Ratings based on 174 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Minnesota

Quiet friendly atmosphere, great pool, good food.

Posted Mar 9, 2016
Pros: Pretty gardens Restaurant Pool
Cons: Have sight seeing information. Warn about parking under that tree!!!
Location: We found Flamingo Beach the last day, it was our favorite.
We spent a full week here. It's a nice hotel, with a good restaurant and great pool. The best included breakfast we've ever had on a stay. When booking our trip I thought all of the rooms were poolside. When we arrived we were given one that wasn't. After asking they moved us. I would have been disappointed if we would have stayed there. They need to have maps and sight seeing information. They say they do when booking but didn't and most of staff was no help. Except Artundo, he helped us plan the next day during our evening meals. He made our trip so much better and is a really wonderful employee. Because of him we have recommended this hotel to friends and family. Overall a very good experience.
Comment from Hotel Management
Apr 18, 2016 by Roberto Castro, Hotel Management
Thank you for share your experience about our hotel with others, also We apologize for any inconvenience during your stay. We are here to provide a quality costumer service and any comment help us to be better day after day Thank you very much
3 out of 5
by A verified traveler

Clean, affordable

Posted Mar 6, 2016
Pros: The hotel grounds, gardens, cleanliness of the place, the food, the cocktails, the pool are very well taken care of, this is a small cute hotel.
Cons: Add exhaust vent to the bathrooms. The shower drainage, better training to concierge staff.
Location: It is located nearby the beach, however you will need a car to drive to beaches. It is a nice stop hotel.
The hotel was clean & well taken care of, the bedroom was cute and small, the bed was comfortable and very clean. The bathroom was smaller than expected, and there is no exhaust fan nor air conditioning so it gets really warm and smelly. The shower did not drain properly. Breakfast included was delicious, also good dinner and cocktails. The pool & garden area are beautiful and well taken care of. Their cleaning staff, and restaurant staff is great. However, they need to improve big time on their concierge staff check in, check out - they really need more training, and to pay more attention: During check out, we were double charged, and then it took a long time to straighten up the bill. Our relatives were mistakenly checked in 1 night only, when it was clearly stated that it should be 2 nights, then they were called at 6AM next day to "check if they were still there..."
Comment from Hotel Management
Apr 18, 2016 by Roberto Castro, Hotel Management
Thank you very much for share your experience in our hotel. We apologize for all the inconvenience during your stay. All your comments will help our concierge staff an the others to do their job better. We hope to see you again in our hotel. Roberto Castro General Manager
5 out of 5
by A verified traveler

Great value

Posted Feb 10, 2016
Great pool, best part was walking only a few steps to reach it. Beautiful property with pretty landscaping. Very clean room, awesome breakfast, good service from all the staff.
Comment from Hotel Management
Feb 25, 2016 by RC, Hotel Management
Thank you very much for share your comments with others. We feel very proud when people have good comments about our customer service and our hotel We hope to see you again in our Hotel. Roberto Castro General Manager
3 out of 5
by A verified traveler from florida

Nice hotel not close to the beach

Posted Feb 10, 2016
Pros: Great pool.
Cons: Transport.
Location: Nothing nearby you have to go to Tarimindo.
Nice hotel friendly but they need a shuttle rip off taxis to and from Tamirindo beach, hired a car in the end which was expensive.
Comment from Hotel Management
Feb 25, 2016 by RC, Hotel Management
Thank you for share your comments. We always recommend to rent a car. There are lots of attractions close to the hotel and the best way to get there without spending to much money is renting a car. Our location is unique close to attractions and away from busy towns Roberto Castro General Manager
4 out of 5
by A verified traveler

Schönes Hotel ausserhalb von Tamarindo

Posted Feb 1, 2016 on Hotels
Das Hotel ist klein aber fein, die Zimmer sind um den riesigen Pool herum gebaut und bieten alles was man braucht. Das inbegrffenene Frühstück ist nicht Buffet sondern a la Carte und für die weiteren Essen bietet das Restaurant eine relativ beschränkte Karte an. Ich habe dieses Hotel gewählt weil ich etwas weg sein wollte vom aktiven Strandleben in Tamarindo und weil das Hotel auf seiner Seite einen Gratis-Shuttle in die nähere Umgebung anbietet. Leider war das nicht der Fall, das bieten sie seit Monaten nicht mehr an. Dann sollten sie das aber auch auf der Seite des Hotels entfernen, denn man musste jedes Mal ein teures Taxi zahlen wenn man irgendwohin wollte. Zusammenfassend würde ich sagen, jederzeit gerne wieder, aber nur wenn man mit Auto unterwegs ist und jederzeit in die nähere Umgebung an den Strand oder zum Nachtessen fahren kann!
Comment from Hotel Management
Apr 30, 2016
Vielen Dank für Ihre Kommentare und wir stimmen Ihnen zu, dass wirklich ein Auto brauchen viele der zahlreichen Attraktionen von unserem Standort angeboten besuchen Wir wollen wieder visitarni und genießen noch die von unserem schönen Land angeboten Schönheiten Roberto Castro Hauptgeschäftsführer
4 out of 5
by A verified traveler from Baja California, Mexico

