Ratings based on 67 Verified Reviews

4.1 out of 5
93% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from winnipeg

nice hotel but a isolated location

Posted Sep 26, 2016
Pros: pool, staff, cleanliness, room
Cons: the hotel needs a consider a shuttle service for its guests to tamarindo or a similar location
Location: isolated location, limited activities narby
good food, staff, clean, nice pool, nice facilit. limited access to any activity
Comment from Hotel Management
Oct 12, 2016 by Roberto Castro, Hotel Management
Thank you for share your experience with others, your comments help us to improve our services. We will do our best to assist our costumers with any arrangement.
4 out of 5
Recommended
for Everyone
by A verified traveler

Private hotel away from resorts

Posted Aug 27, 2016
Nice private hotel away from the chaos of resorts. Nice pool, nice outdoor restaurant serving complimentary breakfast and dinner, with lunch available at a charge. Great fresh food. Super friendly and accommodating staff. Close to beaches and towns. Only downfall.. Bed was too hard.
Comment from Hotel Management
Sep 12, 2016 by Roberto C., Hotel Management
Thank you for share your experience with others. For us it´s very important to know our costumers reviews, Our restaurant is one of the best in the area, with fresh food every day. Our rooms are clean and confortable, we are working to made everybody experience something good to remember Roberto Castro General Manager Best Western Camino a Tamarindo Hotel and Conference Center
4 out of 5
Recommended
for Couples
by A verified traveler from Minnesota

Quiet friendly atmosphere, great pool, good food.

Posted Mar 9, 2016
Pros: Pretty gardens Restaurant Pool
Cons: Have sight seeing information. Warn about parking under that tree!!!
Location: We found Flamingo Beach the last day, it was our favorite.
We spent a full week here. It's a nice hotel, with a good restaurant and great pool. The best included breakfast we've ever had on a stay. When booking our trip I thought all of the rooms were poolside. When we arrived we were given one that wasn't. After asking they moved us. I would have been disappointed if we would have stayed there. They need to have maps and sight seeing information. They say they do when booking but didn't and most of staff was no help. Except Artundo, he helped us plan the next day during our evening meals. He made our trip so much better and is a really wonderful employee. Because of him we have recommended this hotel to friends and family. Overall a very good experience.
Comment from Hotel Management
Apr 18, 2016 by Roberto Castro, Hotel Management
Thank you for share your experience about our hotel with others, also We apologize for any inconvenience during your stay. We are here to provide a quality costumer service and any comment help us to be better day after day Thank you very much
3 out of 5
Recommended
for Everyone
by A verified traveler

Clean, affordable

Posted Mar 6, 2016
Pros: The hotel grounds, gardens, cleanliness of the place, the food, the cocktails, the pool are very well taken care of, this is a small cute hotel.
Cons: Add exhaust vent to the bathrooms. The shower drainage, better training to concierge staff.
Location: It is located nearby the beach, however you will need a car to drive to beaches. It is a nice stop hotel.
The hotel was clean & well taken care of, the bedroom was cute and small, the bed was comfortable and very clean. The bathroom was smaller than expected, and there is no exhaust fan nor air conditioning so it gets really warm and smelly. The shower did not drain properly. Breakfast included was delicious, also good dinner and cocktails. The pool & garden area are beautiful and well taken care of. Their cleaning staff, and restaurant staff is great. However, they need to improve big time on their concierge staff check in, check out - they really need more training, and to pay more attention: During check out, we were double charged, and then it took a long time to straighten up the bill. Our relatives were mistakenly checked in 1 night only, when it was clearly stated that it should be 2 nights, then they were called at 6AM next day to "check if they were still there..."
Comment from Hotel Management
Apr 18, 2016 by Roberto Castro, Hotel Management
Thank you very much for share your experience in our hotel. We apologize for all the inconvenience during your stay. All your comments will help our concierge staff an the others to do their job better. We hope to see you again in our hotel. Roberto Castro General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great value

Posted Feb 10, 2016
Great pool, best part was walking only a few steps to reach it. Beautiful property with pretty landscaping. Very clean room, awesome breakfast, good service from all the staff.
Comment from Hotel Management
Feb 25, 2016 by RC, Hotel Management
Thank you very much for share your comments with others. We feel very proud when people have good comments about our customer service and our hotel We hope to see you again in our Hotel. Roberto Castro General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from florida

Nice hotel not close to the beach

Posted Feb 10, 2016
Pros: Great pool.
Cons: Transport.
Location: Nothing nearby you have to go to Tarimindo.
Nice hotel friendly but they need a shuttle rip off taxis to and from Tamirindo beach, hired a car in the end which was expensive.
Comment from Hotel Management
Feb 25, 2016 by RC, Hotel Management
Thank you for share your comments. We always recommend to rent a car. There are lots of attractions close to the hotel and the best way to get there without spending to much money is renting a car. Our location is unique close to attractions and away from busy towns Roberto Castro General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Very Clean

Posted Jan 4, 2016
New owners. Clean hotel and felt safe.sleeping there. RoomShop need soundproofing and bed was hard for our taste.
Comment from Hotel Management
Feb 25, 2016 by rc, Hotel Management
Thank you for share your experience with us. Your comments will help us to do better. We are in the process of invest more in our hotel always looking to offer a better service to our guests- We hope to host you and your family again Roberto Castro General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston

nice hotel location and members with hospitality.

Posted Dec 6, 2015
Pros: It is very clean, very quiet, a real place to relax for a nice vacation.
Cons: I could not ask for anything better other than if it is possible to put down sometime room price.
Location: no reason to buy food outside of the hotel. At 100 meters there is a store where basics needs can be found. Near by beaches and parks.
I had not only a nice stay, but had help from employees of the hotel helping me planning activities because they know the area more than I do. I am very happy about my experience. I will do it again.
Comment from Hotel Management
Feb 25, 2016 by RC, Hotel Management
Thank you for your review. We are glad to know that you have a great experience in our hotel. Our staff know the area very well and they can recommend what to do during your stay. Our restaurant has different options of local and international food, the best in the area We hope to share with you our PURA VIDA spirit in your next visit!!! Roberto Castro General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Fort Lauderdale Fl.

Excellent

Posted Nov 17, 2015
I dont know if the above scale rated my choices properly but they were all EXCELLENT from the people to the resturant to the room. This place is a gem... Had a wonderful time and will recomend this to anyone who asks. Thanks Again......
Comment from Hotel Management
Apr 18, 2016 by Roberto Castro, Hotel Management
Hola and Gracias for your good comments, We are proud to know that you had a great time with us. Our hotel is located in a unique pleace with easy access to local attractions that only Guanacaste can offer to you. We hope to see you again and share some time together Roberto Castro General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel but not walking distance to anything...

Posted Apr 28, 2015
Location: The hotel is 7 km ($10) from Tamarindo downtown restaurants and beach - so the location is not very ideal.
The hotel is clean and the staff were very friendly.