Ratings based on 597 Verified Reviews

3.9 out of 5
74% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Wedding weekend

Posted Oct 24, 2017
Excelente location very close to everything. Excellent personnel and service. Highly recommend this hotel, very clean and modern.
5 out of 5
Recommended
for Everyone
by A verified traveler from SOMERTON, AZ

HISTORY

Posted Sep 19, 2017
Pros: its beauty and tradition
Cons: coffee in the room for when we wake up
Location: very close to all the points of interest
very beautiful city with its old traditions and stories that go back hundreds of years back. the people very friendly and polite and their food was delicious. planning to go back pretty soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Would stay again

Posted Sep 7, 2017
The staff was quick to complete any issues.our A.C. unit was leaking. I informed the front desk and A.C. was fixed by noon.
4 out of 5
by A verified traveler

Good and not so good

Posted Sep 6, 2017 on Hotels
The location is great but the AC was not working on any of the 2 rooms. Also the housekeeping did a poor job.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 28, 2017 on Hotels
5 out of 5
by Juan Pedro

Very nice hotel

Posted Aug 28, 2017 on Hotels
The bed is very comfortable and the the service is very good very nice hotel very clean too
5 out of 5
by A verified traveler

Posted Aug 28, 2017 on Hotels
Service a little slow, but overall it was great.
3 out of 5
by A verified traveler from cuernavaca

Use to be better

Posted Aug 21, 2017
The camino real hotels' used to be nicer, cleanner and more complete. It was a surprise for us, the location was good, great property but lots of manintenance needed. The plug ins of the room didn't work at all, the shower was ridiculous the size and performance, never the same pressure and never same temperature. The cleansiness was more or less defficent and the restaurant was terrible.
4 out of 5
Recommended
for Everyone
by A verified traveler from chicago

Our vacation in paradise

Posted Aug 17, 2017
Pros: The staff
Cons: the smell in the rooms
Location: all was really close.
It was a great place to stay in and kid friendly. the staff was great and very nice
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location just right out from downtown

Posted Jul 24, 2017
There for the weekend nice an quiet an a great pool