Ratings based on 411 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from Chatsworth, California
Nice hotel very friendly staffPosted Mar 21, 2018
Nice hotel, a little far from the center of the city, but other then that I would definitely recommend it
by A verified traveler
Horible servicePosted Feb 24, 2018
Restaurant staff the worst I've ever seen especialy in a "conference" hotel. Totally unprofecional, slow basically lazy.
by A verified traveler from Phoenix
HummPosted Jan 5, 2018
They use to make rooms around 7:00 pm. They use to make rooms around 7:00 pm. They use to make rooms around 7:00 pm
for Everyoneby A verified traveler
Great hotel, cheap taxi to city centerPosted Dec 3, 2017
Great colonial city, to much to do, great bars great restaurants, friendly people
for Everyoneby A verified traveler from Leon, Gto.
Great for kidsPosted Oct 9, 2017
The kids enjoyed the pool with slide a lot, rooms were clean and spacious. Only coffee makers were missing in the room
for Everyoneby A verified traveler from Chicago, IL
Posted Sep 30, 2017 on Orbitz
Its a nice hotel with a nice pool, we only enjoyed it for a little bit because it was raining on the morning we left since we did other activities downtown. we didnt try the restaurant, so I cant comment about it Parking, there were quite a few trucks taking the spaces, I guess for construction workers, but they will park your car in another area There was a problem with the door’s lock and it wasnt working, so if you go with a run away toddler make sure that he/she cant open it and run away like mine did. But they took care of it right away Everybody was nice to us
by A verified traveler
Nice hotel to stayPosted Sep 6, 2017 on Hotels
Except wifi everything is good about this hotel.
Posted Aug 5, 2017 on Hotels
Posted Jul 12, 2017 on Hotels
by A verified traveler from Chicago, IL
Hotels needs updating.Posted Jun 5, 2017
Cons: The air conditioning in rooms.
Location: It is at the entrance of Guanajuato. You will need to cab it to the historic sites.
I will not ever stay here again. Air conditioning did not work. I got switched and the other a/c in the room was making really loud noises at 2am. Breakfast is not good in the restaurant either.