Breakfast, lunch, dinner served; local cuisine, pool views
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Reviews of Hotel Hacienda Mar

3 out of 5
Hotel Hacienda Mar
Playa Carrillo, Guanacasta, Puerto Carrillo, Guanacaste

Reviews

7.6

Good

Rating 10 - Excellent. 9 out of 26 reviews" "
Rating 8 - Good. 11 out of 26 reviews" "
Rating 6 - Okay. 1 out of 26 reviews" "
Rating 4 - Poor. 1 out of 26 reviews" "
Rating 2 - Terrible. 4 out of 26 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Arnoldo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Staff was friendly and helpful, they got a nice breakfast, room are comfortable and in general a nice stay
Pool
Stayed 2 nights in Jan 2022

8/10 Good

Julio

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

8/10 Good

Alonso

Business traveler
Liked: Cleanliness, property conditions & facilities
Small family own hotel. Nothing special.
Stayed 1 night in Nov 2021

10/10 Excellent

Alonso

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacaciones en familia
Tiene cosas muy positivas, la piscina segura para los niños y de buen tamaño, el desayuno excelente, la comida del restaurante muy buen precio y sabor, cerca de la playa, con relación a las habitaciones mejorar el tamaño de las almohodas las que hay no son cómodas, basureros más grandes y si pudieran incorporar un congelador pequeño tendrían un 10, estuvo buena la experiencia, los visitará de nuevo sin problema.
Stayed 2 nights in Jul 2021
Response from Staff Hacienda del Mar on Aug 4, 2021
Buenos días Alonso, Reciban un cordial saludo de nuestra parte! En primer lugar agradecerles nos hayan visitado el fin de semana, para nosotros fue un gusto poder atenderles. Por otra parte, para nosotros es muy importante la retroalimentación, agradecemos sus comentarios que nos permiten seguir mejorando nuestro servicio. Esperamos que nos puedan visitar nuevamente. Que tengan un excelente día!

10/10 Excellent

Walter

Stayed 1 night in Feb 2021

2/10 Terrible

VALERIE

Stayed 3 nights in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2020
Response from Nick on Feb 19, 2020
Thanks for your feedback. Please come and visit with us again

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to beach, had nice restaurant area, owner lots of area tips, were very accommodating to our every need.
Stayed 3 nights in Feb 2019
Response from Hacienda del Mar staff on Feb 7, 2019
Hi! We are glad you had a pleasent stay, we hope to see you again.

8/10 Good

Doug, Playa del Coco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When we first drove up we became quite concerned, but soon realized we were looking at the back of the complex. Once we walked into the hotel common area we were supprised how things improved. It opened up into a very nice hacienda. Not real fancy but nice. A gigantic pool with a very nice outdoor bar/restaurant area. Rooms simple but clean. Lots of hot water. Breakfast was very good with excellent service. Made to feel at home by the friendly staff. No language issues as staff provided assistace as our knowledge of spanish is limited. Yes we will be back.
Stayed 1 night in Feb 2019
Response from Hotel Hacienda del Mar staff on Feb 4, 2019
Good morning Thank you for stay in our hotel, we appreciate it and your good comments, We wait for you soon.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was ok for the price. Simple, but quiet and clean.
Stayed 2 nights in Jan 2019
Response from Hotel Hacienda del Mar Staff on Jan 28, 2019
Good morning. Thank you for stay with us and for your feedback!

4/10 Poor

Verified traveler

Business traveler, Traveled with partner
Check in wasn’t easy. I had to email my confirmation to the receptionist even though she could see it on her screen. The room smelled awful, the curtains were almost falling down, the a/c barely worked and we could hear the people snoring/sneezing/breathing in the room next to us. The pool was nice but there were no cushions on the lounge chairs which made for a very uncomfortable lie down. This was NOT worth the nearly $100 we spent on the room.
Stayed 1 night in Jan 2019
Response from Hotel Hacienda del Mar Staff on Jan 22, 2019
Good morning We are sorry for the bad experience you had, we appreciate your comments, this help us to improve. About the issues, we are working hard, at least with the curtains we are changing it for new ones, also we are ventilating the rooms, we are working on that.

8/10 Good

Verified traveler

Stayed 2 nights in Jan 2019
Response from nick on Jan 8, 2019
so pleased you enjoyed your stay

8/10 Good

Yasmin, Costa Rica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Cool pool, good rooms, breakfast could be better, with options
Stayed 1 night in Mar 2018
Response from Luis Villavicencio on Apr 9, 2018
Thank you for your coments, will take care about this.

10/10 Excellent

George, Toronto Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel friendly staff.
Late booking but very nice and quite place. We’ve slept great. Rooms are large breakfast is decent. Daily staff does not speak English but hey least of your problems.
Stayed 1 night in Feb 2018
Response from Luis Villavicencio on Apr 9, 2018
Dear Mr George! Thank you for your coments.

