Ratings based on 268 Verified Reviews

4.5 out of 5
95% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 12, 2017
Beautiful old hacienda in San Miguel de Allende . 10 mins away from downtown
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel option

Posted Feb 7, 2017
Pros: Rooms and staff.
Cons: Please recommend improving breakfast, both options and service. Just American coffee, no other options, no good bread, personal need more training.
Location: Just 5 minute drive from the city center.
Nice hotel, big rooms, very friendly staff, excellent choice for San Miguel.
5 out of 5
Recommended
for Everyone
by A verified traveler

This traveler left a rating score only Posted Oct 5, 2016
4 out of 5
Recommended
for Everyone
by A verified traveler from USA

Beautiful hotel

Posted Sep 23, 2016 on Orbitz
Pros: Parking, decorations and service
Cons: Restaurant quality and service, wifi was poor
Location: Grab the free transportation or a taxi and go downtown to enjoy the city.
Beautiful hotel a few miles from city center, hotel provides free transportation to center to enjoy the city and it's many adventures,shops and places to eat and have a good time. WiFi was poor and restaurant was good but not excellent as the hotel deserves.
5 out of 5
by A verified traveler

Quality stay

Posted Aug 21, 2016 on Hotels
Excelent service, great food at restaurant. The rooms are big, elegant furniture so comfortable.
1 out of 5
by A verified traveler from Toronto

Very noise

Posted Apr 29, 2016
Pros: Hotel style
Cons: Insulation on rooms and AC
Location: Ok location
I had the worst night ever, last week when I went down to San Miguel de Allende on a business trip, I had a very busy day and all I wanted to do was to have a good night sleep which I didnt have due to the multiple noises happening trough the night and very early in the morning.I believe the building doesn't have insulation since I could hear people walking above the room and personnel doing their cores.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 23, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from British Columbia

Excellent Hotel

Posted Feb 23, 2016
Location: The hotel was located up above the city center, so if you do not have a car, would be more difficult to get into town.
Was very pleased with the hotel. Staff was great, beautiful hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

0ne of the best,like four star.

Posted Feb 21, 2016
the room is very spacious and the bedding is five star,you could not imagine how nice it is.
3 out of 5
by A verified traveler from Washington State, Baja Sur Mx

Nice enough hotel, new construction.

Posted Feb 17, 2016
Pros: It was adequate and quiet.
Cons: Location, warmth and ambiance.
Location: Close to Soriana , office depot etc. if that is what you want. Would have preferred closer to historic district. Don't trust google maps for the loc
New hotel made to look old, and mixed in with new development and strip mall type location. Quite a distance from old town plaza but walkable.