Ratings based on 594 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
89% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from Mexico.

Hotel en la Playa

Posted Sep 19, 2016
Pros: La ubicación es buena y el servicio del personal es muy atento.
Cons: El servicio de sillas, bebidas y sombrillas en la zona de playa es muy malo. No hay nadie atendiendo. El menú de alimentos es limitado.
Location: Hay parques y reservas naturales, y actividades como buceo.
La playa frente al hotel es muy bonita. El hotel tiene ya sus años pero está bien conservado. Es un hotel más bien familiar y no tanto para solteros o parejas. Le falta tener mejor servicio de sillas, bebidas y sombrillas en la playa.
Comment from Hotel Management
Sep 23, 2016 by Eric_Gutierrez, Hotel Management
Gracias por tomar su tiempo para escribir sobre su experiencia durante su visita a nuestro hotel. En nombre del personal queremos agradecerle por el tiempo compartido durante su estancia. Sobre el menú del Restaurante Arenas este cuenta con un menú general, otro menú vegetariano, platillos Gluten Free y su respectivo menú vegano el cual está a disposición de todos nuestros huéspedes cuando así lo solicitan. Así mismo, nuestro Restaurante Arenas cuenta con noches temas: Miércoles de noche Italiana, Jueves de noche Asiática, Viernes de noche Típica Costarricense y Sábado con noche Mexicana. Las otras noches son con platillos especiales, a la carta o noches internacionales. Efectivamente desde nuestro hotel se pueden acceder a tours, actividades, parques nacionales y un sinfín de opciones. Playa Flamingo es una de las playas más hermosas de la costa guanacasteca y nuestra propiedad fue construida en 1989, la actual administración realiza mejoras muy significativas en su mantenimiento y nos agrada que este esfuerzo sea reconocido en su comentario. Estamos trabajando gradualmente en el mejoramiento de la atención en la playa y su observación la tomamos con muy buenos ojos , agradecemos todos los comentarios positivos o negativos de nuestros huéspedes, los cuales son nuestra razón de ser y con sus sugerencias mejoramos la operación. Una vez más muchas gracias por su opinión y comentarios.
4 out of 5
by A verified traveler

Best Sunset location ever

Posted Sep 15, 2016
Pros: Everything, and location. location. location.
After leaving another hotel that did not meet up to expectations, The Flamingo was the perfect affordable solution. If I had known in advance it would have been my stay for the entire trip. I most certainly will be staying there again.
5 out of 5
by A verified traveler from Costa Rica

Calidez humana

Posted Aug 29, 2016
Excelente atención en todo momento. El personal del hotel siempre está pendiente de cómo ayudar. Definitivamente volvería.
Comment from Hotel Management
Sep 4, 2016 by Eric_Gutierrez, Hotel Management
Gracias por tomar parte de tu tiempo para evaluarnos y comentar. Muchas gracias.
4 out of 5
by A verified traveler from r

Overall great hotel.

Posted Aug 28, 2016
It was a great hotel great amenities. One thing I have noticed is that the pool bar closes early at 5. Food wasn't estonishing but it wasn't bad. Drinks were good and staff were friendly.
Comment from Hotel Management
Sep 4, 2016 by Eric_Gutierrez, Hotel Management
Thank you for taking your time to evaluate us and write about Flamingo Beach Resort & Spa. The schedule of Magallanes Wet Bar is from 10:00 AM to 6:00 PM. Sunset Lounge Bar is from 4:00 PM to 11:00 PM and the Pub & Gambling Bar is from 8:00 PM to 2:00 AM. Once again thank you for your comments.
5 out of 5
by A verified traveler from Las Vegas, NV

Beautiful Hotel

Posted Aug 28, 2016
I loved this hotel it's beautiful and close to the beach, their pool was beautiful and clean and had a bar. This stay was so relaxing and the great staff made our stay that much better. I will definitely be back to Flamingo Beach Resort :)
Comment from Hotel Management
Sep 3, 2016 by Eric_Gutierrez, Hotel Management
Thank you for taking your time to evaluate us and write about Flamingo Beach Resort & Spa. We are glad to know you enjoyed your time with us. Also we will be happy to host you in the future.
5 out of 5
by A verified traveler

Posted Aug 25, 2016
Very nice I enjoyed everything Staff was very helpful and Curties
Comment from Hotel Management
Sep 3, 2016 by Eric_Gutierrez, Hotel Management
Thank you for your evaluation.
5 out of 5
by A verified traveler

Great amenities and great staff. Beautiful beach.

Posted Aug 20, 2016
Pros: Accommodating staff and amenities.
Cons: Adding a hotel map in the room locating all the different amenities.
Location: Good location. Close to many adventure activities like fishing, inland tours, horseback riding, ATV riding and more.
Great staff and very attentive. One of the better beaches in the area. Very pleasant and better suited for families looking for a perfect beach experience.
Comment from Hotel Management
Sep 14, 2016 by Eric_Gutierrez, Hotel Management
Thank you very much for your five star review about Flamingo Beach Resort & Spa!
3 out of 5
by A verified traveler from NJ

had communication issues.unless you spoke Spanish

Posted Aug 15, 2016
Pros: Close to beach- Warning the beach is public and dogs & pets are allowed on the beach & NO life guards at beach or pool.
Cons: Cleaning service should improve. If the Hotel markets to US-residence they should speak English .
Location: Plenty of Restaurants around the hotel.
When we arrived the bed linen were dirt & had sand in between sheets. Coffee mugs were chipped and dirty.tried talking to the cleaning staff who did not understand English at all-kept making the beds with same dirty linen. Kitchen & wait staff were great!! food was good. Front desk was not helpful and had communication problems. Not many activities for families. and did not have enough entertainment.
Comment from Hotel Management
Sep 14, 2016 by Eric_Gutierrez, Hotel Management
Thank you for your comment. I am very sorry to learn that your experience here was less than adequate. All our guests' comments are always welcome, both positive and negative; therefore, your feedback is very much appreciated. Although we apologize for missed on fully meeting your expectations due to the lack of costumer service at the room, we would like to clarify that this is not a synonymous with the Flamingo Beach Resort & Spa high standards. however, it is important to underline that your statements does not reflect the true level of service offered at our hotel.
4 out of 5
by A verified traveler

Posted Aug 13, 2016
Not all of the hotel staff were nice until we tipped them. \
Comment from Hotel Management
Sep 14, 2016 by Eric_Gutierrez, Hotel Management
Thank you for your comment.. All our guests' comments are always welcome, both positive and negative; therefore, your feedback is very much appreciated in order to correct this situacion you wrote. Once again thank you for your comment.
5 out of 5
by A verified traveler from Phoenix, AZ

Clean and friendly staff, close to the beach!

Posted Aug 3, 2016
The staff was always friendly and helpful. We felt safe the entire time. The rooms were clean. This was our first trip to Costa Rica and we were impressed! We chose the all inclusive option. We ordered off the menu more often than eating at the buffet, although when we ate at the buffet it was good food! We will go back again for sure.
Comment from Hotel Management
Aug 8, 2016 by Eric_Gutierrez, Hotel Management
Thank you for your evaluation. We really appreciate your feedback.