Ratings based on 105 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from US

Posted Oct 23, 2016
Pros: La comida es muy buena
Cons: el compromiso que se adquiere, la caja de seguridad no funcionaba me indicaron que enviarían a revisar y no llegaron
Location: hay muchas playas para seleccionar
Fue muy tranquila y todo a su tiempo, tienen muy buena comida además que tiene coctel de bienvenidas el cual estaba muy bueno
5 out of 5
by A verified traveler from NS, Canada

Beautiful little hotel

Posted Sep 8, 2016
Hotel conchal is a beautiful little resort only 10 minute walk too the most amazing beach. Our whole experience at this hotel was lovely. It was very clean and the rooms spacious and comfortable (a/c) There is a great pool and sunning area. The restaurant serves amazing food and drinks. You have an option to pay now or add the meals/ drinks to the room and pay on checkout which is very nice and has all inclusive feel. Most importantly the staff was extremely kind and helpful. I will definitely return.
5 out of 5
by A verified traveler from new orleans

Very relaxing ambiance, close to everything.

Posted Aug 13, 2016
No complaints. Beautiful, relaxing and walking distance to the cute little town and Conchal Beach. Can't wait to go back.
Comment from Hotel Management
Aug 15, 2016 by Simon, Hotel Management
Thank you its great to hear you had a good stay in the area.
5 out of 5
by Dan

Posted Aug 11, 2016 on Hotels
Comment from Hotel Management
Aug 15, 2016 by General Manager, Hotel Management
We are so glad you enjoyed your stay. Thank you for your visit!
4 out of 5
by Scott from Las Vegas

Conceal Stay

Posted Jul 27, 2016 on Hotels
We had a good stay for a week. The staff was very friendly and helpful.
Comment from Hotel Management
Aug 15, 2016 by General Manager, Hotel Management
Thank you for choosing to stay with us! Happy travels!
5 out of 5
by A verified traveler

A week in CR

Posted Jul 19, 2016
Great place, very charming and welcoming. The place is very well taken care of daily, great team of workers! Hilda and Simon are super helpful and friendly. Rooms are simple but very nice and comfortable. Wifi and Air conditioning work well. Food at the hotel excellent too with a wonderful ambiance. Gustavo one of the waiters is fantastic, funny, sweet and extremely professional. The hotel is in small town Brasilito, and it is a walk from two nice beaches Brasilito and Conchal. You need a car to visit the rest of them. Taxis are outrageous! This hotel is wonderful! Great choice;)
Comment from Hotel Management
Jul 25, 2016 by Simon, Hotel Management
So glad you enjoyed your stay!!! Thanks for choosing Conchal Hotel!!
5 out of 5
by Gerhard from der Schweiz

Idyllisch, farbenfrohes Hotel mit super Restaurant

Posted Jul 16, 2016 on Hotels
Wunderschönes idyllisches Hotel mit super Restaurant und sehr hilfsbereitem und freundlichem Personal
5 out of 5
by A verified traveler from Costa Rica

Nice, comfortable hotel.

Posted Jul 15, 2016
Pros: The staff was so friendly and helpful. The grounds were beautiful.
Location: Great restraunts, beautiful beaches
We stayed there 2 days. The staff was very helpful. They helped order our day trips and everything was perfect. Had a great time.
Comment from Hotel Management
Jul 16, 2016 by Simon, Hotel Management
Thank you we are so happy you had a good stay!
3 out of 5
by A verified traveler from San Diego

Live band was good!

Posted Jun 9, 2016
Pros: Clean, clear pool, welcome drink, live band, cold A/C.
Cons: Pest control, better TV's, better check in area, better parking.
Location: In Brasilito.... a rather sleepy town of a few hotels, sodas, and shops. Go to Playa Flamingo or Potrero for things to do.
Convenient location right off the main road but, if you get one of the three rooms toward the front, as I did, you can hear the trucks and motorcycles go by. Check in was a bit confusing... it's upstairs while the rooms are downstairs... Welcome drink upon arrival was nice when it's 90 outside... Pool is cool and crystal clear...nice. Room was decent, nothing special. A/C was cold, big bonus. Lot's of ants and spiders - to be expected in the tropics. TV is really no good - no biggie. The night I stayed they had a one man live band playing upstairs in the restaurant. HE ROCKED! Best part of the Conchal. Parking is a bit of a challenge right off the hwy with only a few spaces. Overall decent but not worth the $75 I paid. Better choices elsewhere.
Comment from Hotel Management
Jun 14, 2016 by Simon, Hotel Management
Thanks for your review, just to note that we do have an overflow parking area with plenty of extra spaces. Sorry for your trouble checking in - there is already clear signage to the upstairs area but we will work to improve this. Our musician is Charly Lopez - you can find him on facebook and other social media.
1 out of 5
by Angela from San Diego

No Water

Posted Jun 4, 2016 on Hotels
Awful. The hotel has a policy of shutting off water in the evenings which they did not mention in their Hotels.com description. (I never would have booked a room if they did) Also, management didn't tell us when we checked in and there are no signs in the room saying water would be turned off. We found out about it when we got back to the hotel after dinner (hot day) and we couldn't take showers and flush the toilet. Our room also did not always have hot water. To make it worse, when I told the 2 ladies working there, one said she would fix the problem then ignored us and the other glared at me and made me feel like I shouldn't be asking her about it. Awful customer service. How can they describe themselves as a 3 star and not have running water and hot water at all times? I would rate the hotel a 1 Star.
Comment from Hotel Management
Jun 14, 2016 by Simon, Hotel Management
So sorry for your problems with the water. This issue was certainly not hotel policy, but rather a result of the drought situation we have been experiencing in this area for the last 3 years, which finally started to take effect on the town water supply. Actually we were all taken by surprise, as we received no warning that the town supply would be cut off for some periods. At other times there was very low water pressure which meant there was water, but not enough pressure to reach our solar water heater installed on the roof - so no hot water which you also experienced. Within a few days we had installed our own back up tanks to ensure the supply for our guests, but obviously there were serious problems until this was up and running. Luckily since this time the rain has started and the town water supply is back. At the time we did explain the situation to all guests in-house as well as on check-in, and also posted information in the reception and breakfast areas. We also offered free breakfast and desserts as a gesture to your family - which might seem inadequate but the situation really was beyond our control. Our hotel policy is actually to find alternative accommodation for our clients in any extreme circumstances, an offer which was not taken up. Thank you for your concerns about the staff we will be investigating further.