Ratings based on 94 Verified Reviews

4.1 out of 5
82% of guests recommend
4.5 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Roble Sabana room 103

Posted Feb 25, 2017
The condo and maid service was great, bright, clean,spacious and access to a pool. Had a full kitchen only thing no fry pan, also no hangers for the closet. The master bedroom mattress was awful. The main issue is Reserva Conchal that manages the condo can do nothing about the problems except notify the owner.
5 out of 5
Recommended
for Everyone
by A verified traveler from Long Beach, CA

Amazing Costa Rican home away from home

Posted Aug 14, 2016
I absolutely love this place. The property is absolutely breathtaking. The condo we were staying at is so beautiful. The beach is so clean and water is warm and calm. Playa Conchal is an absolute gem. Staff is very friendly and very helpful. This is one of the best vacation I have ever had...and I have traveled to many places around the world. Reserva Conchal is a home away from home.
Comment from Hotel Management
Sep 5, 2016 by Hong, Hotel Management
Dear Hong, Thank you very much for the time you took to write your comment. We are pleased to hear that everything in your stay exceeded your expectations, we work very hard for our guests to have the stay they deserve and expect. In Reserva Conchal our service quality is what motivates us every day. We look forward to seeing you on your next visit and feel free to contact us before your arrival. Yours sincerely,
3 out of 5
by Brenda from Homestead

Nice and spacious but dull!

Posted Aug 11, 2016 on Hotels
Disappointed ocean view was like looking for a needle in a hay stack! Wanted beach front!
4 out of 5
Recommended
for Everyone
by A verified traveler from Costa Rica

Nice facilities, room wasn't what we expected

Posted Jul 27, 2016
Room was not for a 5 star hotel. Room furniture is too old, bed was too high and wifi wasn't working. Tried to change it but they said everything was occupied, even though we could still find rooms available in the web page. Hotel facilities and services are great. Food is good and prices are fair.
Comment from Hotel Management
Sep 5, 2016 by Marcela, Hotel Management
Dear Marcela We highly appreciate you taking the time to comment about your stay with us, although we regret not having been able to meet your expectations. In regards to the rooms, we are very concerned about the situation, we work every day in order to have the best luxury rooms in our property. We hope to welcome you and your family again, so you can receive the very best, which is what you deserve.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent Home Away from Home

Posted Jun 22, 2016
First off, this is NOT a hotel so don't come here expecting room service and nightly performances at the restaurant. If that's your thing then stay at the Westim Resort which is also located on this property. I love this place. It is peaceful and feels like home. Many locals own here and so it's nice to come here and not be surrounded by 90% Americans when you just traveled 2700 to get out of America. It has a true Costa Rican feel with all the luxury you could ask for. I usually go to the local market and grab some food since there is a kitchen. But there's also a restaurant at the beach club if you don't want to cook. There's a fabulous beach, a gym, a spa, pool, golf, etc. The staff is great although some of them don't speak great English but that isn't a problem for me.
Comment from Hotel Management
Sep 5, 2016 by CL, Hotel Management
Thank you very much for the time you took to write your comment. We are pleased to hear that everything in your stay exceeded your expectations, we work very hard for our guests to have the stay they deserve and expect. In Reserva Conchal our service quality is what motivates us every day. We look forward to seeing you on your next visit and feel free to contact us before your arrival. Yours sincerely,
4 out of 5
by A verified traveler

Nice hotel but no extras

Posted Jun 10, 2016
We booked the hotel so we could have more space, and our condo was lovely and spacious. However, Reserva Conchal just isn't equipped to deal with tourists and can't offer the kind of extras a family might be wanting while on vacation. We were grateful that we could access the facilities at the Westin and al agreed that we'd rather stay there than at Reserva Conchal.
5 out of 5
Recommended
for Families
by A verified traveler from Austin, Texas

Beauty, Comfort, Relaxation, Place Had it ALL

Posted May 11, 2016
Pros: Everything! Quiet, clean, good food, great staff, price and accommodations.
Location: Brasilito for local food and groceries, Tamarindo is 20 minutes, 45 to 1 hour to the airport. Most beautiful beach around.
My husband and two boys stayed here 4 nights. Convenient trip from the airport. Hire a private driver totally worth the money. We got to Reserva Conchal a bit early but the staff was so accommodating and let us check in early. It was BEAUTIFUL. The facilities, the pool, THE BEACH! The best around I would say. Playa Conchal is absolutely gorgeous, the sand the water the view. Perfect. The food was great, staff was excellent. Condo was spacious and comfortable we had everything we needed and Brasilito is right there if you need items from a supermarket. We had a nice patio and small yard all to ourselves. It was super quiet. Shuttle was quick. Overall we had an excellent time and will be back. Great place to stay and very reasonable!
Comment from Hotel Management
Sep 5, 2016 by CL, Hotel Management
Dear Leslie, Thank you in advance for taking the time to comment about your experience with us. We want to express our satisfaction in knowing that you enjoyed your stay at our property. In Reserva Conchal our service quality is what motivates us every day. We hope to welcome you back, and feel free to contact us before your arrival. Yours sincerely,
3 out of 5
by A verified traveler from CR

Nice beach, book condos and your in the woods

Posted May 3, 2016
Pros: staff and beach
Cons: pool
Location: 20 min drive to tamarindo
the place is nice and the staff is great. the beach is super nice also. My biggest complaint is that the pool is awful. it is small and not good for kids.. if you are looking for a place for kids to play,this is not your place. plus the condos are like 5 mins+ drive in a car to the beach club,you can not walk it. overall the golf was ok and ppace was ok,but if you want a place for kids to have fun this isnt it. Its more for golfers and adults
4 out of 5
Recommended
for Everyone
by A verified traveler from Oregon

Nice hotel, but room are very long from the beach

Posted Apr 29, 2016
Pros: Nice room but it is very far away from the beach.
Cons: yes Internet service it was very slow
His restaurant was not good, small portions. restaurant Staff was not good very long waiting times.
3 out of 5
by A verified traveler

Not loving Reserva Conchal

Posted Apr 18, 2016 on Hotels
This condo was very spacious and cool, but the service by Reserva Conchal was terrible. We arrived on a very HOT afternoon after driving a long distance. Our 3 key cards did not open our door. There was no phone in the lobby area to call the concierge desk, so we had to drive all the way back to the main area. When we arrived at the desk the woman there asked "don't you have a cell phone?" We did, but was not available to use due to being out of the country. When the repair man finally came to open the door, two out of the 3 TV's did not work. The safe in the closet was not attached to anything. What's the point of a safe if it can be physically carried by a 3 year old. The walls were all marked and scuffed. The kitchen sink faucet was all crusty with water stains. It just seemed uncared for. The "ocean view," was a joke. Yes, you could "see" the ocean, but not he view we expected. The condo itself was nice and the air condition worked well. (one bedroom air wasn't working but was fixed pretty quickly). It really felt like you were on your own to figure out restaurants, reservations etc... Not impressed with the concierge staff, they seemed annoyed when asked for help. Free breakfast was tasty but only fruit and bread. No eggs or any type of protein offered. Very expensive for very little. I would not go there again.