Hotel con un costo muy económico y buen servicio

Posted Jan 25, 2016
Pros: La limpieza del hotel
Cons: La variedad de los alimentos
Location: Ubicación accesible para distintas playas, ya en las playas, prácticas de distintos deportes acuáticos, caminar por la orilla del mar, etc.
El Hotel está situado en una buena ubicación que permite acceder a otras playas, está muy limpio y el personal es muy atento y amable, las instalaciones son suficientes sin ser de lujo. Nuestra estancia fue muy grata y volvería a este hotel sin duda.
Comment from Hotel Management
Feb 26, 2016 by RC, Hotel Management
Gracias por tan buena y evaluacion y compartir su experiencia con otros. Definitivamente nuestra ubicación es privilegiada, cerca de diferentes atracciones y alejado del masivo movimiento de las comunidades cercanas, es como tener tu propio OASIS en medio de todo. Esperamos poder compartir con usted muy pronto Roberto Castro Gerente General
3 out of 5
by A verified traveler

Very Clean

Posted Jan 4, 2016
New owners. Clean hotel and felt safe.sleeping there. RoomShop need soundproofing and bed was hard for our taste.
Comment from Hotel Management
Feb 25, 2016 by rc, Hotel Management
Thank you for share your experience with us. Your comments will help us to do better. We are in the process of invest more in our hotel always looking to offer a better service to our guests- We hope to host you and your family again Roberto Castro General Manager
5 out of 5
by Ernesto from Heredia

Excelente servicio al cliente

Posted Dec 27, 2015 on Hotels
Sin duda uno de los puntos altos es el servicio al cliente, muy buena atención. El lugar es perfecto para descansar luego de recorrer la zona de las playas (Tamarindo a solo 6 minutos), la piscina perfecta para relajarse, las habitaciones pequeña pero cómodas, con todo lo necesario (A/C, tv con cable, caja de seguridad, etc.) Regresaremos en cuanto podamos.
Comment from Hotel Management
Apr 30, 2016
Muchas gracias por tan excelente evaluación. Nos llena mucho de orgullo saber que cumplimos sus expectativas, y sabemos que tenemos que mejorar dia con dia, y es lo que tratamos de hacer para que nuestros clientes tengan unas vacaciones inolvidables Esperamos poder compartir con ustedes de nuevo Roberto Castro Gerente General
4 out of 5
by charles from France, Montpellier

Très bien

Posted Dec 11, 2015 on Hotels
Hotel placé entre Tamarindo et Flamingo, en dehors des bruits des villes. Grande piscine, personnel agréable.
Comment from Hotel Management
Apr 30, 2016
Merci beaucoup pour vos commentaires, je suis heureux de savoir que votre séjour dans notre hôtel était agréable, nous sommes fiers de notre emplacement car nous savons que de nombreux endroits sont accessibles à partir d'ici. Nous souhaitons que nous pouvons visiter à nouveau Roberto Castro directeur général
5 out of 5
by A verified traveler from Boston

nice hotel location and members with hospitality.

Posted Dec 6, 2015
Pros: It is very clean, very quiet, a real place to relax for a nice vacation.
Cons: I could not ask for anything better other than if it is possible to put down sometime room price.
Location: no reason to buy food outside of the hotel. At 100 meters there is a store where basics needs can be found. Near by beaches and parks.
I had not only a nice stay, but had help from employees of the hotel helping me planning activities because they know the area more than I do. I am very happy about my experience. I will do it again.
Comment from Hotel Management
Feb 25, 2016 by RC, Hotel Management
Thank you for your review. We are glad to know that you have a great experience in our hotel. Our staff know the area very well and they can recommend what to do during your stay. Our restaurant has different options of local and international food, the best in the area We hope to share with you our PURA VIDA spirit in your next visit!!! Roberto Castro General Manager