Ratings based on 145 Verified Reviews

4.5 out of 5
89% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 27, 2017
An oasis in the city. Beautiful and quiet with a distinctive flair.
5 out of 5
Recommended
for Everyone
by A verified traveler from LA, CA

We would return to this hotel again

Posted Jul 5, 2017
Pros: The personal attention given to us by all the staff. I liked that we had our own private courtyard when we came in from off the street.
Location: The town center is 1.5 blocks away, amazing restaurants, and shopping just as close in every direction.
Everything about our stay at this hotel was wonderful. Everyone was so helpful and the accommodations were absolutely worth the five star rating. We felt totally pampered, our own butler (Gustavo, who made sure to introduce himself to us and brought me a flower with my coffee every morning), coffee brought to your room within 5-10 minutes of calling, any issue was attended to immediately no matter how small. The bar renewed our faith that the original margaritas were not forgotten in Mexico (up, shaken, no sugar added, served like a martini). Breakfast was the most delicious french toast I've ever tasted.
5 out of 5
Recommended
for Everyone
by A verified traveler from NYC

Posted Jun 28, 2017
Wonderful property! Excellent Staff! The Hotel is very well located in the historic area and a quick walk to the Jardin, Parrochia and centro. We dined several times in the restaurant.~ lovely atmosphere, meals were delicious, staff excellent. Our room faced a lovely courtyard and the swimming pool, The room was generously sized and well appointed.
Comment from Hotel Management
Jun 28, 2017 by Liliana González , Hotel Management
Dear Guest, Greetings from San Miguel de Allende. Thank you so much for your feedback, we really appreciate your kind comments regarding the Restaurante Andanza, and our staff. The Belmond Casa de Sierra Nevada family is looking forward to welcoming you!
5 out of 5
Recommended
for Everyone
by A verified traveler from managua

Nice hotel close to the Park

Posted Jun 26, 2017
DVD was not working but everything else was fine!! Staff was incredible!
Comment from Hotel Management
Jun 28, 2017 by Sales Coordinator, Hotel Management
Dear Guest, Greetings from Belmond Casa de Sierra Nevada. Thank you so much for your kind comments of our staff, and we truly sorry for the inconvenience with the DVD. We look forward to welcoming you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

Posted May 6, 2017
Well-located hotel in the Centrocnear the Jardin with attentive staff. We stayed in room 444 and were happy with the comfort, quiet and cleanliness of the room. Definitely recommend and would stay again. Wish breakfast was included in the rate- restaurant is very good.
Comment from Hotel Management
Jun 28, 2017 by Sales coordinator, Hotel Management
Dear Guest, Greetings from San Miguel de Allende. Many Thanks you for your kind comments. We are delighted to hear you really enjoyed your stay at Casa de Sierra Nevada and the beautiful city of San Miguel de Allende! We look forward to welcome you again in the not too distant future. Best Regards!
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Great service, close to town and great restaurants

Posted Apr 4, 2017
Pros: Very quaint
Cons: They cancelled my cooking class at the last minute because there were not enough people.
Location: Close to town, great restaurants, shopping.
Excellent service. Brought us coffee every morning and built a wood fire for us at night. Beautiful facilities with a small feel. Great location.
5 out of 5
by A verified traveler

Great Hotel, we loved it!

Posted Mar 24, 2017 on Hotels
We loved the hotel, the service, the comfort, and the location.
5 out of 5
Recommended
for Everyone
by A verified traveler

Respite in San miguel

Posted Mar 18, 2017
Pros: Charm, service, comfort, location.
Location: Close to square in historic district yet quiet.
The presidential sweet is lovely; old world luxury. Wonderful property in excellent location. Welcoming, helpful staff. Will stay there again.
Comment from Hotel Management
Mar 25, 2017 by Liliana González, Hotel Management
Greetings from San Miguel de Allende. We are delighted to hear a really kind comments about San Miguel de Allende and the property, we will continue working to keep offering the quality service you deserve. Hope to welcome you again very soon. Best Regards!
5 out of 5
by Viorica Filimon

Gem of San Miguel De Allende-Casa de Sierra Nevada

Posted Mar 8, 2017 on Hotels
The hotel restaurant, service, staff all 5 starts. Super clean rooms with all the amenities. Spanish architecture creates a elegant ambiance, and the terraces expand the room to outdoor living. The downtown is within few minutes walk. comfortable shoes are a must on the cobblestone roads. The street life is animated till late night, the city is safe. there are a lot of points of interest starting with Atotonilco Sanctuary, an UNESCO site, and ending with Canada de la Virgen-a local pyramid build by Otomi people (probably descendant of Aztec people) in 1050AD The only negative is the public tower clock with chimes every 15 minutes, annoying for a light sleeper :)
Comment from Hotel Management
Mar 25, 2017
Dear Viorica Filimon, Greetings from Belmond Casa de Sierra Nevada. We really appreciate your feedback and your kind comments of the hotel and San Miguel de Allende. We are so glad you really enjoyed your stay in San Miguel de Allende and Belmond Casa de Sierra Nevada. We are looking forward to welcoming you again soon. Best Regards!
5 out of 5
by Cathleen

Posted Feb 28, 2017 on Hotels
Charming , friendly , lots to do
Comment from Hotel Management
Mar 25, 2017
Dear Cathleen Greetings from San Miguel de Allende. Thank you very much for your kind comments, we are delighted you enjoyed your stay with us, we are looking forward to welcome you again. Best Regards!