Ratings based on 259 Verified Reviews

3.8 out of 5
75% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient location

Posted Feb 15, 2017
Great location if you plan on going in to the city or visit other cities of Guanajuato
4 out of 5
Recommended
for Everyone
by A verified traveler from Il

Posted Jan 10, 2017
Our stay was grate comfortable grate location ,employees very helpful
4 out of 5
Recommended
for Everyone
by A verified traveler from california

Good hotel. Terrible water

Posted Jan 10, 2017
The shower water had extreme temperature changes. From freezing to boiling
2 out of 5
by A verified traveler

Posted Dec 31, 2016
Pros: Bathroom was dirty and old
Cons: cleanest
the bathrooom was dirty and out of condition, bath tub was cloged and dirty
4 out of 5
Recommended
for Everyone
by A verified traveler from San Antonio, TX

Nice hotel at a good price

Posted Nov 25, 2016
Nice hotel at a good price, it's a little far from the historic downtown, but it's only a 5 minute drive for which the hotel provides a shuttle. There are good priced tours that you can book at the hotel and they handle all the driving around. All in all we had a great time. Will come back again!
3 out of 5
by A verified traveler

Convenient for Gymnastics Event closeto La Colmena

Posted Nov 7, 2016 on Hotels
Over all the Hotel is Good for a couple of days stary, But checking in and out its very slow. Restaurant Prices are High.
5 out of 5
by A verified traveler

Beautiful, clean hotel with excllent service

Posted Nov 7, 2016 on Hotels
Amazing service, great food, excellent service. Clean, beautiful rooms.
5 out of 5
by A verified traveler

Posted Oct 15, 2016 on Hotels
Perfect I will stay again
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 28, 2016 on Hotels
2 out of 5
by A verified traveler from California

Unable to connect to the WIFI

Posted Sep 6, 2016
Staff was helpful but the conditions of the hotel weren't that clean as I expected.