Ratings based on 315 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from BAJA CALIFORNIA

EXCELENTE UBICACIÓN

Posted Aug 16, 2016
Pros: TODO
EXCELENTES INSTALACIONES Y ATENCIÓN, LA COMIDA Y RESTAURANTES MUY BUENOS, TIENE UNA ALBERCA DE MUY BUEN TAMAÑO, LAS HABITACIONES ADEMAS DE ESTAR MUY LIMPIAS TIENEN TAMAÑO IDEAL CON ESCRITORIO Y VISTA.
4 out of 5
by A verified traveler

Nice location, close to malls & historic downtown

Posted Aug 8, 2016
Staff was nice, room service was always responsive and rooms were very clean. Valets were friendly and helpful. I would definitely recommend this hotel to anyone.
5 out of 5
by A verified traveler from GL

Hotel en excelente ubicación

Posted Jun 23, 2016
La ubicación es perfecta, al igual que sus instalaciones. La atención del personal desde el valet parking hasta el lobby fue la apropiada.
5 out of 5
by A verified traveler from Los Angeles

Right in the middle of everything

Posted Jun 7, 2016
Loved it all staff was very helpful the buffet and bar was awesome
5 out of 5
by A verified traveler from Xalapa, Veracruz

EXCELENTE

Posted May 3, 2016
Pros: instalaciones y la atención del personal.
Cons: por el momento nada.
Location: tiene plaza comercial, el estadio del equipo León, el recinto ferial, galerías del zapato y artículos de piel. La catedral, zoológico.
Viaje en familia, la ubicación inmejorable, cómodo, moderno, el personal es muy atento, la comida muy completa y variada. vacaciones muy agradables.
5 out of 5
by Anshuman from Boston

Great hotel, good service, convenient location

Posted Apr 30, 2016 on Hotels
Amazing location! Great service and value! Friendly staff and close to restaurants and shopping center.
5 out of 5
by maria del pilar

This traveler left a rating score only Posted Apr 27, 2016 on Hotels
5 out of 5
by Rafael from Toluca

Posted Apr 25, 2016 on Hotels
Exelente, buen hotel
Comment from Hotel Management
Muchas Gracias!!! Lo esperamos de vuelta.
5 out of 5
by A verified traveler from Los Angeles

Perfect hotel & excellent service.

Posted Apr 7, 2016
Perfect hotel, excellent location & excellent service.
5 out of 5
by A verified traveler

Great

Posted Apr 4, 2016
Wood floor and room a little rough condition but everything was great recommend highly