8/10 Good

Meredith, Culver City, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel near a Beautiful Beach
If you're looking for a nice little hotel hear Carrillo Beach in Costa Rica, Hacienda Del Mar is a good choice. It's not fancy, but it's very charming and clean. It's about a half mile down a dirt road from the beach, and it's very peaceful and quiet (except for the howler monkeys in the trees outside). They have a big pool which is really nice to swim in because it's very hot over there; just be careful after you get out of the pool and go into your room all wet because the floors will be slippery. The only recommendations I could make for the hotel are that they should put some glasses in the bathroom so you can rinse your mouth after brushing your teeth; also, washcloths would be nice too. But the room had everything else we wanted, like AC (and it's not that loud which other people complained about in their reviews) and cable TV. The family who runs the hotel is very pleasant and helpful. They serve free breakfast, which is good, but I think they only serve dinner when a lot of guests are there. That's fine because there are small restaurants not too far away. Oh, just one more thing, it would be nice if they had a larger sign at the entrance to the road you have to drive down to get to the hotel. It's easy to miss the turn-off from the main road. But I would definitely recommend Hacienda Del Mar. I think Carrillo Beach is absolutely beautiful, and if I have the chance to go back there, I'd stay at the same hotel again.

10/10 Excellent

Anne, Flagstaff, AZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice accommodations, , very clean and quiet
This is a beautiful hotel. Very well run! Perfect for families with a large pool, trampoline, and pool table. set off the beaten path but close enough to walk to beautiful Carillo beach.

10/10 Excellent

Flora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente, es muy tranquilo y muy bonito
Stayed 3 nights in Dec 2019
Response from Nick on Dec 31, 2019
Thanks for visiting, pura vida

2/10 Terrible

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Pésimo personal, no saben manejar una reservación por expedía
Stayed 1 night in Nov 2019
Response from Nick dailey on Nov 17, 2019
Sorry you were not 100% satisfied with our service.

10/10 Excellent

María Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un ambiente muy familiar y tranquilo.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Es war alles relativ neu renoviert in unserem Zimmer und der Anlage, Der Besitzer mit Rat und Tat engagiert. Unser Zimmer groß, aber relativ dunkel. Das Frühstück etwas mikrig aber durch Nachfrage problemlos um einen Obstteller erweitert. Abseits vom Trubel aber doch nah genug dran. Wir waren zufrieden
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Il y avait des singes dans l’arbre sur le terrain de l’hotel et c’était très tranquille.
Stayed 1 night in Feb 2019
Response from Hacienda del Mar Staff on Mar 6, 2019
Thank you for your feedback!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Me gusto mucho el lugar , Lo recomendare a mis amigos
Stayed 2 nights in Jan 2019
Response from Staff Hotel Hacienda del Mar on Feb 2, 2019
Muchas gracias por hospedarse en nuestro hotel y por gracias por su comentario. Les esperamos pronto!

2/10 Terrible

Claudio

Disliked: Staff & service, property conditions & facilities, room comfort
Da evitare!
Una delusione! Stanza puzzolente, piena di zanzare, priva di zanzariere, condizionatore a una solo (altissima) velocità, niente pale a soffitto, niente frigo, niente asciugacapelli, cassetta di sicurezza rotta, colazione modesta!
Stayed 2 nights in Jan 2019
Response from nick on Jan 8, 2019
so please you enjoyed your stay

6/10 Okay

Carlos, San Ramon Costa Rica

Liked: Cleanliness, staff & service
Hotel sencillo
Hotel muy sencillo con piscina y parqueo, si usted lo quiere solo para dormir y pasar el dia en la playa esta bien. La habiatacion no cuenta con todo lo que dice en expedia
Stayed 3 nights in Mar 2018
Response from Luis Villavicencio on Apr 12, 2018
Estimado Don Carlos ! A que se refiere con que la habitación no cuenta con lo que dice Expeida. Le agradezco su respuesta, ya que si debemos corregir procederemos de inmediato pero necesitamos que usted nos ayude con su respuesta.

2/10 Terrible

HENRY

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Desepcionante
No estuvo bien senti que no fue por lo que pague, ni siqtiera sabian de mi reservacion, poco aseo, la picina grande pero no muy limpia se veia partes negras de hongos, insectos muertos, costaba habrir las puestas, y para cerrar con broche de oro me pico un alacran el dia que saliamos, dentro de la habitacion.

10/10 Excellent

Asdrubal, Alajuela

Liked: Staff & service, property conditions & facilities, room comfort
Exelente...
Es un Hotel pequeño pero muy acogedor, con una atmósfera de mucha paz; su personal te hace sentir como en familia. En general se los recomiendo.