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The staff is friendly and helpful. Their breakfast is not that great...I chose the hotel because of the convenience of the breakfast...if you want to experience the colonial and historical side of Guanajuato, this hotel doesn't offer these...
5 star hotel no doubt about it, friendly staff. You get pampered as soon as you walk in. They offer drinks while you check inn from a bottled water to craft beer, mimosa or wine free of charge. I Definitely would stay here again it right in the downtown area of Guanajuato city.
Great location and near to most attractions. The staff is always on the look and in on "can do" mode. We liked the premises and overall the room.
The views are incredible. Although our room was not one of the nicer, cleaner, updated rooms, the view made up for this. The staff was also very friendly and welcoming at all times.
A nice hotel for the money.The only bad things were they don't carry washcloths so to bring your own.called maintenance up a few times to fix toilet that wouldn't flushThey never resolved the problem there.noticed the water level was to low in the tank so I adjusted the float myself after the third ...
We had a very nice stay in this hotel. Our room was upgraded, and we enjoyed eating breakfast out on our terrace. It is a converted hacienda, and each room is different. Nice bath products and large rooms with comfortable beds and linens. We took a first-class bus for $7 from Guanajuato to San Miguel. ...
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