Ratings based on 138 Verified Reviews

4.6 out of 5
90% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from managua

Nice hotel close to the Park

Posted Jun 26, 2017
DVD was not working but everything else was fine!! Staff was incredible!
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

Posted May 6, 2017
Well-located hotel in the Centrocnear the Jardin with attentive staff. We stayed in room 444 and were happy with the comfort, quiet and cleanliness of the room. Definitely recommend and would stay again. Wish breakfast was included in the rate- restaurant is very good.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Great service, close to town and great restaurants

Posted Apr 4, 2017
Pros: Very quaint
Cons: They cancelled my cooking class at the last minute because there were not enough people.
Location: Close to town, great restaurants, shopping.
Excellent service. Brought us coffee every morning and built a wood fire for us at night. Beautiful facilities with a small feel. Great location.
5 out of 5
by A verified traveler

Great Hotel, we loved it!

Posted Mar 24, 2017 on Hotels
We loved the hotel, the service, the comfort, and the location.
5 out of 5
Recommended
for Everyone
by A verified traveler

Respite in San miguel

Posted Mar 18, 2017
Pros: Charm, service, comfort, location.
Location: Close to square in historic district yet quiet.
The presidential sweet is lovely; old world luxury. Wonderful property in excellent location. Welcoming, helpful staff. Will stay there again.
Comment from Hotel Management
Mar 25, 2017 by Liliana González, Hotel Management
Greetings from San Miguel de Allende. We are delighted to hear a really kind comments about San Miguel de Allende and the property, we will continue working to keep offering the quality service you deserve. Hope to welcome you again very soon. Best Regards!
5 out of 5
by Viorica Filimon

Gem of San Miguel De Allende-Casa de Sierra Nevada

Posted Mar 8, 2017 on Hotels
The hotel restaurant, service, staff all 5 starts. Super clean rooms with all the amenities. Spanish architecture creates a elegant ambiance, and the terraces expand the room to outdoor living. The downtown is within few minutes walk. comfortable shoes are a must on the cobblestone roads. The street life is animated till late night, the city is safe. there are a lot of points of interest starting with Atotonilco Sanctuary, an UNESCO site, and ending with Canada de la Virgen-a local pyramid build by Otomi people (probably descendant of Aztec people) in 1050AD The only negative is the public tower clock with chimes every 15 minutes, annoying for a light sleeper :)
Comment from Hotel Management
Mar 25, 2017
Dear Viorica Filimon, Greetings from Belmond Casa de Sierra Nevada. We really appreciate your feedback and your kind comments of the hotel and San Miguel de Allende. We are so glad you really enjoyed your stay in San Miguel de Allende and Belmond Casa de Sierra Nevada. We are looking forward to welcoming you again soon. Best Regards!
5 out of 5
by Cathleen

Posted Feb 28, 2017 on Hotels
Charming , friendly , lots to do
Comment from Hotel Management
Mar 25, 2017
Dear Cathleen Greetings from San Miguel de Allende. Thank you very much for your kind comments, we are delighted you enjoyed your stay with us, we are looking forward to welcome you again. Best Regards!
5 out of 5
by Robert

This traveler left a rating score only Posted Jan 24, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Great staff. Excellent room.

Posted Jan 22, 2017
The staff is wonderful. The room is clean and comfortable. I recommend this hotel.
5 out of 5
by David

Sublime stay in beautiful San Miguel

Posted Jan 20, 2017 on Hotels
This is a lovely property in the heart of San Miguel. Huge room with fireplace. Bathroom was a little narrow but beautifully finished.