your review. We look forward to welcoming you again.

10/10 Excellent

Amy

Traveled with family
Easy access to ferry terminal and restaurants
Stayed 1 night in Feb 2024
Response from Agnes on Feb 23, 2024
Thank you for your review. We appreciate it.

10/10 Excellent

Kimberly, Oak Island

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Agnes on Feb 23, 2024
Thank you for your review.

10/10 Excellent

Charles A

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Agnes on Feb 16, 2024
Thank for your review.

10/10 Excellent

Mary

Liked: Property conditions & facilities
A great stay. Pool was nice.
Stayed 1 night in Feb 2024
Response from Agnes on Feb 16, 2024
Thank you for your review.

10/10 Excellent

Clyde

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is a good hotel - the room was good and clean. The staff was efficient. I’d recommend to friends
Stayed 4 nights in Feb 2024
Response from Agnes on Feb 16, 2024
Thank you for staying with us.

10/10 Excellent

Lori

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again.
Stayed 1 night in Feb 2024
Response from Agnes on Feb 9, 2024
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, very nice room with microwave, refrigerator & small bar area with coffee. The staff was wonderful! Everyone including the housekeeping lady who greeted me with "Good Morning Love," were wonderful. I would definitely stay here again & , God wiling, I will again soon
Stayed 1 night in Feb 2024
Response from Agnes on Feb 9, 2024
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Agnes on Feb 9, 2024
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

janet

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
2 minute walk from the ferry terminal, taxi stand in front of the hotel, restaurant on site with ocean side terrace, lots of shops and restaurants nearby. arranged a ride the day before with one of the taxis to get to the airport today, worked seamlessly.
Stayed 3 nights in Feb 2024
Response from Agnes on Feb 9, 2024
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

ANGELLA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Maria's is like a home away from home and the staff are very professional and frendly.
Stayed 6 nights in Jan 2024
Response from Agnes on Feb 6, 2024
Thanks for staying with us. We appreciate your feedback.

4/10 Poor

Jeremy

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Tired and in need of a renovation
Stayed 1 night in Jan 2024
Response from Agnes on Feb 4, 2024
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Joanna

Rxcellent
Stayed 6 nights in Jan 2024
Response from Agnes on Jan 29, 2024
Thanks for staying with us. We appreciate your feedback.

8/10 Good

Julie, Burlington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Agnes on Jan 30, 2024
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Tori

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern.
Stayed 1 night in Jan 2024
Response from Agnes on Jan 29, 2024
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Mariam

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short walk from the ferry dock with shopping and dining very close
Stayed 1 night in Jan 2024
Response from Agnes on Jan 29, 2024
Thanks for staying with us. We appreciate your feedback.

6/10 Okay

Navaratna

Stayed 2 nights in Jan 2024
Response from Agnes on Mar 23, 2024
Thanks for staying with us. We appreciate your feedback.

8/10 Good

Kert

Traveled with group
Liked: Amenities
Stayed 1 night in Jan 2024
Response from Agnes on Jan 16, 2024
Thanks for staying with us. We appreciate your feedback.

8/10 Good

Marc

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Downtown
Convientily located downtown, walking distane to many shops. Good food and service in restaurant. WiFi was solid. Shower was weak but hot. Room had fridge and microwave. Right on the water but no beach, just rocks.
Stayed 11 nights in Dec 2023
Response from Agnes on Jan 12, 2024
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Atnel

Stayed 1 night in Jan 2024
Response from Agnes on Jan 12, 2024
Thanks for staying with us. We appreciate your feedback.

4/10 Poor

Bernadette

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This property needs lost of maintenance Have 2 shower 1 barely work have TV but it’s not working!!! Have a sofa bed, no linens no ice vending machine!!! It’s in a nice location just need a lot of maintenance!!!
Stayed 1 night in Dec 2023
Response from Agnes on Dec 31, 2023
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Rodney

Stayed 1 night in Dec 2023
Response from Agnes on Jan 22, 2024
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Kenneth

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very please with this hotel. We just got back from a week in Tortola. Maria’s is about a 20 minute taxi drive from the airport. Hotel is nicely located with convenient walking access to plenty of restaurants, grocery stores, cruise pier, taxi stands, and the ferry terminal. The overall hotel and room were clean. Staff was friendly. We enjoyed 4 meals here: 2 breakfasts and 2 dinners. The cost for the meals was comparable to those of restaurants in the surrounding area. Our room had a fabulous AC unit. The common spaces were open with many fans. With highs in the low 80s, the temperature of the hotel was lovely. The hotel has an associated car rental. We didn’t use this because I was frankly scared of driving on the left side of the road. :D The hotel has great views of Road Town’s harbor and of the hills in the island’s center. Loved watching the cruise ships and ferries move about, as well as the numerous sail boats. We would stay at this hotel again without hesitation.
Stayed 7 nights in Dec 2023
Response from Agnes on Dec 28, 2023
Thanks for staying with us. We appreciate your feedback.

8/10 Good

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Agnes on Dec 28, 2023
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Agnes on Dec 28, 2023
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Brandon

Stayed 1 night in Dec 2023
Response from Agnes on Dec 28, 2023
Thanks for staying with us. We appreciate your feedback.